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Exclusively European

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,779 Reviews)
92
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores™
5.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(843) 856-3343
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
900 Lansing Dr Mount Pleasant, SC 29464
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Exclusively European's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,779 Reviews)
Write a Review
Recent Reviews
EM
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Ed M.
Georgetown, SC
BMW 735iL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
As always, honest and professional
Any issue I have with my 34 year old 7 series is resolved by these folks. No BS
DO
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David O.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
10
They did it again!
Developed a horrible intermittent noise that sounded like the bottom was falling on the ground!
Paul the GM took it for a spin with me to verify as a spur of the moment favor. Scheduled a full diagnostic session later.

Three technicians surmised something in the flywheel/clutch area. They used a magnet to fish out a dowel used to help mount the flywheel. Not needed anymore but not supposed to be rattling around.

Spent all day figuring it out and the solution. Charged only a diagnostic fee!

I’ll be scheduling some other needed issues soon. I trust their judgement and expertise! Excellent customer care is “a given”.
The Team a. from Exclusively European responded on 05/10/2025 09:41 AM

We're pleased to hear our team was able to reel in that mischievous dowel and restore peace to your ride. Your trust means a lot; we'll keep the expertise flowing!

MF
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Mike F.
Summerville, SC
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
70k bmw 530i xdrive review 70K miles
Excellent process form initial phone call , appt set up, items identified to review, advise status, great recommendations . Nice courtesy back n forth ride to Starbucks, text and phone call review recommended actions. All great
The Team a. from Exclusively European responded on 05/09/2025 09:39 AM

We're delighted to hear you enjoyed the process and our little jaunt to Starbucks! Who knew reviews could come with a side of caffeine?

Verified Customer
Isle Of Palms, SC
BMW Z4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Best in SC
My Z wouldn’t start due to storage over winter. Katie was very flexible. She set up an appointment for the following week but said to have it towed in the meantime.

Towed in this morning and new battery installed by noon. Great service. Excellent interpersonal skills. I would highly recommend.
The Team a. from Exclusively European responded on 05/04/2025 09:39 AM

We're delighted to hear about your smooth experience! It's great to know our team could get your Z back on the road in record time.

Verified Customer
Mount Pleasant, SC
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Very impressive team
I am always impressed with the staff at Exclusively European. They are all very knowledgeable and their customer service skills are top notch. I recently had a situation that required time and patience to research and they did an amazing job to remedy the problem.
The Team a. from Exclusively European responded on 05/04/2025 09:39 AM

We're glad our team could impress you with their expertise and patience—sounds like they deserve a gold star for their research skills! Your support means a lot to us.

JO
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John / Melissa O.
Mount Pleasant, SC
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Paul and team are the best! Take good care of their customers!
Awesome service and great at explaining all options!
The Team a. from Exclusively European responded on 04/26/2025 09:39 AM

We appreciate your feedback! It’s always a pleasure to share all our options and help you navigate them like a seasoned European traveler.

Verified Customer
Charleston, SC
Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Efficient and helpful always
Great service as usual . They do a great job and provide good advice on maintaining your car.
The Team a. from Exclusively European responded on 04/24/2025 09:38 AM

We appreciate your support and are delighted you found our service and advice helpful. Keep cruising smoothly!

Employees worked with
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Blake N.
Service Advisor
MB
Michael B.
Mount Pleasant, SC
BMW 3 Series
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
verified customerVerified Customer
8
Very Good Experience
Had my vehicle serviced and found professional and knowledgeable staff.
I will be servicing my vehicle there in the future .
Thank You
The Team a. from Exclusively European responded on 04/21/2025 09:37 AM

We're glad to hear you had a positive experience with our team! Looking forward to keeping your vehicle in tip-top shape.

AS
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AnnMarie S.
Mount Pleasant, SC
BMW 4 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
GREAT SERVICE!!!
The service at Exclusively European is impeccable! We dealt with Blake and he has kept in communication with us about everything. The pricing is reasonable! I 100% recommend this place.
The Team a. from Exclusively European responded on 04/20/2025 09:39 AM

We appreciate your feedback and are glad Blake's impeccable service made your experience memorable! Reasonable pricing and great communication are our secret ingredients.

TB
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Tom B.
Mount Pleasant, SC
BMW 6 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Another great service experience.
This is my fourth service experience with Blake and Exclusively European. All visits have been awesome. Cost of ownership is the big issue with high end European cars. Consequently you need a qualified repair shop that will treat you competently and fairly. Look no further than EE. Honest, highly qualified and fairly priced.
The Team a. from Exclusively European responded on 04/18/2025 09:52 AM

We appreciate your loyalty and are delighted to hear that our service keeps hitting the mark! It sounds like you might have a fifth visit planned already—no pressure, of course.

DM
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Denise M.
Mount Pleasant, SC
Audi S4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Always great service!
We’ve been taking our German cars to Exclusively European for years as we appreciate their knowledge and expertise. In addition, the business is well run and the employees are very personable.
Highly recommend their service!
The Team a. from Exclusively European responded on 04/14/2025 09:39 AM

It's fantastic to hear that our expertise keeps your German cars in top shape! We aim to make car care as friendly as possible.

LS
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Lisa / David S.
Mount Pleasant, SC
BMW 540i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Trustworthy and thorough
Exclusively European is dependable and excellent at what they do. Being new to the area, they came highly recommended to service my car. They are incredibly organized, friendly, and accommodating. Their recommendations are categorized based on highest to lowest priority, and they provide thorough explanations for all recommendations. I found them to be fair and trustworthy. Highly recommend.
The Team a. from Exclusively European responded on 04/13/2025 09:40 AM

We appreciate your glowing recommendation! It's great to hear that our team made you feel welcome and informed—organized chaos just wouldn't be the same without it!

Verified Customer
Awendaw, SC
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Excellent service
As always, the staff was professional, friendly, and courteous. Service was able to be done the same day, which was very helpful.
The Team a. from Exclusively European responded on 04/10/2025 09:39 AM

We're glad to hear that our team's professional and friendly service made your day easier. Quick service and a smile—just our style!

JO
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Jerry O.
Mount Pleasant, SC
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Outstanding
Excellent service and a very quick reaction to my problem
The Team a. from Exclusively European responded on 04/10/2025 09:39 AM

We're delighted to hear about your experience! Quick reactions are our specialty—like a superhero without the cape.

CC
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Carlos C.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
I highly recommend Exclusively European...
I highly recommend Exclusively European, especially General Manager Paul, and my service advisors, Katie and Dov. They kept me in the loop about the service and repairs on my BMW, it shows that they care about their clients and the quality of their work.
Rest assured, if you bring your car in, both you and your vehicle will be in good hands! - Carlos C.
The Team a. from Exclusively European responded on 04/06/2025 09:39 AM

We're delighted to hear that our team made you feel valued while servicing your BMW. Quality care and communication are our specialties, so come back anytime for more auto adventures!

Service Coupons and Posts
Thanks for the amazing feedback! We're thrilled to hear that your 2005 BMW is still cruising with you. 🚗❤️ Keeping classics alive is our jam! Let us help you keep that beauty on the road for years to come. #CarLove #ExclusivelyEuropean
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Thanks for the shout-out! 🚗💨 Our team prides itself on speedy service—it's what keeps your engines running and your smiles shining! Come back soon, we’ll have your ride revved up in no time! 😄 #ExclusivelyEuropean #FastTrackService
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🌟 Thanks for the awesome review! When your engine light starts playing peek-a-boo, we’re here to play detective! 🕵️‍♂️ Glad we could fix it in a jiffy so you could hit the road worry-free! 🚗💨 #ExclusivelyEuropean #VehicleCare
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We're thrilled to hear you had a great experience with Blake and the team! 🚗✨ We promise to keep the good vibes rolling and your ride cruising smoothly! Thanks for choosing Exclusively European! #Teamwork #CustomerAppreciation
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We’re thrilled to hear you found our team professional and courteous! 😊 We aim to keep your ride running smoothly and your smiles even wider. Thanks for trusting us with your automotive needs! 🚗✨ #ExclusivelyEuropean #CustomerLove
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Thank you for the fantastic review! 🚗✨ Why pay dealer prices when you can enjoy top-notch service with us at a fraction of the cost? We’re all about quality and savings—your wallet will thank you! 💰🙌 #ExclusivelyEuropean #SmartSavings
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Thank you for the awesome review! We're thrilled our comfy chairs and snacks made your oil change stress-free. 🚗💨 Who knew waiting could be so cozy? Come back anytime—snacks are always on us! 😄 #ExclusivelyEuropean #ServiceWithASmile
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🚗💬 We’re thrilled to hear you feel right at home with us! Great service, friendly explanations, and reasonable prices? That’s our recipe for success! Thanks for your trust and kind words! 😊 #CustomerCare #ExclusivelyEuropean
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We're thrilled to hear you think our car care is excellent! 🚗✨ Just like your car, we strive for a smooth ride in customer service too! Thanks for the kind words! #CustomerSatisfaction #ExclusivelyEuropean
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Thanks for the love! We're all about treating our customers like VIPs (Very Important Parts)! 🛠️😄 Your trust means the world to us. Ready to keep your ride running smooth! 🚗💨 #CustomerCare #ExclusivelyEuropean
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Huge thanks for the awesome review! 🚗💨 Dove put in the hours to diagnose that pesky malfunction, and we're thrilled your car is back on the road. We promise to keep the wrench-wielding magic going! 🛠️✨ #CustomerLove #ExclusivelyEuropean
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We're thrilled to be your new go-to for all things European! 🚗✨ We’ll always keep you in the loop, minus the car drama! Thanks for trusting us with your Audi. Welcome to the family! 💙 #ExclusivelyEuropean #HappyDrivers
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Thank you for the shout-out! 🎉 We're thrilled to keep driving excellence for you! Your kind words fuel our passion (almost as much as coffee fuels our mechanics ☕️🔧)! See you on the road! 🚗💨 #ExclusivelyEuropean #CustomerAppreciation
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We promise, no guilt trips here! ?✨ Thank you for the kind words about our amazing team! We're always here, ready to make your car care a breeze. Let's keep those wheels turning! #GoodPeople #CarCareExperts
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? Thank you for choosing Exclusively European! We're thrilled to hear you had a fantastic first visit. Our team is all about that professional touch—like a well-tuned engine! We can't wait to welcome you back! ?✨ #ExclusivelyEuropean #CustomerAppreciation
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?? We're thrilled you had a 10/10 experience! Our team always aims to finish faster so you can hit the road sooner. Professionalism and clear communication are our jam! Thanks for the awesome feedback! ?✨ #ExclusivelyEuropean #CustomerSatisfaction
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Thank you for the glowing review! We love keeping your vehicles in tip-top shape ?✨ It’s always a pleasure to serve you! Remember, we’re just a pit stop away for all your automotive needs. See you soon! #ExclusivelyEuropean #CarCareGoals
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Thank you for the fantastic review! We're thrilled to hear that you appreciate our thorough service and open discussions. Your 2002 300i is in good hands—here’s to many more years of luxury cruising! ?✨ #ExclusivelyEuropean #CarLove
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We're revved up to hear you had a fantastic experience with our communication and service! ?? We can't wait for your next pit stop at Exclusively European. Thank you for trusting us with your vehicle! ? #CustomerLove #AutoExperts
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We’re revving our engines here at Exclusively European! ?? Your “Perfect” review has us feeling like champions on the podium! Thank you for your support – we’ll keep delivering that winning performance! ? #Grateful #CustomerSatisfaction
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We’re revved up about this awesome review! ?✨ Paul and the team strive to keep our promises and your trust. We’re all about being on time—unless we're waiting for that red light! Thanks for the recommendation! #ExclusivelyEuropean #CustomerAppreciation
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?✨ We're thrilled to hear that our straightforward approach and speedy service left you feeling confident! We believe in getting straight to the point – and the finish line! Thanks for the trust and kind words! #ExclusivelyEuropean #AutoCare
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We're so glad our team, including Katie, could pamper your Mini Cooper Clubman! ?? A happy car equals a happy owner, right? Thanks for the love! Come back anytime for more TLC! #MiniMagic #ExclusivelyEuropean
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? Thank you for the fantastic review! We're thrilled you found our follow-ups helpful! ?? Keeping your ride in top shape is our jam! Here’s to keeping you informed and your car feeling brand new! ? #ExclusivelyEuropean #CarCareExperts
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Trust is the fuel that keeps us running smoothly! ?? We're thrilled to be your go-to for your X5 over the years. Thanks for keeping the faith—let's keep that engine purring! ?? #ExclusivelyEuropean #TrustInService
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