business image

Exclusively Imports Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(158 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

Categories
Contact
(562) 945-3867

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:30 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
14029 Whittier Blvd Whittier, CA 90605
Exclusively Imports Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(158 Reviews)

Verified Customer
Whittier, CA
Mercedes-Benz C320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Mercedes repair
The mechanic did a thorough check of my car and clearly explained the necessary repairs and the cost. I felt confident with their recommendations.

OB
gravatar
OMAR B.
La Habra Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Fast service!
This is my go to shop for my two Audi an S5 and A6. Sergio and Andrew had always helped me with some issues that my A6 has had due mostly to normal wear and tear, their prices are super competitive and honest.

MF
gravatar
MANNY F.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Excellent service
Friendly staff and professional attitude. The techs here have serviced our cars and we’re pleased with their service. Definitely recommend letting Exclusively Imports, Inc. service/repair your European vehicle.

BW
gravatar
BOB W.
Whittier, CA
Mercedes-Benz C43 AMG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great Diagnosis & Repair!
Many thanks to Sergio and the Exclusively Imports Team for diagnosing a tricky problem with the front suspension on our C43 AMG! They spent countless hours driving the car before pinpointing worn bushings in the upper control arms. The repair was done timely and professionally. We have the highest confidence and gratitude for the superstars at Exclusively Imports!

Verified Customer
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
8
All went well.
It was my first time there and I would go back.

JA
Joey A.
Whittier, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Joey said they knew the vehicle had issues and they could have negotiated less for storage fees of $4500. They wanted $20,000 and he negotiated it down from there. It would have been nice to pay less for storage fees, he is not sure why it was such an issue and why the price was so high.
Recommended
Manager from Exclusively Imports Inc. responded on 04/14/2025 11:50 AM

Unfortunately reviews like this is what give a lot of businesses a bad reputation. Joey your spending at other shops for repairs is not our concern and has nothing to do with us. You brought in your vehicle to have it repaired you failed to pay your invoice totaling $750.00 in August 2023 After failing to return to pay your invoice and returning our calls. Two months later October 2023 we received notice that you forfeited your vehicle to your bank and filed for bankruptcy. It is not our responsibility to continue to remind you, your abandoned vehicle is stored at our shop. Storage fees for any vehicle is $250 per day and does not go in effect until 1 week of completed repairs and after no contact with the customer and displayed in public view at our shop. Considering you had 2 years of storage fees we negotiated and you now have your vehicle back in your possession. Friendly reminder to pay your bills on time. Please feel free to contact us at the shop if you have any other questions or concerns.


EC
EDGAR C.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
8
Great communication
I appreciate the communication and quick turn around

GL
gravatar
GLORIA L.
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Quality Auto Care for my 2008 Volvo S80
Sergio and Andrew take care of details for my Autocare of my tow (2) Volvos S80 and XC60.

JD
JESUS D.
Whittier, CA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Great service
Covers and informs you as the customer all the small to big details done and what if needed is recommended and potential cost. Takes great care of customer.

Verified Customer
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Good, reliable & honest.
When you have people you can trust to do good work and treat you fairly, you keep going back. Exclusively Imports Inc. always does a great job on my cars in a timely manner, with reasonable prices, and all with a friendly smile. I'm very happy with my service, and would definitely recommend Exclusively Imports Inc. Thank you!

Verified Customer
Montebello, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Great staff, excellent service
Always take my Volvo S60 to Exclusively Imports. Sergio and Andrew always helpful, honest and do quality work at reasonable price. Highly recommend taking your car to Exclusively Imports in Whittier.

AP
Angelique P.
Pasadena, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Angelique said it was really good, liked the way they run the business and they are very friendly.
Recommended

Verified Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
9
Service
Great and Prompt service

MB
MISKO B.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Together again
We moved to CA almost 8 years ago and one of the first things we looked for was a reliable mechanic to take care of our 2006 XC 70. She was was with us for another 7 years before we passed her on to another family. Since getting our new to us new car, we haven’t seen Sergio and Andrew as much. Lately, we needed a few things for the BMW “ladybird” and just as they always have, Sergio and Andrew took impeccable care of our car and us. Exclusively Imports is simply the best for reliable and honest auto needs. We recommend them unconditionally.

FT
Finau T.
Whittier, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Finau said his vehicle is running good. He recommends them to everyone he knows.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.