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Expert Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(818 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
5.0
ReScore™ Average
94
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(954) 688-9240
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
10820 Wiles Rd Coral Springs, FL 33076
Get Directions
Expert Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(818 Reviews)
Write a Review
Recent Reviews
IK
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IAN K.
Coral Springs, FL
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Great work
I only use and recommend Franz and his team because they are fast , accurate and great people to work with. My car runs like a rocket due to their skill and experience with all my car care needs.
James S. from Expert Car Care responded on 05/07/2025 08:53 AM

THANK YOU IAN AND LOUISE

JH
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JAKE H.
Davie, FL
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
5 star experience
Whole team is amazing. Took time to figure out the problem with my truck and fixed it promptly. Labor rates are much lower here than other shops but you do not sacrifice on quality at all. Will go back
James S. from Expert Car Care responded on 05/05/2025 03:35 AM

THANK YOU JAKE

SH
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STEVE H.
Hialeah, FL
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Excellent service
As always, the service and professionalism were outstanding. Made an appointment for my brakes. Job was done very fast and with no surprises. I trust expert car care to keep my cars running and in top shape. They are honest and trust worthy, sometimes a rare commodity in auto shops.
James S. from Expert Car Care responded on 05/01/2025 03:58 AM

THANK YOU STEVE

MR
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MICHAEL R.
Pompano Beach, FL
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Excellent value and service
Very reasonable pricing, fast service, no upselling, professional and friendly. Was recommended by family and would continue to recommend to friends.
James S. from Expert Car Care responded on 04/29/2025 03:54 PM

THANK YOU MICHAEL

RK
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RON K.
Coral Springs, FL
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
My Go-To
"I recently brought my 2017 Jetta in for an oil change and regular maintenance, and I couldn't be happier with the service I received at Expert Car Care. From the moment I called to schedule the appointment, the staff was friendly and professional, easily accommodating my schedule.
When I arrived, the shop was clean and well-organized, which immediately put me at ease. The mechanic, the technician took the time to clearly explain the maintenance checks they would be performing in addition to the oil change. I appreciated their thoroughness and attention to detail.
The cost of the service was very reasonable and transparent – no surprise fees or unnecessary add-ons. What impressed me most was the efficiency and quality of the work. My Jetta is running smoothly, and I feel confident that the maintenance was done right.
Beyond the excellent technical service, the customer care was outstanding. I felt valued as a customer, and the entire experience was hassle-free. Expert Car Care has definitely earned my trust, and I highly recommend them for anyone needing reliable and honest auto service. I'll certainly be bringing my Jetta back for all future maintenance!"
James S. from Expert Car Care responded on 04/24/2025 06:24 AM

THANK YOU RON

AD
ALAN D.
Coral Springs, FL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Very knowledgeable and caring.
Very knowledgeable and caring. Explaining everything in detail. Would use again and recommend
James S. from Expert Car Care responded on 04/23/2025 03:29 PM

THANK YOU ALAN

Verified Customer
Coral Springs, FL
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
professional and nice
great service
James S. from Expert Car Care responded on 04/18/2025 02:27 PM

THANK YOU

LF
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LUIS F.
Coral Springs, FL
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Service was grt
Service was grt ..My truck runs smooth and Staff were very customer friendly.. can't wait for the next oil change..!!
James S. from Expert Car Care responded on 04/16/2025 06:13 AM

THANK YOU LUIS

WE
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WILLIAM E.
Pompano Beach, FL
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Good work, reasonable price
Good work with a reasonable price. Also, informative analysis about future work that may be needed.
James S. from Expert Car Care responded on 04/10/2025 07:30 AM

THANK YOU WILLIAM

Verified Customer
Fort Lauderdale, FL
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Qualified and honest
This by far the best in Broward County! They could not be more fair and straight forward. I can’t say enough!! Thanks again for the great service!!
James S. from Expert Car Care responded on 04/08/2025 10:05 AM

THANK YOU

SG
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SUSANNE G.
Coral Springs, FL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
9
Great customer service
Those guys know what they are doing. Very experienced and knowledgeable .
James S. from Expert Car Care responded on 04/07/2025 05:58 AM

THANK YOU SUSANNE

CR
CAROLE R.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Excellent place for car maintenance
Always excellent service! Franz is terrific always answers all my questions about my car and service needed !
James S. from Expert Car Care responded on 04/07/2025 05:58 AM

THANK YOU CAROLE

SW
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SANDY W.
Coral Springs, FL
Jaguar F-PACE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Excellent service at Expert Car Care.
These guys r the only mechanics that I trust w/my car here in Coral Springs. As I was getting into my car to leave there, a friend called & she asked what I was up to & told her I was just leaving the mechanic & turns out her family uses Expert Car Care, too. Had to share this story. Highly recommend.
James S. from Expert Car Care responded on 04/04/2025 03:29 PM

THANK YOU SANDY

DP
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DEREK P.
Coral Springs, FL
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Transmission Replacement
Great Customer Service and a timely matter.
James S. from Expert Car Care responded on 03/31/2025 06:13 AM

THANK YOU DEREK

JN
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JEFF N.
Coral Springs, FL
Lincoln Mark LT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Trusted service provider
We have been working with Franz for years to service our families automobiles. You can trust his advice!
James S. from Expert Car Care responded on 03/24/2025 02:49 PM

THANK YOU JEFF

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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