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Express Tire and Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(222 Reviews)
89
Write a Review

Score Details

5 stars
91%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Welcome to Express Tire and Auto Service, your local tire and auto repair service experts in Watertown, MA. Our team proudly provides the very best tire and auto service. We are dedicated to giving all our customers professional service and superior results. Our passion for a better tire buying experience helped us become the company we Welcome to Express Tire and Auto Service, your local tire and auto repair service experts in Watertown, MA. Our team proudly provides the very best tire and auto service. We are dedicated to giving all our customers professional service and superior results. Our passion for a better tire buying experience helped us become the company we are today: A local provider of tires and auto repair services in Watertown, MA for customers from all over. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(617) 924-8473
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
433 Main St Watertown, MA 02472
Get Directions

Affiliations

Express Tire and Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(222 Reviews)
Write a Review
Recent Reviews
MA
MARYANN A.
Pembroke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
High quality service. Knowledgeable and friendly people.
Express Tire and Auto Service came highly recommended. Darren and his team provide excellent service. The work done to my vehicle was completed on time and at the price quoted. The front desk staff members are very knowledgeable and helpful. I am now a repeat and loyal customer.
EM
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ERIC M.
Watertown, MA
Honda Trucks CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Express Tire
Had them check my brakes and was told they were good. They didn't just change them like some places would just to make money.
EC
EMILIO C.
Newton Upper Falls, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Great tire service
Fast and reliable
CT
CAITY T.
Cambridge, MA
Toyota Trucks RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Fast, high quality service
Very happy to have found this place! They have great communication about any issues, potential issues, time delays, etc. They’re friendly and personable. I never feel like they’re pushing me on unnecessary or overly expensive things. And they’re fast!
CM
CHRIS M.
Watertown, MA
Honda Trucks Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
My visit 4/17/25
I brought my car in late Thursday afternoon and they asked if I can bring it on Monday. I explained that needed the car for a trip on Sunday. I didn’t know they were closed on Saturday. They said leave the car and they would fit it in for me. They called me twice on Friday to explain the repairs and I picked up the car later that afternoon. I’m happy I can travel worry free now. Thank you Express Tire Watertown
MC
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MARK C.
Watertown, MA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Superior service
Loyal repeat customer.
SL
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SANDRO L.
West Newton, MA
Ford Trucks F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Very professional and courteous
Great place to bring any vehicle that I own they get me in and out as quickly as possible. The place is clean, professional, and always upfront about the work ready to be performed.
AO
ANTHONY O.
Watertown, MA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Service always excellent
Service always excellent
People knowledgeable and c cooperative
GH
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GIGI H.
Watertown, MA
Mazda Trucks CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
The best!
One of the best parts of living in Watertown is having Darren, Lisa & their team around the corner from my house. Can't say enough great things them. So reliable, trustworthy, great customer service, professional, efficient, fair. I would never go anywhere else.
AC
ANDREW C.
Belmont, MA
Honda Trucks CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Tire patch
Great
Darren C. from Express Tire and Auto Service responded on 04/05/2025 02:05 PM

It sounds like we hit the nail on the head! We appreciate your support and are glad you had a great experience with us. If you ever have more to share or any questions, feel free to reach out. Keep enjoying the ride!

JR
JAY R.
Watertown, MA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
8
Good service
Team did a good job getting me in and out
RM
ROBIN M.
West Newton, MA
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Great service!
Even though I have moved, I still come back for repairs or anything that needs to be checked out. Great service, very friendly staff and Darren is great!
Darren C. from Express Tire and Auto Service responded on 04/05/2025 02:07 PM

We're glad to hear you continue to make the trip back to us, even after relocating! It sounds like our team really made an impression. Hopefully, your car's journey is feeling a little less bumpy thanks to our repairs. We appreciate your loyalty and look forward to keeping your vehicle in tip-top shape, no matter where you park it!

AM
AOAYO M.
Watertown, MA
Mitsubishi Trucks Outlander Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Excellent service
Excellent customer service. Knowledgeable staff who are patient and explain everything! No pressure to do extra stuff you don't need and good work on what you do need! I'm a loyal and repeat customer!
Darren C. from Express Tire and Auto Service responded on 04/02/2025 12:57 PM

We appreciate your feedback and are glad to hear about your positive experience with our team! It's great to know that our staff's patience and knowledge made a difference for you. We believe that car care should be as straightforward as possible—no pressure, just good work on what you actually need. Having loyal customers like you truly makes our day. Thanks for sticking with us!

LH
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LOURDES H.
Watertown, MA
Hyundai Trucks Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
9
They’re awesome
They helped me greatly and pretty much every time I’ve gone there they’ve been fantastic. Their customer service is by far the best.
Darren C. from Express Tire and Auto Service responded on 04/02/2025 12:57 PM

We really appreciate your feedback! It's wonderful to hear that our team has consistently hit the mark for you. We strive for fantastic customer service, so it looks like we need to keep our cape ironed and ready for action. Your support means a lot to us!

AJ
ALI J.
Watertown, MA
BMW Trucks X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Excellent people and service
Excellent service
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