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Felix's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(651 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Since 1969, Felix's Auto Services has provided comprehensive auto repair services that include car maintenance services, under-car services, collision repair services, heating and cooling services, electrical services, transmission services, electrical services, and internal engine services. Our goal is to offer the best services Since 1969, Felix's Auto Services has provided comprehensive auto repair services that include car maintenance services, under-car services, collision repair services, heating and cooling services, electrical services, transmission services, electrical services, and internal engine services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.



Peter Salcido, our Service Manager, has been serving the Mountain View area for over 3 decades. Peter ensures customers receive high-quality service and accurate quotes, only for the services you need.
...more

Categories
Auto Repair, Car Maintenance, Domestic Auto Repair
Contact
(650) 961-0138

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
191 W Evelyn Ave Mountain View, CA 94041-1408
Felix's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(651 Reviews)

CM
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Carol M.
Mountain View, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
The best in all my automotive repair experience.
I trust only the Felix Auto team with my BMW.

JI
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Jenna I.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Good Service
I had my brakes/rotors and alignment done here. Justin kept me up to date on everything and the prices are equivalent to other shops. They also have a portal where you can login to review the history of any work which is convenient as no other mechanic I've been to has had a login where I can see the history of service like that. I recommend!

PF
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Pat F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Consistently Great Service
The work is always done according to the estimate.

GC
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Provides quality work with an emphasis on cost savings.
We bumped a high curb, and damaged our engine compartment shield. Toyota insisted they needed to replace the shield for $700.
Felix made a full repair of the shield for a fraction of that cost.

CB
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Caroline B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Trustworthy!
It's so wonderful to be able to trust my car surgeon! I have peace of mind they are telling me the truth.

BA
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Bonnie A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Very quick and responsive to our needs.
My son was taking his Honda CRV out to meet up with friends after work when he noticed a funny smell and the engine yellow light came on. He did not drive it that night (I didn’t want the engine to explode) and we called Felix the next day. I talked with Justin who said to bring it in (we don’t live far) and even though they were booked up, it was Friday, they might get a chance to take a look. If it stopped running on the way they would send a tow truck. I was relieved. Once there, he explained they would have to do a diagnostic test to find the problem. He would call us Monday once it was checked. It turned out to be a problem with the gas cap. They ordered a new one and we picked it up on Tuesday. No problems since.

Verified Customer
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Mercedes broken pump
I had a broken washer pump.You explained the problem and my repair options very clearly Thank you so much.

LH
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LIZ H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Excellent service!!
Justin and Felix were awesome! They got me in within 48hours and got my car serviced and in good shape. Highly recommend going to them

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Professional, Thorough, Efficient Service
Professional, thorough and efficient service, as always.

RH
RUBEN H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Engine repairs
Peter did a great job, thanks

TM
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Tom M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
It was great.
Everything was perfect.

Verified Customer
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Most Reliable Mechanic in the area
Very transparent with pricing and the work that needs to be done.

JN
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Jeff N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
Real is straight forward and says what should be done or not done.
They tells you what the margins are on the component that can fail in the future. Then when you can expect to have to these things fixed when they get close to wear out.

TR
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Great place!
Family owned for over 50 years and it shows. Relaxed yet efficient. Professional with a personal touch. They found other issues and fixed them. Just a great place!

JA
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Jenny A.
Mercedes-Benz E400
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Awesome Team!
Pete, Justin and their team are Super Amazing!! They always take good care of my car and walk me through the steps of what my car needs.

Thank you guys for always being so Amazing!!

Displaying Review 1 - 15 of 651 in total
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