Business Solutions
English Español
SureCritic / Auto Repair / Felix's Auto Service
business image

Felix's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(661 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Since 1969, Felix's Auto Services has provided comprehensive auto repair services that include car maintenance services, under-car services, collision repair services, heating and cooling services, electrical services, transmission services, electrical services, and internal engine services. Our goal is to offer the best services Since 1969, Felix's Auto Services has provided comprehensive auto repair services that include car maintenance services, under-car services, collision repair services, heating and cooling services, electrical services, transmission services, electrical services, and internal engine services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

​

Peter Salcido, our Service Manager, has been serving the Mountain View area for over 3 decades. Peter ensures customers receive high-quality service and accurate quotes, only for the services you need. ...more

Categories
Auto Repair, Car Maintenance, Domestic Auto Repair
Contact
(650) 961-0138
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
191 W Evelyn Ave Mountain View, CA 94041-1408
Get Directions
Felix's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(661 Reviews)
Write a Review
Recent Reviews
BF
gravatar
Bill F.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Terrific diagnostics and problem solving
I shouldn't be amazed by now after so many successes but their diligence to dive into the problem and come up with the solution is something I've come to rely on.
JM
gravatar
John M.
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Service
Great Service
EG
gravatar
Eileen G.
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great Service
Professional, the car was ready when they said it was going to be ready.
MM
gravatar
Mark M.
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Best place for car repair
Brought the car in for service which prior visits had highlighted along with the Toyota suggested maintenance. They're careful to call out what must be fixed, what can be fixed later, and what's not worth fixing at all.

Very reasonable prices, and all prices are discussed before committing to the work.

Finally, they're very easy to contact, and they're quick to call back if busy.
TV
gravatar
Tony V.
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Superb service
Excellent service as usual. Friendly and communicative staff. They advised of upcoming services.
KE
gravatar
Ken E.
Los Altos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Solved my problem promptly
A rodent chewed some wires and that affected the ABS system. Felix’s Auto Service got me in quickly and fixed my problem professionally. I like this shop.
JA
gravatar
Julie A.
Chevrolet Cobalt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Amazing
I called in early in the morning. They told me to drop it off. I got it in and I got the issue taken care of right away. Great customer service very professional and the price was just right thank you so much.
BK
gravatar
Brad k.
Mountain View, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Been a customer for over 3 years!
Peter and his crew are awesome. They're honest, transparent, and do right by their clients. You can trust them to take good care of you. I already recommend them to anyone who is looking for a good car shop!
RH
RUBEN H.
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Very good service
Thank you for the work,
NR
gravatar
Noel R.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Felix Auto
Stand up and solid guys
CM
gravatar
Carol M.
Mountain View, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
The best in all my automotive repair experience.
I trust only the Felix Auto team with my BMW.
JI
gravatar
Jenna I.
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Good Service
I had my brakes/rotors and alignment done here. Justin kept me up to date on everything and the prices are equivalent to other shops. They also have a portal where you can login to review the history of any work which is convenient as no other mechanic I've been to has had a login where I can see the history of service like that. I recommend!
PF
gravatar
Pat F.
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Consistently Great Service
The work is always done according to the estimate.
GC
gravatar
Gene C.
Toyota Prius Prime
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Provides quality work with an emphasis on cost savings.
We bumped a high curb, and damaged our engine compartment shield. Toyota insisted they needed to replace the shield for $700.
Felix made a full repair of the shield for a fraction of that cost.
CB
gravatar
Caroline B.
Toyota Prius Prime
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Trustworthy!
It's so wonderful to be able to trust my car surgeon! I have peace of mind they are telling me the truth.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.