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Florence Hyundai

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(249 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
8
Total ReScores
4.3
ReScore Average

Business Details

About

Florence Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. Florence Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(843) 667-3317

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1721 W. Lucas Street Florence, SC 29501
Florence Hyundai's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(249 Reviews)

GA
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Ginger A.
Hartsville, SC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Make you feel at home
Recommended

Verified Customer
Florence, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt service and prices resonable
Great service. Pleasent staff
Recommended

LH
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Linda H.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
My service was done in a timely manner. I am very satisfied.
Recommended
Kristina H. from Florence Hyundai responded on 11/08/2017 08:21 AM

Thank you for the great review. We appreciate your business!

Thank you,
Kristina Herman
Service Manager
Florence Hyundai
843-667-3317

KR
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Kenneth R.
Manning, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
Customer service was very good Offer you coffee and other options to look at TV while you waiting
Recommended
Kristina H. from Florence Hyundai responded on 10/27/2017 06:46 AM

As always we love to hear from you and appreciate the review. Looking forward to seeing you again in the future.

Thank you,
Kristina Herman
Service Manager
Florence Hyundai
843-667-3317

PL
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Paul L.
Eutawville, SC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
no hassle, in and out in a short time
Other dealers require appointments for oil changes. Makes the service requirements much easier to take care of.
Recommended
Kristina H. from Florence Hyundai responded on 10/27/2017 06:45 AM

Thank you for the great review. We are glad to accommodate your in your busy schedule and get you taken care of. We appreciate your business and look forward to seeing you again in the future.

Thank you,
Kristina Herman
Service Manager
Florence Hyundai
843-667-3317

Verified Customer
Latta, SC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dealership (Sales) : Good
Dealership (Sales) : Good
Recommended
Kristina H. from Florence Hyundai responded on 10/17/2017 02:20 PM

Thank you for the review. I hope that we earned all 5 stars. We appreciate your business and look forward to seeing you again in the future.

Thank you,
Kristina Herman
Service Manager
Florence Hyundai
843-667-3317

GM
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Gloria M.
Florence, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Satisfied
Recommended
Kristina H. from Florence Hyundai responded on 10/17/2017 02:19 PM

Thank you for the great review. We appreciate your business and look forward to seeing you again in the future.

Thank you,
Kristina Herman
Service Manager
Florence Hyundai
843-667-3317

Verified Customer
Effingham, SC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The friendliness.
4
Recommended
Kristina H. from Florence Hyundai responded on 10/17/2017 02:18 PM

Thank you for the great review and comment. We appreciate your business and look forward to seeing you again in the future.

Thank you,
Kristina Herman
Service Manager
Florence Hyundai
843-667-3317

RM
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Rebecca M.
Darlington, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Overall excellent service
Overall excellent service
Recommended
Kristina H. from Florence Hyundai responded on 10/11/2017 09:41 AM

Thank you for the great review. We appreciate your business and look forward to seeing you again in the future.

Thank you,
Kristina Herman
Service Manager
Florence Hyundai
843-667-3317

AT
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Anita T.
Florence, SC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
the staff
The staff did a great job
Recommended
Kristina H. from Florence Hyundai responded on 10/11/2017 09:00 AM

Thank you for the great review. We appreciate your business and look forward to seeing you again in the future.

Thank you,
Kristina Herman
Service Manager
Florence Hyundai
843-667-3317

KW
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Karen W.
Pamplico, SC
2015 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Okay
Some of the people on the service team need to take some customer service classes. I only took the car there because it's my wife's and it needed recall work done. The lady who is over the service department is very nice and professional. And 1 young man.
Not Recommended

Verified Customer
Florence, SC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Unequipped and Unprepared
They would not listen to my concerns when my car would not start. Claimed it was the battery. After they made me feel silly for thinking it wasn't the battery, I attempted to drive away but my car would not start again. Only then did they offer me a rental and said the certified Hyundai mechanic would be back Monday. This is a Hyundai dealership. Why is there only one mechanic certified to fix my car?

I am only going back because my car is under warranty but I was disappointed in how little they listened to my concerns of the problem.

I also hope when they move to their new location they will be more prepared to service the cars they intend on selling.
Not Recommended
Kristina H. from Florence Hyundai responded on 10/11/2017 10:02 AM

Thank you

Thank you,
Kristina Herman
Service Manager
Florence Hyundai
843-667-3317

Verified Customer
Coward, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
After the sale, there is no interest in the customer.
Does not care about repeat business.
Not Recommended
Kristina H. from Florence Hyundai responded on 10/11/2017 09:44 AM

Thank you

Thank you,
Kristina Herman
Service Manager
Florence Hyundai
843-667-3317

DP
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Dorine P.
Sumter, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Services are great
Recommended

Verified Customer
Florence, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall Service
They were very nice and explained everything about my car concerning the recalled part.
Recommended
Kristina H. from Florence Hyundai responded on 10/02/2017 05:58 AM

Thank you for the great review. We appreciate your business and look forward to seeing you again in the future.

Thank you,
Kristina Herman
Service Manager
Florence Hyundai
843-667-3317

Displaying Review 1 - 15 of 249 in total
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