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Forest Brook Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(364 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Forest Brook Automotive provides automotive service and repair in the Lynchburg and surrounding areas. Family-owned and operated for over 7 years with complete transparency. Forest Brook Automotive provides automotive service and repair in the Lynchburg and surrounding areas. Family-owned and operated for over 7 years with complete transparency.

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(434) 239-4561
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3434 Forest Brook Rd Lynchburg, VA 24501
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Forest Brook Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(364 Reviews)
Write a Review
Recent Reviews
DP
Danielle P.
Lynchburg, VA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Danielle said customer service and the education she got on her vehicle.
Recommended
KT
Kaylie T.
Virginia
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Kaylie said didn't understand what was going on with the vehicle, and they explained.
Recommended
LM
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Lee M.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
My go to auto service provider
I have used them for the past 10 years always quick, reliable and great professional service. Their work is the best bang for the buck that I’ve found here in Lynchburg.
JL
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Jeff L.
Lynchburg, VA
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
9
Tire rotation and oil change
Work performed per expectations, Rusty even charged the battery so it would be easier to start
TK
Trent K.
Lynchburg, VA
Chevrolet Silverado 3500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Trent said they are really quick. He said they were honest and quick.
Recommended
RB
Rachael B.
Virginia
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Rachel said the business is very kind and very personable. She said she went to the business 2 years ago for a state inspection and was back in the area and needed an oil change. She couldn't remember their name, but kept searching until she found them again, as they were so kind the first time she went and she thinks they are awesome.
Recommended
SD
Sarah D.
Lynchburg, VA
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Sarah stated they got her in quickly, they provided great service.
Recommended
AD
gravatar
ALLEN D.
Rustburg, VA
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
9
Good to work with
Truck needed several things that were not easy or inexpensive and they got it done and charged a fair price.
TP
Twinita P.
Madison Heights, VA
Chevrolet Suburban
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Twinita said they have great service.
Recommended
LS
Logan S.
Winchester, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Logan said the service was great for what he needed and everyone was super nice.
Recommended
BB
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Bonnie/CHARLES B.
Lynchburg, VA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Completely satisfied
They do excellent job, very dependable. Price very fair.
JG
Joan G.
Forest, VA
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Joan said they gave great service, treated her fairly in a timely manner. She added that she appreciated all they did and definitely recommends the business.
Recommended
SH
gravatar
SHELIA H.
Pamplin, VA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great service
Great service prices are resaonable
JE
James E.
Lynchburg, VA
Kia Forte5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
James said the service is good and they take good care of his vehicle.
Recommended
JS
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JANICE S.
Lynchburg, VA
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Excellent Service Every Time
I took my car to Forest Brook Automotive for a scheduled annual inspection. The service was prompt and efficient. They let me know I needed new wiper blades to complete the inspection. They installed the wiper blades and I also asked them to check the battery charge. They did and told me that I needed a new battery. They called the automotive store where I had purchased the battery and found out that my battery was still under warranty. I was able to get the battery taken care of the same day!! I feel that I get the best service at Forest Brook Automotive. Thank you all for your professionalism and dedicated care, especially in these frigid temperatures!
Displaying Review 1 - 15 of 364 in total
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