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Franky's Automotive Services

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(55 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Nacogdoches, TX, you’ve found us. Here at Franky's Automotive Services we work hard to earn your trust and loyalty. We know how important it is to find a Nacogdoches car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Franky's Automotive Services we
If you’re looking for auto repair in Nacogdoches, TX, you’ve found us. Here at Franky's Automotive Services we work hard to earn your trust and loyalty. We know how important it is to find a Nacogdoches car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Franky's Automotive Services we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Nacogdoches offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Nacogdoches, we are totally confident that Franky's Automotive Services is the best option in town!
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(936) 645-0970

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
3602 Rayburn Dr Nacogdoches, TX 75961
Franky's Automotive Services' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(55 Reviews)

OC
Oracio C.
Nacogdoches, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/17/2025
verified customerVerified Customer
10
Oracio
Muy buena atención y dedicación al servicio que prestan
The Team at F. from Franky's Automotive Services responded on 02/20/2025 09:37 AM

Agradecemos mucho tus comentarios sobre la atención y dedicación que brindamos en nuestros servicios. Siempre nos esforzamos por dar lo mejor a nuestros clientes, ¡aunque a veces se trata de un juego de malabares! Si hay algo más que podamos hacer para mejorar tu experiencia, no dudes en decírnoslo. ¡Nos encanta mantener los motores en marcha!


JT
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Jill T.
Timpson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Franky's is the best!
When I needed help with my vehicle today, Franky's was a blessing. Him and his crew restored my faith in a shop. They are professional and pleasant to the customers.Highly recommend!
The Team at F. from Franky's Automotive Services responded on 02/20/2025 09:37 AM

We’re glad to hear that you had such a positive experience with our team at Franky's Automotive Services! Restoring faith in automotive shops is no small feat, so we’ll add that to our list of superpowers. Our goal is to ensure professionalism and a pleasant atmosphere, so knowing we hit the mark with you is fantastic. Thanks for the recommendation; it means a lot to us. Make sure to give us a wave next time you're in the area!


KL
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Kylan L.
Alvin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Honest and knowledgeable service
Excellent service provided. Honest and up front about everything. Definitely recommend Franky's
The Team at F. from Franky's Automotive Services responded on 02/17/2025 09:34 AM

We really appreciate your feedback! It’s fantastic to hear that you found our service to be excellent and our honesty refreshing. At Franky's, we believe transparency is key – just like your car’s oil levels! Thank you for recommending us; we look forward to keeping your vehicle in top shape.


AD
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Aiesha D.
Nacogdoches, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
AWESOME
Since the day I came here they have been amazing! I don’t have to worry about anything, They do there best at getting the job done! Love how upfront an honest they are. I know God is at this place! Need some good people you can trust? THIS IS THE PLACE TO GO! NO DOUBT ABOUT THAT! THANK YOU FRANKY! 🙌🏽🙏🏽☺️
The Team at F. from Franky's Automotive Services responded on 02/11/2025 09:35 AM

We genuinely appreciate your glowing feedback! It's great to hear that our honest approach and dedication to doing the job right has made a positive impression. We aim to create an environment where you can just relax and let us handle the heavy lifting—after all, you have enough on your plate. Your trust means the world to us, and we'll keep doing our best to earn it. Cheers to more smooth rides ahead!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Reliable
Franky went above and beyond to fix multiple issues with my vehicle.
The Team at F. from Franky's Automotive Services responded on 02/10/2025 09:36 AM

We appreciate you taking the time to share your experience. It sounds like Franky really pulled out all the stops to tackle those issues. Sometimes it feels like vehicles have their own secret agenda, but with experts like Franky on the case, they stand no chance. We're glad you had a positive experience and hope your vehicle is running like a dream now!


QB
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Quincy B.
Lufkin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
7
Great job it was professional, and fast good customer service
I always have a good experience when I bring my cars to you very professional very nice Reasonable prices !
The Team at F. from Franky's Automotive Services responded on 02/06/2025 09:38 AM

It's fantastic to hear that your experiences with us have consistently hit the mark! Professionalism and friendliness are our secret ingredients, and it's great to know you appreciate our reasonable prices too. We'll keep up the good work—no pressure, right? If your cars could talk, we suspect they’d be giving rave reviews as well!


JW
Jerry W.
Nacogdoches, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Was great
They know what they talking about highly recommend these guys even the wife knew what she was talking about great place guys go here to get your vehicle fixed
The Team at F. from Franky's Automotive Services responded on 01/23/2025 11:33 AM

It's fantastic to hear that you and your wife felt well-informed during your visit! We’re all about making sure everyone, regardless of auto experience, knows what’s happening with their vehicle. It's always great to have some extra brains in the car repair equation. Your recommendation means a lot to us! We're here to keep those wheels turning and those conversations flowing.


JB
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John B.
Nacogdoches, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
good experience
I just appreciate being able to tell Franky what I thought was wrong with my truck, and he listened to me with without making me feel like a mindless female.
The Team at F. from Franky's Automotive Services responded on 01/24/2025 09:35 AM

It's great to hear that you felt heard during your visit! We believe that communication is key, and we're glad that Franky could lend an ear while discussing your truck's concerns. After all, if your truck could talk, it would definitely appreciate some understanding too! We're here to provide top-notch service and ensure that everyone feels respected and valued. Looking forward to keeping your truck in tip-top shape!


HJ
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Harper J.
Nacogdoches, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
My experience with Franky's Automotive
I have been doing business with Franky's Automotive for a year and have always been pleased with the workmanship, honesty and the timeliness of completing the work
The Team at F. from Franky's Automotive Services responded on 01/20/2025 09:35 AM

We appreciate your loyalty to Franky's Automotive Services over the past year. It's fantastic to hear that our team has consistently delivered quality workmanship and timely service. Honesty in automotive care can sometimes feel like finding a unicorn, so we're glad we could be that mythical creature for you. If there's ever anything you need, just give us a shout!


TD
Tim D.
Nacogdoches, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Very dependable and professional
Very dependable and professional great customer service would recommend them to anybody
The Team at F. from Franky's Automotive Services responded on 01/13/2025 09:34 AM

We appreciate your feedback and are happy to hear you had a dependable experience with us. Our team takes pride in providing professional service and making sure our customers feel cared for. It’s great to know you’re ready to spread the word! Your recommendations keep our engine running smoothly.


TE
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Taivana E.
West Monroe, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
Franky Was Awesome
Franky helped me out in. A desperate time was passing through for holidays. Of course car had to give me problems even though I was a little short Franky helped with the rest
Great Service
The Team at F. from Franky's Automotive Services responded on 12/26/2024 09:33 AM

We're glad to hear that Franky was there to lend a helping hand during your holiday crunch! It’s always a classic case of "when it rains, it pours," especially with car troubles. We appreciate your recognition of his support and commitment. Don't hesitate to reach out if you need anything else; we're here to keep you on the road!


DM
David M.
Silver Spring, MD
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Great shop!
They fix my truck fast and for an extremely reasonable price. They were also very friendly and informative. I couldn’t ask for a better experience!
The Team at F. from Franky's Automotive Services responded on 12/23/2024 09:35 AM

We appreciate your feedback and are happy to hear that your truck was fixed in a timely manner. It's always our goal to provide friendly service without requiring a second mortgage. If we could turn every repair into a quick pit stop, we just might achieve legendary status! We're glad you had such a positive experience with us. Safe travels on the road ahead!


CM
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Cathy M.
Nacogdoches, TX
GMC Vandura
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
THEY GOT TO THE PROBLEM AND SO WONDERFULLY FIXED IT
They are so COURTEOUS and VERY EXTREMELY KNOWLEDGEABLE AND FIX THE PROBLEM.
The Team at F. from Franky's Automotive Services responded on 12/19/2024 09:35 AM

We're glad to hear that our team made a great impression with their knowledge and courtesy! It’s always our goal to turn car troubles into car solutions, and it sounds like we hit the mark. If your vehicle ever needs a check-in or a little TLC again, you know where to find us!


LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Excellent mechanic!
Mr. Franky has never failed me yet I've had my car towed there on several occasions every time they have provided great service and always in a timely manner he is my mechanic forever!
The Team at F. from Franky's Automotive Services responded on 12/16/2024 09:35 AM

It's wonderful to hear that you've had such a consistent experience with us! We always aim to treat our customers like family, even when they're bringing their cars in for some unscheduled visits. Mr. Franky is indeed dedicated to making sure your car has all the TLC it needs. We look forward to keeping your car running smoothly for many more miles to come!


LC
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Liz C.
Nacogdoches, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
9
Took my car in for an oil change and a full inspection.
Been in NAC for little over a year, we had been looking for a mechanic for a few months. A friend referred Franky's Automotive. We are pleased with their service and the way Franky and his wife treat their customers. I would definitely recommend their shop for your auto needs. Gracias.
The Team at F. from Franky's Automotive Services responded on 12/13/2024 08:59 AM

We're glad you found us after your search for a mechanic! It sounds like our team has managed to make a good impression, and we're all about treating our customers like family—just without the awkward holiday gatherings. Thank you for the recommendation, and we hope to keep your vehicle running smoothly for years to come. Your support means a lot to us!


Displaying Review 1 - 15 of 55 in total
Service Coupons and Posts
Thank you for your fantastic review! 🎉 We're thrilled to be your trusted pit crew! 🚗✨ With honesty and dedication, we aim to keep you rolling without a worry. When it comes to auto care, we've got your back! 🙌🏽 #FrankysAutomotive #TrustYourMechanic
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Thanks for the awesome shout-out! 🚗✨ We're thrilled you always leave with a smile and a happy car. Professionalism and reasonable prices are our driving force! Looking forward to your next visit! #FrankysAutomotive #AutoCareMagic
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Thanks for the awesome review! 🚗💪 We love when customers leave feeling like car experts, and we appreciate the recommendation! Remember, we’re here for all your vehicle needs (with or without the spouse’s advice!). 😂 #FrankysAutomotive #CarCareExperts
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Thank you for your kind words! At Franky's, we believe in listening first—because your input drives our service! 🚗💬 We're here to keep your ride smooth and your voice heard! #CustomerCare #FrankysAutomotiveServices
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Thank you for the fantastic review! ?? We're thrilled to be your go-to for dependable service. Great customer service isn't just our job; it’s our passion! If your car could talk, we hope it would recommend us too! ? #ThankYou #FrankysAutomotive
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Thanks for the awesome review! ? At Franky's, we’re here to keep you rolling, even during the holiday hustle! ?? Remember, your car might be temperamental, but we’re always ready to lend a hand! #FrankysAutomotive #HolidayHeroes
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Thanks for the awesome review! ?? We love fixing trucks faster than you can say “check engine light”! ? Your satisfaction fuels our passion. See you for your next pit stop! #FastAndFriendly #FrankysAutomotiveServices
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We’re thrilled to hear that we’ve become your go-to! ?✨ No one likes car troubles, but we’re here to make it less of a hassle. Thanks for trusting us every time—let’s keep those wheels turning! ? #FrankysAutomotive #CustomerForLife
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Thanks for the glowing review! We're thrilled to be your go-to mechanics! ?️? Franky and the team love treating our customers like family. We're always here to keep your ride running smoothly! ?? #FrankysAutomotive #CustomerAppreciation
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We're thrilled to be your automotive superheroes! ?‍♂️? Nothing beats getting you back on the road in record time. Thanks for the kind words—Franky loves saving the day! ? You know who to call for your car troubles! #CarRescue #FrankysAutomotive
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We're thrilled to hear you had a great experience with our team! ?✨ Honesty is our policy—because your trust drives us! Thanks for the kind words! #FrankysAutomotive #HonestService
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Thanks for the fantastic review! ? At Franky's, we're all about family and good vibes! We promise to keep your ride running smoothly while keeping it friendly. Come see us anytime! ?? #FamilyBusiness #AutoCare
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Thank you for your fantastic feedback! ?? We love diagnosing truck troubles (and any auto hiccups) with a smile. Your recommendation means the world to us! If your truck has more secrets, we're ready to investigate! ?✨ #FrankysAutomotive #AutoCareExperts
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We're thrilled you had a fantastic experience with us! ?? Whether it’s towing or fixing, our team is always ready to go the extra mile. Reliability is our game, and we love to play! Thanks for choosing Franky's Automotive! #CarCare #FiveStarService
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Thanks for the awesome shout-out! We're thrilled our service revved up your day! ?? If your vehicle is as happy as we are, we’ve done our job right! See you again soon for more automotive magic! ✨ #FrankysAutomotive #ServiceWithASmile
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We're thrilled to hear we could bring your car back to life! ?? After a year of waiting, it's time to hit the road again! Thank you for choosing us as your automotive detectives! ?️‍♂️? #FrankysAutomotive #CarRescue
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We’re revved up to hear you had the best experience at Franky's! ?✨ Our team loves keeping your vehicle in tip-top shape—no hassle, all heart! Thanks for the glowing recommendation! ? #AutomotiveExcellence #FrankysFamily
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Thank you for your fantastic review! ?? We love keeping your wheels cool and your faith in us even cooler! Fast, quality service is our mantra—come back anytime! #FrankysAutomotive #StayCool
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We’re revved up to hear you had a great experience! ?✨ Fixing A/C and wheel hubs is our specialty, and we believe in the power of honesty and courtesy. Thanks for your awesome feedback! Keep cruising! ? #FrankysAuto #CustomerSatisfaction
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Thank you for the fiery review! ? We're thrilled you loved our work. Our team always aims to keep your wheels turning and smiles shining. If your ride needs a tune-up or a pampering, you know where to find us! ?? #FrankysAutomotive #CustomerLove
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We're revved up to hear you had a great experience with our pro team! ?? Our mechanics really know how to make your car purr. Thanks for the kind words! Keep cruising smoothly! ?️ #FrankysAutomotive #CarCare
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Hey there Lena, thanks a bunch for the rave review! We're thrilled to keep your wheels running smoothly and love having you as our valued customer! ?? #ThanksAMillion #HappyCustomers
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Thanks for the ⭐⭐⭐⭐⭐ review, Joe! We're delighted that you had a fantastic experience with us. Cheers to more smooth rides ahead! ?? #FiveStarService #FrankysAutomotive
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Thanks for the 5-star review! We're glad you found our service up to par. We aim to keep those engines running smoothly!? #FrankysAuto #CustomerSatisfaction
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Thanks for the 5-star review, Joseph! ? We're thrilled to hear you had a great experience with our affordable and top-notch services. Your support means the world to us! #CustomerSatisfaction #AffordableQuality
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Thanks for the 5-star review! We're thrilled to hear that Frank's upfront and quick service got you back on the road smoothly. Looking forward to your next visit! #HonestService #HappyCustomers ??
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Hey there, Cynthia! ? Thanks for the fantastic review! We're thrilled to hear that we were able to provide you with honest and affordable service for your car's air conditioner. We appreciate your support! #HonestService #AffordableRepairs
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Thanks for the stellar review, Millissa! ? We're thrilled to hear that we could get your car back on the road without breaking the bank. Your kind words mean the world to us! #CustomerSatisfaction #QualityService
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Thanks for the ⭐⭐⭐⭐⭐ review, Oracio! We're thrilled to hear your positive feedback. We'll keep delivering top-notch services. ?? #CustomerAppreciation #FrankysAuto
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Thanks for the 5-star review, Eva! ? We're delighted you found our service quick, reliable, and affordable. We aim to please! #CustomerSatisfaction #ReliableService ?
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Thanks for the stellar review! ? We pride ourselves on honesty and integrity! We're thrilled to have saved you some cash ? Hope to see you for future "unnecessary" visits ? #HonestMechanics #IntegrityMatters
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Thank you for trusting us with your car, Tracy! ? We're thrilled to hear you had a pleasant experience with us. Honest service is our top priority! #CustomerSatisfaction #HonestAutoCare
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Thanks for the 5-star review, Joseph! We're thrilled you're happy with our service and team. We'll keep your wheels spinning smoothly! ?? #CustomerAppreciation #FrankysAuto
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