FREEMAN Hyundai has a team that will work with you to satisfy all of your car service needs. We have been owned an operated by a Dallas family for over 55 years, and believe our customers should be treated like family. FREEMAN Hyundai has a team that will work with you to satisfy all of your car service needs. We have been owned an operated by a Dallas family for over 55 years, and believe our customers should be treated like family.
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1. I purchased a used Infiniti QX60 from Freeman Hyundai, after driving it for three months thick white smoke started coming out the exhaust pipe. When I took it to be looked at there was slugging from the oil never being changed, even though there was an oil change sticker from freeman Hyundai said they changed it.
2. I took it back to them to see what they would do, I was told by a manager, there’s nothing that could be done cause they are not a Infiniti dealership.
3. I was then told after two days of them having my car, what they could do was an even trade, I purchased a car 4000$ less that what I had, only for them to somehow add the $4K and tell me due to inflation, taxes and title that’s the number they got.
4. I also asked about the $4000 down payment I put on the first car, I was told by the finance manager the best he could get me back was 1500$, he then adds it on to my amount being financed.
5. It’s been a month and the 1500$ I was told I was getting back by Steven VanLooy and the finance manager, they still have no update on that even though they got the check from Ally Auto for the car.
The used car sales manager told me they buy cars from the auction, this time they purchased and sold the wrong one. I DO NOT recommend buy a used car not a new car from this lot.