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Friend-Lee Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(863 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Friend-Lee Automotive's record of quality service, Friend-Lee Automotive has been selected as a Car Care Council certified inspection station and as an Ohio E-check certified repair center. Friend-Lee Auto has also received the AAA Certificate of Excellence for the past few years. Friend-Lee Automotive's record of quality service, Friend-Lee Automotive has been selected as a Car Care Council certified inspection station and as an Ohio E-check certified repair center. Friend-Lee Auto has also received the AAA Certificate of Excellence for the past few years.

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(440) 582-7190
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7437 Royalton Rd North Royalton, OH 44133
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Friend-Lee Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(863 Reviews)
Write a Review
Recent Reviews
JC
John C.
North Royalton, OH
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
John said he did everything he asked him to and explained some things, and he was happy with the results.
Recommended
SG
gravatar
SAMANTHA G.
North Royalton, OH
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Excellent service
I have a hard time trusting anyone when it comes to taking my car as I’m afraid I will get taken advantage of being a female. The staff here was extremely helpful and knowledgeable and gave me an extremely fair price. I will be back!
CM
Cole M.
Sterling, OH
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Cole said the service was always immaculate, they did such a good job and treated him very well. They gave him accurate estimates, there was no shady business and he recommends them 100 percent.
Recommended
ME
Mike E.
Strongsville, OH
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Mike said they are great.
Recommended
NK
Nick K.
North Royalton, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Nick said it was good service and good communication.
Recommended
AG
Annie G.
Ohio
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Annie said they were great.
Recommended
GS
Gloria S.
North Royalton, OH
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Gloria said the service was good.
Recommended
KW
Kholoud W.
North Royalton, OH
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Kholoud said that they were very friendly, had fast service and explained everything well.
Recommended
BL
gravatar
Bill L.
Brecksville, OH
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Sienna care
Reliable service at a fair price.
Easy to make appointments.
TS
Tim S.
Independence, OH
Ram 2500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Tim said they got him scheduled when they said they would and got things done when they said they would. They did a good job and took good care of him.
Recommended
JB
gravatar
Jim B.
North Royalton, OH
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Jim
honest and thorough Jason Jim Bob and Dave good people
Verified Customer
Solon, OH
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
We have used Friendly Auto for many years now. Great service and done in a timely fashion.
We have used Friendly Auto for many years. The work is of the highest quality!
BD
Barbra D.
North Royalton, OH
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Barbra said they got her in fast, the price was reasonable and very friendly.
Recommended
EB
Elaine B.
Valley View, OH
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Spoke with Bob. He said they're always honest and do a great job.
Recommended
Verified Customer
North Royalton, OH
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Friend Lee = The Best
You just can’t beat their great customer service and you’ll always receive quality work from Jim, Jay and team.
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