Automotive Maintenance and Repair shop established in 1954. New name, same great service!Automotive Maintenance and Repair shop established in 1954. New name, same great service!
I had my motorhome in the shop last year twice before I went to camp in July to fix my brakes they kept telling me my brakes are okay I had to pump the motorhome brakes ever since I got the motorhome and then I went to Camp the end of July I came back August 2nd and almost got in a wreck with the semi coming back because my brakes went out it got hot from pumping it and I took it had it told in and he wouldn't refund me the towing fee he said my break for okay it was in there for two days after that and they still said my brakes were fine and he wouldn't fix them he told me never to come back to his shop no more I would never recommend anybody to go there anymore
KH
Kat H.
Yakima, WA
01/25/2023
0
Fairly sure the manager would have hit me.
After a one minute conversation where we addressed two obvious mistakes they had made at our expense, the male manager came at me and stopped within an inch of my face and screamed profanities at me and my 75 year old mother. His wife, manager had to literally pull him back. Meanwhile they held my credit card and car keys and would not return either. I never once raised my voice until I felt threatened, then I just asked over and over to pay and get my keys. They continued to verbally abuse my mother and me. Do NOT subject yourself to this type of behavior anywhere, these people should not be allowed to deal with the public. Remember this entire encounter was a result of being called out on their own incompetence.
SO
Shawnee O.
Selah, WA
07/11/2022
10
Feel safe here!
Friendly Automotive has been taking care of my vehicles for the last five years and I have never had a bad experience or felt like they were taking advantage of me. The staff is fantastic and the owner is really nice. Thanks so much for keeping my car in tip-top shape!
TC
Terry C.
Yakima, WA
12/22/2020
Unprofessional
Friendly's Advisor John Olson needs an attitude adjustment.
My visit there wasn't friendly.
Won't go back!!
Felex and staff are great to talk to and answer my questions with a smile. Advice is given when asked for. Felix turned me on to Nokian tyres for "snow" and I really like them. Thinking bout trading my Bridgestones for Nokian SUV's.
Recommended
LG
lanny g.
Yakima, WA
02/19/2020
So sad!!
Spent over &2500 and issue was not fixed.
Will not recommend
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.