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Fritz's Car Care Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(461 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Fritz's Car Care Inc is your local auto shop serving the RICHMOND, VA area. Give us a call for your automotive needs. Fritz's Car Care Inc is your local auto shop serving the RICHMOND, VA area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Oil Change, Car Maintenance
Contact
(804) 355-7391

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1900 West Cary Street Richmond, VA 23220-5331
Fritz's Car Care Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(461 Reviews)

CS
CHUCK S.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Great service
We received excellent service in a timely manner.

Verified Customer
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Satisfied Customer
The staff is professional and honest. We have used Fritz for many years.

DE
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DAN E.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Fritz’s
Always prompt and fair!

TK
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TOM K.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Great service
They are excellent in assessment, diagnosis, repair and service. Also, very convenient operation.

PL
PAUL L.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Great service!
Great service. As always. Friendly, fair and attention to detail.

IL
ISABELLA L.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Very informative and took great care!
I went today and got my inspection done and they were really informative and were communicative as well. They answered all my questions and provided advice as well! I am very happy with my service and was pleasantly surprised at the price I paid. It’s nice that honest and good service is still available!!

DG
DANIEL G.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Interstate Battery Warranty Claim
Had an in-warranty interstate battery die on me. I called these guys up, dropped off the battery, and was able to get a warranty replacement the next day. Friendly, easy to deal with, and overall great experience.

Verified Customer
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Mini service
Thank you for the great work
So easy, and got my oil change and state inspection. I love the feeling and confidence I am in good hands w Fritz Auto.

BR
BEN R.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Oil Change/Inspection
I had had Valvoline tell me something wrong and called Fritz and they got everything fixed the correct way and were very attentive and quick with the whole process. I will definitely be coming back, liked getting to find a mechanic that I feel I can trust.

Verified Customer
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Consistently Excellent Service
We are always so pleased with our experience!

TA
TODD A.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Well cared for
Not only are necessary repairs done promptly but also suggestions involving safety are suggested and timely upcoming replacements identified. Fritz’s is no surprises! Prices are always reasonable and market-competitive.

ML
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MINDY L.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Fritz's car care is great
I had been concerned that when Fritz's was taken over by new owners my trust and confidence might be lessened. This turned out to be absolutely not true and in fact the addition of more mechanics has made access to Fritz's even easier. And Fritz is still there ?

This is the third car (Volvo Honda and Subaru) they have taken care of with all kinds of problems large and small.
They are always fair and responsible and I am so happy to recommend them.

Verified Customer
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Good service professional and dependable
Good work trustworthy been servicing my vehicles for years.

PR
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PATTY R.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Great work at Fritz’s
We truly appreciate the the professionalism, the attention to detail, superior service and not to mention flexibility on scheduling?
from everyone at Fritz’s car care!!

DC
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DAN C.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Honest and fair
My wife has been taking her cars there since before we met. They have always been honest and do better work than the dealership. Just take your car to Fritz's. You won't regret it.
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