Business Solutions
English Español
SureCritic / Auto Maintenance / Fritz's Car Care Inc
business image

Fritz's Car Care Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(479 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Fritz's Car Care Inc is your local auto shop serving the RICHMOND, VA area. Give us a call for your automotive needs. Fritz's Car Care Inc is your local auto shop serving the RICHMOND, VA area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Oil Change, Car Maintenance
Contact
(804) 355-7391
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1900 West Cary Street Richmond, VA 23220-5331
Get Directions
Fritz's Car Care Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(479 Reviews)
Write a Review
Recent Reviews
KS
KATIE S.
Richmond, VA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
The best!
Come here every few months for an oil change and all other car maintenance and they’re always the most helpful and friendly! I drive a bunch for work so I am here pretty often and always do quality work. Would send anyone and everyone I know here!
AK
ANN K.
Richmond, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Always happy with service at Fritz. Car repair.
Today was oil change and state inspection
Performed overall safety inspection and replaced wiper blades.
Car available when promised,
Always been happy with service at Fritz’s
NL
gravatar
NANCY L.
Richmond, VA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Excellent service
I'm always impressed by their prompt and thorough care of my car. I've been going there for 17 years!
Verified Customer
Richmond, VA
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
9
Ten years and three cars
We've been using Fritz's for a decade through the lives of three cars. Their work has always been reliable and reasonable. I recently had to bring one back after a strut replacement failed and they did the work fast at no additional cost. No drama, no problem. It's nice to have a neighborhood garage you can count on.
Verified Customer
Richmond, VA
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
9
Quick and considerate
This is my second time coming to Fritz’s and both have been positive experiences. They have been quick, thorough, and considerate each time.
SD
gravatar
SUSAN D.
Richmond, VA
Lexus NX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Excellent and efficient
Good customer service!
JE
JOSEPH E.
Richmond, VA
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Always consistent
Always does a great job
SB
STACEY B.
Richmond, VA
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Always great service
I have never had an unsatisfactory time here. They are prompt and responsive. I trust them with all my vehicles.
NP
NORA P.
Richmond, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Happy long time customer.
I’ve taken my car to Fritz Auto Mechanic for many years. I found Mr Fritz & Glen, and his staff, including Glen’s brother, all very honest, skilled, experienced and effective. Personable and respectful. That’s all that matters to me, someone you can trust your car with!
KB
KEATEN B.
Richmond, VA
Volkswagen Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Good honest service
Went in for flat tires. Pricing was honest, the service turnaround was fast and thorough explanation given. Did not give me a laundry list of recommendations with vague priorities etc. will surely visit again.
JD
JIM D.
Richmond, VA
Toyota Prius v
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Fritz's super fine
I always have a great experience at Fritz's. Really nice, really knowledgeable, really fair
PL
PAUL L.
Richmond, VA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Excelkent
Great service and fair pricing. Always recommend Fritz’ Car Care.
Verified Customer
Richmond, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Quality auto shop
Friendly staff that took care of everything I needed with my car. Quick, honest, fair prices!
Verified Customer
Richmond, VA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great service. Prompt. Friendly. No unnecessary charges.
Fritz is the best and most conscientious mechanic I have ever had work on my cars.
AW
ABBY W.
Ashburn, VA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Amazing!
They were so helpful, responsive, quick and simple. They didnt try to upsell or anything like that you might find at a car shop. It was all done within 2 days and they kept me in the loop the entire time!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.