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G&L Automotive Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(233 Reviews)
80
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Score Details

5 stars
93%
4 stars
3%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
80
Net Promoter Score ®

Business Details

Categories
Contact
(253) 735-2080
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1411 R Street NW Auburn, WA 98001-6559
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G&L Automotive Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(233 Reviews)
Write a Review
Recent Reviews
DS
Dave S.
Chevrolet Chevy Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2023
verified customerVerified Customer
10
5 Star Reviw
This is the best and most honest repair shop in area. I trust them for honest estimates and thorough repairs on all my vehicles. Won’t go anywhere else and would recommend to anyone. 5 Stars on all fronts.
SS
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Sara S.
Federal Way, WA
Acura TSX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
verified customerVerified Customer
10
Friendly, thoughtful & reliable
Can’t say enough good things about the team at G&L. I trust them implicitly and they’ve always done great work with my older model (2006) Acura that I love. Always friendly, thoughtful and reliable - I highly recommend.
BT
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BRADLEY T.
Seattle, WA
Ford Club Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2023
verified customerVerified Customer
10
Excellent shop!
G&L was the shop recommended by the engine rebuilder (S&J in Spokane) for installation. G&L was fantastic to work with, did an excellent job, and I look forward to using them again for maintenance and repairs.
DW
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Dennis W.
Auburn, WA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2023
verified customerVerified Customer
10
Oil change and cabin filter
Very professional and caring.
LP
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lashawda p.
Lakewood, WA
Chevrolet Malibu
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/08/2023
verified customerVerified Customer
0
It was a bad experience for a women
I was cheated out of $3000 for a job that was only worth $300. I wouldn’t recommend no one to go there. I also had a problem with the owner son. We have a disagreement he hung the phone in my face. I recommend that there AUTO body shop should be closed down.
RK
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Roger K.
Buckley, WA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2023
verified customerVerified Customer
10
Timely thorough and friendly
These folks like your car as much as you do. They care about the details.
They take time to explain things.
If it seems a little bit pricey, it's because they fix it to last. It's done right the first time.
Verified Customer
Auburn, WA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2023
verified customerVerified Customer
9
Great
Have been dealing with them for many years, very satisfying !!
GR
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GREG R.
Auburn, WA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2023
verified customerVerified Customer
10
Excellent service
Great group of guys. Very knowledgeable and always have my vehicle ready when promised. Prices are comparable to other independent shops.
DJ
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Danielle J.
Federal Way, WA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2023
verified customerVerified Customer
10
Great, honest service
Dropped my car off in the morning got it back that afternoon

This shop was recommended to me by a friend and I'm already recommending it to others.
MR
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MATTHEW R.
Auburn, WA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2023
verified customerVerified Customer
10
Quick, insightful. And kept to the quote
Came in with an ABS issue. They were able to track down the issue and get me back up and running. No pressure to fix things that did not need to be fixed. Thank you Gary.
SL
Sonia L.
Federal Way, WA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2023
verified customerVerified Customer
10
I am so happy my car is running awesome. GL did for me what a car dealer did not. GL fixed my car for a fair price. Thank you Gary and Dustin for fixing my car.
For 2nd time G&L did an excellent work. Reason i want to refer them and let everyone know that hanks i will continue doing business with them. Thank you
MC
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Martha C.
Federal Way, WA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2023
verified customerVerified Customer
9
Great service
My experience was A+ from the time I made the appointment all the way through to the time my car was fixed and home. Excellent customer service, repair work, and personal interaction explaining the problem and the solutions.
RP
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Regina P.
Saturn VUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2023
verified customerVerified Customer
10
Highly Recommend
I highly recommend this family owned auto repair business. Both Garry and Dustin provide excellent customer service. They even drove me back home after I dropped my car for repair. Our Saturn Vue was making squeaking sounds but thanks to them my car drives smoothly and quietly now!
EP
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Eric P.
Tacoma, WA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2023
verified customerVerified Customer
10
Great Repair Shop.
I was able to drop off my car on short notice and have it fixed the next day. Mechanic was friendly and informative. Great communication. Estimates and actual costs were close. I would do business again.
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Dustin T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2023
10
Support Local Business
G&L is consistent, and quickly problem solves any issues my automobiles have. Prices are better than dealerships (car repairs can be pricey). Staff explains car concerns in a way that is easily understandable and why repairs are needed, which I have experienced is for my and my family's safety. I greatly appreciate their hard work and customer serivce.
Displaying Review 1 - 15 of 233 in total
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