ALIGNMENTS, BRAKE WORK, NITROGEN FOR TIRES,TIRES, SCAN ALL MAKES AND MODELS FOR CODESALIGNMENTS, BRAKE WORK, NITROGEN FOR TIRES,TIRES, SCAN ALL MAKES AND MODELS FOR CODES
Very poor communication lack of knowledge receptionist Taylor.
Had my daughter's car towed there they had it for a week and a half. Taylor quoted me $1800 to fix. Called me telling me alternator was bad only one they could find was $500 but told me they would look around for cheaper one and never did taylor Taylor lied to her boss after we argued that when she called and told me car was done the total was $3140 wtf that is way more then original price. So we talked to owner found out they only order through Napa and do a 20% mark up on all parts I get that but instead of calling other places they screw you. Got the car didn't even get a mile before antifreeze was leaking all over the place and over heated took it back had to have it flushed and refilled 2 days later antifreeze still leaking and bad noise still there saying that it's new parts bullshit got to looking over the whole bill realized they didn't do alignment on it now have to take it back in once again.
I do not recommend this place at all unless you want screwed over. The technician is very good owner very respectful but receptionist dumb as fuck.
Not Recommended
GB
Garth B.
Columbia, MO
03/16/2021
DO NOT USE
Will not lock your car door. They will not replace stolen parts. Very unprofessional and would not recommend anyone to go to this shop. LOOK ELSEWHERE!!!
Not Recommended
GB
Garth B.
Columbia, MO
03/16/2021
DO NOT USE
Will not lock your car door. They will not replace stolen parts. Very unprofessional and would not recommend anyone to go to this shop. LOOK ELSEWHERE!!!
Not Recommended
GB
Garth B.
Columbia, MO
03/16/2021
DO NOT USE
Will not lock your car door. They will not replace stolen parts. Very unprofessional and would not recommend anyone to go to this shop. LOOK ELSEWHERE!!!
It doesn't matter what reason I take any of our vehicles into GAPS for, they are fast, courteous, and provide top-notch customer service. This trip was for a simple oil change, but the quality and speed of service was great none-the-less.
Recommended
BC
Brad C.
Boonville, MO
06/27/2016
Verified Customer
Category: Service
Brad said he likes this business and they are good.
Recommended
ML
Mitchel L.
Boonville, MO
Mercedes-Benz E320
06/25/2016
Verified Customer
Category: Service
Mitchel said the service was great with the business.
Mancel said this business did a good job and he would recommend them for service.
Recommended
BC
Brian C.
Missouri
Chevrolet Chevy Van
06/23/2016
Verified Customer
Category: Service
Brian said his overall experience was not good. The lady at the front desk was amazing. However, when his vehicle broke down on the side of the road, it was towed to the business and they did get on it right away. He said they put parts on the vehicle and could not find out what was wrong with it. He said it has been at the business for 3-4 days and it is still not fixed.
I always feel secure in knowing that the mechanics and front desk (Tammy) have my best interest at heart. When I tell them I am taking a road trip, I know that I am not going to have any problems. Peace of mind id worth a lot ...and they are reasonable in pricing.
Jean said the service received at this business was adequate, and close to the best.
Recommended
JR
JESSIE R.
Boonville, MO
Dodge Pickup
06/10/2016
Verified Customer
They stand behind thier work.
Tammy and Gus are great to work with. They stand behind their work 100%. They got me in quickly and took care of the issue. I always count on GAPS to take care of us.
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Had my daughter's car towed there they had it for a week and a half. Taylor quoted me $1800 to fix. Called me telling me alternator was bad only one they could find was $500 but told me they would look around for cheaper one and never did taylor Taylor lied to her boss after we argued that when she called and told me car was done the total was $3140 wtf that is way more then original price. So we talked to owner found out they only order through Napa and do a 20% mark up on all parts I get that but instead of calling other places they screw you. Got the car didn't even get a mile before antifreeze was leaking all over the place and over heated took it back had to have it flushed and refilled 2 days later antifreeze still leaking and bad noise still there saying that it's new parts bullshit got to looking over the whole bill realized they didn't do alignment on it now have to take it back in once again.
I do not recommend this place at all unless you want screwed over. The technician is very good owner very respectful but receptionist dumb as fuck.