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Gary's Automotive and Truck Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(878 Reviews)
91
Write a Review
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Score Details

5 stars
89%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

We strive to put our customers first. Family owned since 1993. Where quality comes first. We strive to put our customers first. Family owned since 1993. Where quality comes first.

Categories
Diesel Services, Import Auto Repair, Repair Shop
Contact
(325) 676-3169
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
550 China St Abilene, TX 79602-1732
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Gary's Automotive and Truck Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(878 Reviews)
Write a Review
Recent Reviews

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews

CS
gravatar
Cass S.
Tuscola, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/30/2021
0
Thief
I’m currently in the Army and doing some upgrades to my vehicle with another shop. The mechanic working on my truck at the other shop quit and went to Gary’s. When he quit he stole my full axle that he was supposed to take to powder coating, along with tools and other equipment from his previous employer. There is a police report filed and waiting for warrants to be issued. I went up to Gary’s to find out if the mechanic would give my axle back to me since I had nothing to do with him and the other owners drama. Mind you I have 2 toddlers and a wife and with one vehicle it’s extremely hard to get around. I’ve been without this vehicle for over 3 months. The lady at the front of Gary’s said that the mechanic called in sick and she would call me when he came in so I could talk to him. I waited a whole month no call. I drove by Gary’s and saw the mechanics truck so I stopped in again.This time I asked to talk with the mechanic to hear his side of the story. The owners came out and said absolutely not I wasn’t going to talk to his employee. I asked if he could take a 5 min break to talk with me outside he said absolutely not. Then I put the whole sob story out to him about why am I the one paying the price something that was purely between the last shop owner and everything else. He finally let me talk with him but in the lobby, where he could hear everything. The mechanic admitted he sole multiple things from the shop, including my axle. Pretty much said it wasn’t any of my business. While the owner of Gary’s was right there the whole time. If you don’t want anything stolen from your car don’t take it to Gary’s trust me. Also the guy in question is a known felon you can look him up in public records on Taylor county’s website. Justi n Clar k
CS
gravatar
Cass S.
Tuscola, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/30/2021
0
Professionalism
I’m currently in the Army and doing some upgrades to my vehicle with another shop. The mechanic working on my truck at the other shop quit and went to Gary’s. When he quit he stole my full axle that he was supposed to take to powder coating, along with tools and other equipment from his previous employer. There is a police report filed and waiting for warrants to be issued. I went up to Gary’s to find out if the mechanic would give my axle back to me since I had nothing to do with him and the other owners drama. Mind you I have 2 toddlers and a wife and with one vehicle it’s extremely hard to get around. I’ve been without this vehicle for over 3 months. The lady at the front of Gary’s said that the mechanic called in sick and she would call me when he came in so I could talk to him. I waited a whole month no call. I drove by Gary’s and saw the mechanics truck so I stopped in again.This time I asked to talk with the mechanic to hear his side of the story. The owners came out and said absolutely not I wasn’t going to talk to his employee. I asked if he could take a 5 min break to talk with me outside he said absolutely not. Then I put the whole sob story out to him about why am I the one paying the price something that was purely between the last shop owner and everything else. He finally let me talk with him but in the lobby, where he could hear everything. The mechanic admitted he sole multiple things from the shop, including my axle. Pretty much said it wasn’t any of my business. While the owner of Gary’s was right there the whole time. If you don’t want anything stolen from your car don’t take it to Gary’s trust me. Also the guy in question is a known felon you can look him up in public records on Taylor county’s website. Justi n Clar k
AL
Anthony L.
Texas
Dodge Dakota
This review violates the SureCritic Review Policy.
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