Gearheads Auto Service in Cuyahoga Falls, OH has provided automotive services and repair with the help of a dedicated staff and skilled and certified technicians since 2007. We are proud to say that we have over 90 years of combined experience repairing vehicles, modifying specialty cars, and are continually updating with today’s state of
Gearheads Auto Service in Cuyahoga Falls, OH has provided automotive services and repair with the help of a dedicated staff and skilled and certified technicians since 2007. We are proud to say that we have over 90 years of combined experience repairing vehicles, modifying specialty cars, and are continually updating with today’s state of the art technology. We work hard for our customers and utilize local connections to maximize our services.
At Gearheads, our mission is to give our customers excellent value for their investment. We deliver the highest quality repair possible in an efficient timely manner. We believe in honesty integrity and 100 percent customer satisfaction.
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Verified CustomerThanks for the great review! We try our best to plesae every customer!
Verified CustomerThanks Drew! We understand the costs involved in keeping cars on the road and try to find the best solutions possible for your customers! Thanks for the kind words!
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Verified CustomerDear Mr. Lee,
You told me the dealer would not align your vehicle, and gave no specific reason. We even joked about a Mitsubishi dealer not being able to work on their own brand vehicle, possibly because your Mitsubishi Pajeo was an import (not sold in the USA), right hand drive vehicle, regardless, we can work on almost any vehicle. We test drove the vehicle and also felt the issues you were concerned with. Once in the shop, we completed the pre alignment inspection and found the REAL reason the dealer declined the alignment. Your vehicle has LOOSE suspension parts (ball joints) and play/looseness in both front wheel bearings, the right side being worse. An alignment cannot be done with loose suspension parts. In an alignment, the wheel is aligned by adjusting the suspension and those loose suspension parts make a proper alignment impossible. We noted these details on your work order, even told you once the loose parts were replaced an alignment COULD be performed. We charged for the comprehensive inspection we did. We believe in honesty and integrity and strive for happy customers. If what we gave you was the same info the dealer gave you, it would have been helpful if you were upfront with us when the vehicle was dropped off as you told us they give you no specific reason. We believe in honesty and integrity and strive for happy customers.
Nick, Owner/Manager of Gearheads Auto Service
Verified Customer
Verified CustomerThank you for the kind review! Glad to take care of your Subaru for you!
Verified CustomerThanks, Becky
We are glad you are happy with our service on your Nissan Cube! Yes, we wish we were able to have a driver on staff, but unfortunatley and we try to keep our prices as reasonable as we can.
Thank You!
Verified CustomerThank you Asia, you are very kind! Thank you for lunch, it was a great treat! We do out best to help our customers, sometime it not easy/complicated what we do, but we always try our best! Thank YOU!
Verified CustomerThanks Lars! We appreicate you and your family being a customers since 2015!
Thank You!
Verified CustomerThanks Brian,
Glad to make things easy for you! Thanks for being a long time customer! We will do our best to continue to make your automotive service easy for many years!
Thanks!