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Genesis Of Augusta

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(22 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
2
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

Contact
(706) 868-1200
No Business Hours Provided

Business Hours

* No Time Zone Provided
3233 Washington Road Augusta, GA 30907
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(22 Reviews)

AM
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Andrew M.
Grovetown, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2022
verified customerVerified Customer
9
Category: Sales
Another satisfying experience!
I am a repeat customer but I am always impressed with the staff and their courteous approach to the sales experience. Any questions I had were quickly answered or were researched until an answer was found. I felt like my concerns were their priority and I felt well accommodated.
TODD T., GM from Genesis Of Augusta responded on 02/22/2022 05:29 AM

We appreciate your loyalty and kind words, enjoy your new GV80 !


JB
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John B.
Evans, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
verified customerVerified Customer
10
Category: Sales
Great staff!
Kimberly Varner, Chad and Doug are all fantastic! Easy going and very friendly! I appreciated Kim calling to inform us the vehicle we wanted was in!!!
TODD T., GM from Genesis Of Augusta responded on 12/14/2021 07:34 AM

Kim and the sales team appreciate your kind words and 5 star review, Enjoy your new GV80 !


LW
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Lorenzo W.
Blythewood, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customerVerified Customer
9
Category: Sales
Friendly
Fist time at dealership. Our experience was great. The salesman was friendly and willing to work hard to make sure we were taken care of.. Loving our new GV70.
TODD T., GM from Genesis Of Augusta responded on 09/09/2021 05:33 AM

We appreciate your purchase and 5 star review, enjoy your new GV70 !


SF
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Spencer F.
Augusta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
verified customerVerified Customer
10
Category: Sales
Great experience
Great experience with Doug. The process and everything went smoothly. Very happy with them.
TODD T., GM from Genesis Of Augusta responded on 08/19/2021 06:12 AM

We appreciate your business and 5 star review. Enjoy your new G70 !


FP
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Ferrell P.
Augusta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
verified customerVerified Customer
10
Category: Sales
Great customer service.
Everything was excellent, the service, the deal and most of all the vehicles.
TODD T., GM from Genesis Of Augusta responded on 08/19/2021 06:13 AM

Thank you for the 5 star review and your purchase . Enjoy your new GV80 !


LM
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Liv M.
Grovetown, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/09/2021
verified customerVerified Customer
7
Category: Sales
Overall good
It was an overall good experience.
TODD T., GM from Genesis Of Augusta responded on 08/10/2021 07:05 AM

Thank you for your positive survey. Enjoy your new GV70 !


TE
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Thomas E.
Augusta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
verified customerVerified Customer
Category: Sales
Mostly satisfied
I was in the market to purchase a 2021 Genesis G80, 3.5T, Uynni, prestige package, White exterior with Beige interior since it was on the market but was unable to do so due to the pandemic and chip shortages. I decided to look for an SUV as an alternative. I provided my salesman my vehicles specifications and within a few days it was located and available for me to purchase.
Recommended
TODD T., GM from Genesis Of Augusta responded on 08/02/2021 07:22 AM

We appreciate the 5 star review and your business ! Enjoy your GV80 !


MA
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Michael A.
Grovetown, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
verified customerVerified Customer
Category: Sales
Top notch customer service!!
Great experience and very personable staff. Doug was a pleasure to work with
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2021
Category: Sales
Excellent
Great experience and very personable staff. Doug was a pleasure to work with
Recommended
TODD T., GM from Genesis Of Augusta responded on 06/16/2021 05:56 AM

Thank you for the 4 star survey, we appreciate your business ! Enjoy your new G70 !


TG
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Tyrone G.
Hephzibah, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2021
verified customerVerified Customer
Category: Sales
Great customer service!
I think that the customer service was excellent
Recommended
TODD T., GM from Genesis Of Augusta responded on 02/22/2021 07:43 AM

Thank you for the 5 star review ! Enjoy your new G70 !


NJ
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Nannie J.
Aiken, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
verified customerVerified Customer
Category: Sales
Great Experience
Nice experience
Recommended
TODD T., GM from Genesis Of Augusta responded on 02/22/2021 07:44 AM

We appreciate your 5 star review ! Enjoy your new GV80 !


JF
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Josephine F.
North Augusta, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
verified customerVerified Customer
Category: Sales
Awesome
Excellent service
Recommended
TODD T., GM from Genesis Of Augusta responded on 02/22/2021 07:45 AM

We appreciate your 5 star review ! Enjoy your new G70 !


RA
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Robert A.
Saluda, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021
verified customerVerified Customer
Category: Sales
Best there is.
OUTSTANDING People and service
Recommended
TODD T., GM from Genesis Of Augusta responded on 02/22/2021 07:47 AM

We appreciate your kind words and 5 star review ! Enjoy your new G80 !


KU
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Kimberly U.
Aiken, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2020
verified customerVerified Customer
Category: Sales
Doug rocks!
Great, experience buying our new genesis, highly recommended Doug!
Recommended

BW
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Bailey W.
Thomson, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
verified customerVerified Customer
Category: Sales
Customer Service
In an earlier review, my response may have reflected negatively on the Genesis of Augusta sales staff, which was never my intention. The salesperson and sales manager were extremely helpful and readily available to provide careful attention to our needs and to orient my wife and I after our recent purchase of the 2021 Genesis GV80.

Five stars to the sales staff.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2020
Category: Sales
Customer Service
Staff was helpful in familiarizing me with the features of the car.
Recommended
TODD T., GM from Genesis Of Augusta responded on 12/29/2020 07:47 AM

We appreciate your business ! Enjoy your new GV80 ! 


DW
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Derrick W.
Hephzibah, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
verified customerVerified Customer
Category: Sales
Great!!!!!!
I was completely and thoroughly impressed.
Recommended

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