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Genesis Of Bel Air

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(11 Reviews)
67
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
67
Net Promoter Score ®

Business Details

Categories
Contact
(410) 879-1133
No Business Hours Provided

Business Hours

* No Time Zone Provided
1506 Bel Air Road Bel Air, MD 21014
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(11 Reviews)

AD
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andrew d.
Norwalk, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
10
Category: Service
Best experience buying a new car
My wife and I drove 90 minutes, because this dealer had the car we wanted on the lot. Eric was our sales person, and couldn't have been more pleasant to work with. Professional, Honest, and knowledgeable about the GV80. May be the nicest showroom I've ever been in too. Danyelle in Finance, was easy to work with and I was impressed by the desk top computer that you use to sign all docs. In all, the best new car buying experience that we have ever had.

BJ
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Bee J.
Washington, DC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/23/2024
4
Category: Service
What is really going on ?
I must admit my spidey senses are raised when I cannot see nor access any recent customer reviews. The most recent review I found on this platform was from 2022. What is really going on ?
I have some serious doubts about this Dealer.

CR
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Corey R.
Parkville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
10
Category: Service
Great customer service!
I started my deal online with the "mydeal" option on the Genesis website. I checked the inventory to make sure the G70 I wanted was still there and set up an appointment for Saturday morning. When I arrived, I was greeted by C.D Whitley, who was great throughout the entire process. He pulled up my paperwork from the web and pulled the G70 out for me to test drive. Great experience and a great person to work with.

Thank you C.D.

CC
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Cecil C.
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2021
Star award
Rode for an hour and a half to this dealership and was pleasantly surprised with the customer service , both professional and personal. Sales person CD Whitley was knowledgeable, personable, and professional. Had a great experience n outcome.
Recommended
JOHN E K., Service Manager from Genesis Of Bel Air responded on 08/10/2021 08:55 AM

Thank you for taking the time to write your review. We here at Genesis of BelAir appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.

John Kendall
Service Manager


Verified Customer
Edgewood, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
verified customerVerified Customer
Category: Service
Thanks
Thank you Leon and Ms. Elizabeth for always looking out for me
Recommended
JOHN E K., Service Manager from Genesis Of Bel Air responded on 05/28/2021 04:04 AM

Thank you for taking the time to write your review. We here at Genesis of BelAir appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.

John Kendall
Service Manager


Verified Customer
Havre De Grace, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
verified customerVerified Customer
Category: Service
Jones Junction Hyundai - Exceptional Service
From a valued customer
Recommended
JOHN E K., Service Manager from Genesis Of Bel Air responded on 03/16/2021 12:38 PM

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.

John Kendall
Service Manager

 


TH
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Tarron H.
Edgewood, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
verified customerVerified Customer
Category: Service
Proud Genesis Owner
These people should be proud of the work they do, I love and appreciate all of them ? Thank You. Speedy, efficient and Polite.
Recommended
JOHN E K., Service Manager from Genesis Of Bel Air responded on 12/17/2020 07:43 AM

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020
verified customerVerified Customer
Category: Service
Exceptional
Service
Recommended
JOHN E K., Service Manager from Genesis Of Bel Air responded on 06/27/2020 04:52 AM

Thank you for taking the time to write your review. We here at Genesis of BelAir appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
verified customerVerified Customer
Category: Service
Exceptional
Kudos
Recommended
JOHN E K., Service Manager from Genesis Of Bel Air responded on 06/08/2020 05:38 AM

Thank you  for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones BelAir Hyundai for all of your car care needs.


CW
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Cynthia W.
Kingsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
verified customerVerified Customer
Category: Service
Professional
Very friendly and helpful
Recommended
JOHN E K., Service Manager from Genesis Of Bel Air responded on 12/18/2019 03:51 AM

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Genesis of BelAir for all of your car care needs.



Jay Kendall
Service Manager


Verified Customer
Belcamp, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
verified customerVerified Customer
Category: Service
Good recall service Visit
A+ service
Recommended
JOHN E K., Service Manager from Genesis Of Bel Air responded on 12/18/2019 03:52 AM

Thank you for taking the time to write your review. We here at Jones appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Genesis of BelAir for all of your car care needs.



Jay Kendall
Service Manager


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