Fitzgerald Genesis of Clearwater set the bar across the board for a perfect customer experience.
From the moment I reached out with a brief inquiry, Mark, Martin and Ken was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process.
It could not have been more pleased and this made the process extremely pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
TB
Tonya B.
Tampa, FL
05/06/2022
10
Category: Sales
Best experience ever!!???
Fitzgerald Genesis of Clearwater set the bar across the board for a perfect customer experience.
From the moment I reached out with a brief inquiry, Mark, Martin and Ken was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process.
It could not have been more pleased and this made the process extremely pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
We found a vehicle we wanted. Stopped in and they were able to order it since they had little to no inventory. It came faster than expected and we are very happy with the choice of dealer and vehicle. Thanks Leandra Barnard for making it happen.
Roy L C. from Genesis Of Clearwater responded on 02/09/2022 01:45 PM
Thank you very much for your business and feedback, we appreciate it!
I had a great experience and my sales person was very professional and responsive to all my questions. She make my Genesis purchase exceptional
I very glad I chose Genesis for my next vehicle. From start to finish my experience was great. My sales person Ms Tsillas was exceptional, she differently set the tone for my purchase.
Marie Tsillas is the heat! This has been the best car dealership experience I ever had. Straight forward and honest. Friendly and open. Made me feel comfortable from beginning to end. I wasn't going to trade my car in but the trust that was established made the deal work. Great job, Marie!
When purchasing a luxury car the experience should feel like luxury. A Hyundai dealer isn’t a luxury experience and being given a car with defects along with more miles than states on the paperwork is unacceptable. There is no way I would go genesis again, especially after being an owner of multiple European brands. Paying more for European most certainly is worth it.
Dealership/Sales person made the experience very easy and quick. Sales person was very nice and not pushy like some other sales guys from different dealerships. They were very understanding of my needs and expectations. Would definitely return to purchase another vehicle from them in the future.
I felt the sales team of Jacob and Leandra were excellent. Very professional and knowledgeable about the GV80 and I am looking at the G90 to possibly purchase in the near future thru them. As far as the dealership my first experience with service was not AAA but after Jacob called them they followed up promptly. Overall that's where Im getting my new G90.
This vehicle has a lot of electronics on it. I obviously am lacking by not having read the larger manual yet. I will! I had to put on the brakes one time and the seat beat grabbed me. I wasn't prepared for that but it surely gave me a thought of how safe the car is. People don't know what this car is. Feels great to drive this.
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From the moment I reached out with a brief inquiry, Mark, Martin and Ken was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process.
It could not have been more pleased and this made the process extremely pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!