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Genesis Of Cocoa

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(13 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

Contact
(321) 631-2444
No Business Hours Provided

Business Hours

* No Time Zone Provided
1825 State Road 520 Cocoa, FL 32926
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(13 Reviews)

LC
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Lisa C.
Sarasota, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customerVerified Customer
10
Category: Sales
Genesis G70
I would highly recommend this dealership to anyone looking for a new Hyundai. Their customer service was second to none!
BARBARA J C. from Genesis Of Cocoa responded on 12/08/2021 06:51 AM

Hello, Lisa,
  As a family-owned and operated dealership, we want to welcome you to the Cocoa Hyundai family. Tony is a valued employee of our sales team and I am happy to hear that we provided you with an excellent sales experience. Again, thank you, for the five-star rating and if you have any questions regarding your new 2022 Genesis GV 70, please do not hesitate to call or stop by. 

Barbara Cherry
Customer Relations
(321)631-2444


JM
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James M.
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
verified customerVerified Customer
10
Category: Sales
Friendly, efficient staff
Chuck, Craig and both finance representatives at Genesis of Cocoa were very friendly, accommodating, and efficient in all dealings with test driving and leasing of our new 2022 Genesis GV70. Afterwards, they contacted us multiple times to see if we were happy with our new car and if there was they could do help us.
BARBARA J C. from Genesis Of Cocoa responded on 11/26/2021 02:46 PM

Thank you, James, for choosing Cocoa Hyundai to purchase your new 2022 Genesis GV 70 and for taking the time to complete our review on this busy holiday. Chuck is one of our senior sales consultants and has been with our dealership for many years and knows the Genesis product very well. Again, thank you, for your business and if you have any questions regarding your vehicle, do not hesitate to call or stop by! Just wanted to let you know, my daughter just bought the GV 70 a couple of months ago.

Have A Nice Weekend!
Barbara Cherry
Customer Relations
(321)631-2444


AB
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Anthony B.
FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
verified customerVerified Customer
10
Category: Sales
Gv70
I would recommend Tony to anyone looking for a new genesis. He is very knowledgeable and insightful. Thanks Tony.
BARBARA J C. from Genesis Of Cocoa responded on 11/25/2021 01:59 PM

Thank you, Anthony, for being part of the Cocoa Hyundai and for the five star rating of our sales department. As a family owned business, customer feedback is very important and I am pleased to hear that our sales team provided you with a pleasant sales experience. Again, thank you, for purchasing your new 2022 Genesis GV 70 from our dealership  and we look forward to seeing you for your first maintenance visit in our five-star service department. 

Have A Nice Weekend!
Barbara Cherry
Customer Relations
(321)631-2444


LT
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Lynn T.
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
10
Category: Sales
Super experience all around
Absolutely LOVE my new GV80. Cocoa Genesis staff were super!
BARBARA J C. from Genesis Of Cocoa responded on 10/20/2021 09:45 AM

Hello, Lynn,
  Welcome to the Cocoa Hyundai family! Chuck is one of our Senior Sales Consultants and I am pleased to hear that he provided you with a pleasant sales experience. Again, thank you, for the opportunity to have earned your business and we look forward to seeing you for your first maintenance visit in our five-star service department. 

Barbara Cherry
Customer Relations
(321)631-2444





MB
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Michelle B.
Saint Cloud, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/03/2021
verified customerVerified Customer
Category: Sales
Great Car
I am extremely happy with the cars appearance and drive. Back seat is a little small but I will take it for the sporty look. Final numbers game was unfavorable with the dealership.
Recommended
BARBARA J C. from Genesis Of Cocoa responded on 04/07/2021 10:32 AM

Thank you, Michelle, for taking the time to provide us with your feedback of your recent purchase of your 2021 Genesis G70. Customer feedback is very important to Cocoa Hyundai and I apologize that we did not deliver the five-star experience we strive to give each and every customer. Again, thank you, for your business and I will be sure to pass along your concerns to our management team.

Barbara Cherry
Customer Relations
(321)631-2444


KL
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Kenneth L.
Vero Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
verified customerVerified Customer
Category: Sales
Customer oriented
No pressure, willing to work with customer.
Recommended

AS
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Angelo S.
Cocoa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
verified customerVerified Customer
Category: Sales
My new ?
Excellent sales guy. Car is very comfortable still learning what all the buttons are.
Recommended

RC
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Richard C.
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
verified customerVerified Customer
Category: Sales
Good all around experience.
Pleasant sales experience.
Recommended

DE
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Daniel E.
Remsen, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
verified customerVerified Customer
Category: Sales
No high pressure good selection of cars
They were easy to work with. No high pressure.
Recommended

DY
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Donna Y.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
verified customerVerified Customer
Category: Sales
My New 2020 G80
It was an easy and simple process with everything at the Cocoa Genesis dealership to purchase the 2020 G80. The sales person was easy to deal with during the complete purchase process.
Recommended

RO
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Raymond O.
Cocoa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2019
verified customerVerified Customer
Category: Sales
Professional, reliable, and genuine
Great car buying experience with Josh, lifelong customer here
Recommended

RW
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Richard W.
Satellite Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019
verified customerVerified Customer
Category: Sales
G70 is a nice car
Good experience! Honest and no nonsense, laid back operation. We have enjoyed all those staff we have come in contact with thus far.
Recommended

CK
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Cortney K.
Titusville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
verified customerVerified Customer
Category: Sales
Great buying experience
Josh was great
Not Recommended

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