Business Solutions
English Español
SureCritic / Auto Repair / Genesis Of East Louisville
business image

Genesis Of East Louisville

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(8 Reviews)
63
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
78%
4 stars
14%
3 stars
3%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
63
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(502) 894-3400
No Business Hours Provided

Business Hours

* No Time Zone Provided
8107 Shelbyville Road Louisville, KY 40222
Get Directions
Sales Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(8 Reviews)
Write a Review
Recent Reviews
LB
gravatar
Latanya B.
Campbellsville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2024
10
Category: Sales
AWESOME!!
Awesome from the inquiry to the purchase. Carlos Cifuentes is a A+ sales man. He over extends confidence in your decision making and in OXMOOR Hyundai.
JM
gravatar
John M.
Louisville, KY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/08/2022
0
Category: Sales
Very long wait for routine service
Called July 8 to get my 2019 Geneis G90 15,000 mile serviced. The earliest appointment for a routine service that I could get was July 28th. Genesis is supposed to be their premier product. I called across the river and got an appointment at the other Hyundai dealer for July 13th which is over two weeks sooner. Their idea of luxury car service a far different than what I experienced at Lexus.
SD
gravatar
Sara D.
Taylorsville, KY
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customerVerified Customer
10
Category: Sales
Great Service
Tae was my salesperson and he was great to work with. Katie was also very helpful. I LOVE my Genesis.
JH
gravatar
James H.
Louisville, KY
2021 Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
verified customerVerified Customer
Category: Sales
New car purchase
The purchase of a luxury vehicle should be the same as the car. You expect to be treated with class and I was treated like a valued customer.
Recommended
FM
gravatar
Fred M.
Taylorsville, KY
2019 Genesis G80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/03/2020
verified customerVerified Customer
Category: Sales
Always friendly and clean. I have been coming there for5+ years.
Likedmy salesman he has not sold many Genesis’s.
I had an Azera previously and a Sonnota before that.
Recommended
DW
gravatar
Darryl W.
Floyds Knobs, IN
2020 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2019
verified customerVerified Customer
Category: Sales
Dealership was clean and no pressure to "Buy today' was applied. We felt very comfortable in the buying experience...
Our salesman, Nate Swift, made the difference for us...
Recommended
MA
gravatar
Michael A.
Prospect, KY
2019 Genesis G70
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/12/2019
verified customerVerified Customer
Category: Sales
Not a luxury buying experience for a luxury car
Great car. So so buying experience.
Not Recommended
JR
gravatar
John R.
Louisville, KY
2019 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
verified customerVerified Customer
Category: Sales
Ask what you need
Great
Recommended
Displaying all 8 Review
Businesses Near You
American Brake Centers
100
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(147 Reviews)
Danny's Tires & Car Care
86
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(197 Reviews)
Ploof's Showtime Auto Repair
89
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(72 Reviews)
Pro-Tech Auto Repair & Diagnostic Center
89
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(62 Reviews)
K And S Automotive Inc
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(46 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.