business image

Genesis Of Evansville

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(32 Reviews)
58
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores
5.0
ReScore Average
58
Net Promoter Score ®

Business Details

Contact
(812) 473-4400
No Business Hours Provided

Business Hours

* No Time Zone Provided
4400 E. Division Street Evansville, IN 47715
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(32 Reviews)

DV
gravatar
Dan V.
Evansville, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2022
1
Category: Sales
Stopped service
Dealership closed overnight.
No place to get servive unless driving 95 miles.

WS
gravatar
Wendy S.
Evansville, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2022
0
Category: Sales
Speechless
I have a 2021 genesis I bought from genesis Evansville. I called to schedule oil change and was told they no longer service genesis. The closest genesis service is two hours away. I bought this vehicle for the ease
Of maintenance service and the perks of the valet service. I was left speechless at what they told me I could do. They told me I could bring it to the Hyundai dealership, they would tow it the 92 miles to get the oil changed, and then tow it the 92 miles back. And I could rent a car, and they will reimburse up to $50 a day. That is the absolute Most ridiculous thing I’ve ever heard. They will tow it nearly 200 miles every time I need an oil change? Seriously?!

KW
gravatar
Kala W.
Clarksville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
verified customerVerified Customer
10
Category: Sales
Great experience
Great service very responsive and easy to work the deal virtually!!
AMISH A P. from Genesis Of Evansville responded on 08/27/2021 07:00 AM

Thank you for your business Kala,  We really appreciate your business and hope you are loving your new Genesis!


CM
gravatar
Christopher M.
Evansville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
verified customerVerified Customer
Category: Sales
Excellent salesmanship
We bought a 2022 Genesis GV70 and the experience was exceptional! Kevin was our salesman and he done an outstanding job! Would highly recommend him as a salesman!
Recommended
AMISH A P. from Genesis Of Evansville responded on 07/30/2021 08:29 AM

Chris,  we really appreciate your business!


TB
gravatar
Tanya B.
Madisonville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
verified customerVerified Customer
Category: Sales
The entire staff at Genesis of Evansville were very professional and knoweledgable about the vehicle. I was very impressed with my salesman.
This was the first time I visited Genesis of Evansville, and I would (and already have)recommend this dealership to all my friends and colleagues.
Recommended
AMISH A P. from Genesis Of Evansville responded on 05/05/2021 08:20 AM

Thank you for your business!


CB
gravatar
Curtis B.
Newburgh, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
verified customerVerified Customer
Category: Sales
2021 G70
I would recommend this place for anyone looking for a vehicle.
Recommended
AMISH A P. from Genesis Of Evansville responded on 04/03/2021 06:51 AM

Thank you for your business Curtis!


MC
gravatar
Maria C.
Herrin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
verified customerVerified Customer
Category: Sales
Kept me in the loop
John Ellen kept in touch for several months from the time I inquired online to getting the GV80 ordered and delivered stateside.
Recommended
AMISH A P. from Genesis Of Evansville responded on 03/16/2021 11:51 AM

Thank you Maria,  We really appreciate your business!


CB
gravatar
Courtney B.
Evansville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2021
verified customerVerified Customer
Category: Sales
Satisfied GENESIS Owner (Evansville)
I spent a few years debating about what car I wanted to purchase and I knew that once I saw the GENESIS lineup, I had to have one. The Evansville location had a full lineup including the G90, G80, & G70 . One of the 3 will for sure fit your individual need if you are looking for a luxury vehicle. Not only did I get the car that I wanted but I got it for the price that I wanted. Now I can move forward in peace knowing that I made a decision that I'm happy with rather than living in regret!

Thanks Hyundai of Evansville for making this a GREAT experience for me!!!
Recommended
AMISH A P. from Genesis Of Evansville responded on 02/02/2021 07:17 AM

Courtney we really appreciate your business, and we are so glad you are happy with your new Genesis!  Thank you again from Genesis of Evansville!


DK
gravatar
Daniel K.
Monsey, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
verified customerVerified Customer
Category: Sales
Leased a Genesis G90 2021 from Genesis of Evensville
The experience with Travis Hurt at Genesis of Evensville was attentive to every need and was always available to answer my questions.
Everything went seamless and am extremely happy with my 2021 G90
thank you
Recommended
AMISH A P. from Genesis Of Evansville responded on 01/19/2021 08:17 AM

Thank you Daniel, We really appreciate your trust in buying a Vehicle from so far away from Genesis of Evansville,  We really appreciate your business, and hopefully we can sell you another Genesis in the future.

Thanks


B
gravatar
B.
Evansville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021
verified customerVerified Customer
Category: Sales
Excellent customer service
Very professional and thorough with information about car features.
Recommended
AMISH A P. from Genesis Of Evansville responded on 01/08/2021 12:58 PM

Thank you for your repeat business, We really appreciate your loyalty!


JF
gravatar
Johnetta F.
Henderson, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
verified customerVerified Customer
Category: Sales
Friendly people
Very friendly workers.
Recommended
AMISH A P. from Genesis Of Evansville responded on 01/02/2021 05:15 PM

Thank you for your business Johnetta, We really appreciate you shopping with Genesis of Evansville


RA
gravatar
Robert A.
Clarksville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
verified customerVerified Customer
Category: Sales
Just an overall fine dealership
All I can say is everyone and everything were completely satisfactory.
Recommended
AMISH A P. from Genesis Of Evansville responded on 10/06/2020 07:53 AM

Thank you for your business Mr. Alexander, we really appreciate your business

AMISH A P. from Genesis Of Evansville responded on 10/06/2020 07:54 AM

Thank you for your business Mr. Alexander,  We really appreciate your business!


DG
gravatar
Don G.
Carmi, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2020
verified customerVerified Customer
Category: Sales
Easy purchase. John gets it done fast and efficiently.
I am a businessman with little time. I can call John, make the deal over the phone, then complete the deal and not waste an entire day. This is great for me as I have purchased 3 vehicles from here.
Recommended
AMISH A P. from Genesis Of Evansville responded on 10/06/2020 07:53 AM

Thank you for your business


RT
gravatar
Richard T.
Murphysboro, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020
verified customerVerified Customer
Category: Sales
Great Dealer Experience
I was making this purchase primarily remote and Carlos at Genesis of Evansville was excellent. He was extremely responsive, up front, and transparent on pricing. I didn't feel there were any gimmicks and I never felt inappropriately pressured to make a purchase or acquiesce to an offer during negotiation. All staff were friendly, the process was easy, and I was able to get most of the "busy work" done ahead of time to avoid hours of sitting at the dealer. Considering the 4+ hour round trip for me to get there, this was greatly appreciated. This is my second Genesis and Genesis of Evansville will be the first place I look when it's time for my third.
Recommended

WW
gravatar
Wade W.
Evansville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
verified customerVerified Customer
Category: Sales
Awesome Service
John Allen is an amazing vehicle sales associate and I will always keep coming back to Evansville Genesis! 5 star service and experience!
Recommended

Displaying Review 1 - 15 of 32 in total
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1 Review)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(121 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,573 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(116 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(182 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.