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Genesis Of Hickory

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(16 Reviews)
82
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
82
Net Promoter Score ®

Business Details

Contact
(828) 449-1122
No Business Hours Provided

Business Hours

* No Time Zone Provided
1234 South Center St. Hickory, NC 28602
Sales Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(16 Reviews)

MS
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Mike S.
Canton, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/09/2023
0
Category: Sales
Follow up
We bought a GV70 from this dealer. The first time we tried to wash it we noticed a scratch on the hood. We reached out to our salesperson and asked if they could send us a small can of touch up paint. We were told they could not do anything for us since we had the vehicle for 2 months. We would of paid for the touch up paint but they blew us off. They have never checked to see how we like our Genesis.

CB
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Chad B.
Lenoir, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
verified customerVerified Customer
10
Category: Sales
Paramount Genesis Experience Great
Paramount Genesis Experience was Great. I love my new 2022 GV80. Sales, financial, and maintenance team were fantastic and very professional! Thank you!

AR
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Andrea R.
Morganton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
verified customerVerified Customer
10
Category: Sales
Great experience
I love my new car!

TM
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Terry M.
Newland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
verified customerVerified Customer
10
Category: Sales
Satisfied return customer
Matt Church has been our sales rep through 4 different vehicle purchases. He understood our needs and met them with perfection. Total professional. Service department is fantastic. They applied a ceramic paint seal that came out fantastic on our new 2021 Genesis GV80. Looks great !! Thanks to the Paramount Team.

SD
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Susan D.
Denver, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
Category: Sales
Great purchase experience!
We’re on our fourth Genesis and all we’re purchased from Matt Church at Paramount Hyundai in Hickory, NC. We love the Genesis brand for luxury and value, and Matt always makes the experience fun. If you’re shopping for a Genesis (or Hyundai) give Matt a call. You’ll be happy you did.

CB
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Christopher B.
Lexington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
verified customerVerified Customer
Category: Sales
Best experience buying a car!
Paramount Genesis of Hickory provided the best customer service. The staff was very kind, honest, and fast with paperwork. I could not ask for a better experience.
Recommended

JM
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Jerry M.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
verified customerVerified Customer
Category: Sales
Great, quick car buying experience
Everyone was professional. Experience was great and highly recommend dealing with Katelyn Hamm.
Recommended

EF
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Erin F.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
verified customerVerified Customer
Category: Sales
Extremely Happy
Genesis of Hickory was incredible to work with and I am extremely pleased with my new ride.
Recommended

LB
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Lesa B.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
verified customerVerified Customer
Category: Sales
Excellent service!
I always rely on Paramount Hyundai Genesis of Hickory to provide exceptional service and professionalism, which they always do. My salesman was Ryan Briggs and he was courteous and had extensive knowledge of the new Genesis GV80 that I purchased. I have been purchasing from Paramount and Ryan for years! And will continue to do so! This SUV is amazing in every way! Thank you Ryan for all your help!
Recommended

DH
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Della H.
Hickory, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/24/2021
verified customerVerified Customer
Category: Sales

CB
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Chad B.
Lenoir, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
verified customerVerified Customer
Category: Sales
We love Paramount Genesis
We love Paramount Genesis! The Sales Team, Service Team , and Finance Team are very professional and do a fantastic job! Thank you!
Recommended

AC
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Alyssa C.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
verified customerVerified Customer
Category: Sales
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Recommended

JR
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Janice R.
Valdese, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2019
verified customerVerified Customer
Category: Sales
The friendliness
We give it two thumbs up in all areas
Recommended

MD
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Michael D.
Denver, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
verified customerVerified Customer
Category: Sales
Knowledgeable sales staff and great service
We just leased our third Genesis and once again, it went off without a hitch. The sales and service staff do their jobs in a friendly and professional fashion. Why go any place else?
Recommended

JB
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Jack B.
Cullowhee, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
verified customerVerified Customer
Category: Sales
Customer service
Good overall customer service & competitive pricing !!!
Recommended

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