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Genesis Of Ithaca

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(10 Reviews)
57
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Score Details

5 stars
82%
4 stars
11%
3 stars
5%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
57
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(607) 273-8585
No Business Hours Provided

Business Hours

* No Time Zone Provided
320 Elmira Road Ithaca, NY 14850
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Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(10 Reviews)
Write a Review
Recent Reviews
AK
gravatar
Alan K.
Binghamton, NY
2022 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
verified customerVerified Customer
8
Category: Sales
Very good
Very good sales person. Timely and friendly
CORY M O. from Genesis Of Ithaca responded on 02/10/2022 02:50 PM

Hi Alan,

Thank you for taking the time to complete this survey for us! It looks like the missed the mark somewhere though given your scores. I'd love to do whatever it takes for you to feel like you can confidently recommend us to a friend or family! Is there a day and time I can contact you to go over this?

Thank you,

Cory Olivares
General Sales Manager
Genesis of Ithaca 

JB
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Joseph B.
Vestal, NY
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
verified customerVerified Customer
10
Category: Sales
Sales review
Alex Hancharik made what is usually a tedious and uncomfortable process into
a relatively pleasant experience. It's nice to speak with a salesperson with a
pleasant personality and indepth knowledge of the product he is trying to sell.
RP
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Robert P.
Manlius, NY
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2021
verified customerVerified Customer
10
Category: Sales
Great Sales Experience
I am so happy that we decided to work with Genesis of Ithaca. From start to finish they did everything they could to make sure that we were happy customers. Our sales person Chris was honest and went above and beyond to make sure that I got the vehicle I wanted.
NS
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Nicholas S.
Cicero, NY
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
verified customerVerified Customer
Category: Sales
Great service and knowledgeable staff
Alex was great and provided great service and answered any and all questions. He seemed to be looking out for me during the process offering helpful advice on many aspects of the purchasing process. I would definitely recommend Genesis of Ithaca to any and all, and specifically Alex to anyone looking to purchase a Genesis
Recommended
NK
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Nancy K.
Elmira, NY
2020 Genesis G70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/10/2020
verified customerVerified Customer
Category: Sales
Great service
Great car.
Recommended
FD
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Francine D.
Cazenovia, NY
2020 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
verified customerVerified Customer
Category: Sales
Very Helpful and Patient.
Brian was excellent. He went above and beyond to make us happy. We will definitely do business with them again.
Recommended
SW
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Shelley W.
Utica, NY
2020 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2020
verified customerVerified Customer
Category: Sales
Friendly sales people
The sales staff was very helpful to get me the car I was looking for and no pressure
Recommended
JK
gravatar
John K.
Ilion, NY
2019 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2019
verified customerVerified Customer
Category: Sales
Last car.
Thanks to Brian T we have a new car. If it wasn't for his dedication and persistence i don't think we would have our G80 Sport.
Recommended
CT
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Carlos T.
Rochester, NY
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
verified customerVerified Customer
Category: Sales
Great
Great people
Recommended
SP
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Saejoun P.
Vestal, NY
2019 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
verified customerVerified Customer
Category: Sales
People honest
Good
Recommended
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