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Genesis Of Meriden

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(31 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

Contact
(203) 235-1669
No Business Hours Provided

Business Hours

* No Time Zone Provided
318 South Broad Street Meriden, CT 06450
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(31 Reviews)

DS
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David S.
East Hampton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2022
10
Category: Sales
Excellent experience
The sales and support staff tried hard to please me during my Genesis purchase. They were professional, knowledgeable devoted to making my entry into Genesis land a pleasant experience.
Thank you

AS
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Abdulfotikh S.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customerVerified Customer
10
Category: Sales
Good service
they are very friendly staff and helpful I love my new car.

TS
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Tennille S.
East Haven, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
verified customerVerified Customer
10
Category: Sales
Exceptional customer service delivery!
The entire team that I had the pleasure of meeting at Hyundai/ Genesis of Meriden delivered the best customer service in all of my years of leasing and purchasing vehicles. Matt was extremely patient, professional and knowledgeable during my purchase of the Genesis GV80. Justin was also an absolute pleasure to work with also!

PR
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Perfecto R.
Simsbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customerVerified Customer
10
Category: Sales
Outstanding service, thank you for great experience! Love my GV80
Outstanding Service! Had a great experience best of all love my GV80!

RB
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Robert B.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
verified customerVerified Customer
10
Category: Sales
Great experience buying a new Genesis SUV
From the moment we stepped inside the showroom the experience was first class. We were impressed by our salesperson Odell’s knowledge of the Genesis GV70 and GV80. He answered every question without hesitation. Odell made us feel like we were the only people in the showroom.

PJ
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Paul J.
Norwich, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/11/2021
verified customerVerified Customer
8
Category: Sales
Great car, professional sales personnel
The staff, were professional and welcoming. My sales person, Frank was very knowledgeable and pleasant to work with. Unfortunately, the dealership set up doesn't befit a luxury car as there is no separating the Genesis line from the Hyundai line and "Genesis" isn't very visible when driving by. Genesis shoppers are also looking at other luxury cars and therefore expect a "luxury" shopping experience.

RM
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Ralph M.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2021
verified customerVerified Customer
10
Category: Sales
Great experience
Previous Genesis leased from Genesis of Milford. They were virtually unresponsive when I returned to lease a new Genesis. Genesis of Meriden gave me full attention and treated me like a returning customer rather than a new one. Genesis of Milford’s loss is Genesis of Meriden’s gain!

DS
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Donald S.
Cheshire, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2021
verified customerVerified Customer
10
Category: Sales
Genesis of Meriden
Great experience.

KE
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Keirsten E.
Higganum, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2021
verified customerVerified Customer
10
Category: Sales
Great experience at Meriden Genesis
Odell was an excellent sales person to work with. The entire staff at the dealership was helpful and attentive. We had a great experience from the start. Odell was very knowledgeable and professional. If there was any answer he didn't have - which were very few - he was quick to remedy the situation. The entire staff were never pushy, and everyone worked well together to get us to the finish line of purchasing the car we wanted. Great group to deal with so far.

LT
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Linda T.
Watertown, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
verified customerVerified Customer
Category: Sales
Very friendly staff; willing to go out of their way.
Accommodating staff in all departments; not pushy. Knowledgeable about product.
Recommended

JS
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Judith S.
Avon, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2021
verified customerVerified Customer
Category: Sales
Lack of dealership elegance
The dealership shows very little pride in the Genesis as far as the actual building is concerned. The car is extremely elegant and there’s one sign way in the corner saying Genesis. The furniture etc. does not look elegant and therefore you don’t expect Elegance
As you should with such an expensive car
Recommended

LS
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Lisa S.
Wolcott, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2021
verified customerVerified Customer
Category: Sales
Javier is the best!
Javier treated us with kindness and respect right from the door to delivery of my car! Would highly recommend Javier to do business with.
Recommended

CC
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Christopher C.
Coventry, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
verified customerVerified Customer
Category: Sales
Clean dealership, great expertise, and A+ service
My Salesman, Matt was excellent! Top-notch - Very courteous, professional, and knowledgeable about the product line! The Sales Manager, Sterlynn was great to deal with as well. He worked hard to earn my business, was super polite, and had a great understanding of the industry. I highly recommend this dealership based on this personal experience!
Recommended

LP
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Lan P.
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
verified customerVerified Customer
Category: Sales
Good
Helpful @ friendly
Recommended

RH
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Robert H.
Tolland, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
verified customerVerified Customer
Category: Sales
Nice Experience
Helpful people and good experience
Recommended

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