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SureCritic / Auto Repair / Genesis Of Sacramento
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Genesis Of Sacramento

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(7 Reviews)
100
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Score Details

5 stars
73%
4 stars
20%
3 stars
<1%
2 stars
<1%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(916) 427-1234
No Business Hours Provided

Business Hours

* No Time Zone Provided
6250 Florin Road Sacramento, CA 95823
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Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(7 Reviews)
Write a Review
Recent Reviews
RC
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Roderic C.
Reno, NV
2021 Genesis Gv80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/19/2021
verified customerVerified Customer
10
Category: Sales
Genesis purchase experience at Hyundai of Sacramento
The general manager and finance manager were both knowledgeable and helpful. The process was straightforward and transparent; none of the usual California dealer games. This was most appreciated. The sales staff delivering the car had almost no knowledge of the Genesis features and complicated infotainment system. Some training required. But, that is what the owner's manual is for.
SHEILA R R., Customer Relations Manager from Genesis Of Sacramento responded on 09/21/2021 11:18 AM

Good Morning Roderic,
Thank you very much for the review and for taking the time to complete our survey. We truly appreciate you and your business. If you have any recommendations please don't hesitate to let us know we would love the opportunity to earn a 5 star review from you in the future.

Congratulations on your new 2021 Genesis Gv80 :)

Sheila Ramsey 916-293-4774 Customer Relations Manager
AS
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Anilesh S.
Elk Grove, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Exceptional
Exceptional service with professional people
Recommended
SHEILA R R., Customer Relations Manager from Genesis Of Sacramento responded on 05/06/2021 03:42 PM

Hi Anilesh!
Thank you for the awesome 5 star review and for giving us the opportunity to assist you! We greatly appreciate you and your business!
Sincerely,

Sheila Ramsey
Customer Relations Manager
"We strive for FIVE" 
Genesis of Roseville, Roseville Hyundai, Genesis of Folsom Lake, Folsom Lake Hyundai, Genesis of Sacramento & Sacramento Hyundai
916-293-4774
sramsey@hyundaistore.com
Have a wonderful day!
AS
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Anilesh S.
Elk Grove, CA
2021 Genesis G70
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
verified customerVerified Customer
Category: Sales
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/04/2021
Category: Sales
Exceptional
I was driving Camry for 3 years until I saw genesis G70 and I wanted to get me one of those. I signed up to genesis concierge and they directed me to Sacramento Hyundai when I walked in I had an exceptional experience . the people were very polite and professional ,they made sure I was well looked after and they made sure I had the very best information about the genesis g70. and I accepted their offer and walked out with new 2021 Genesis G70 and the good thing about that it took less time than I ever imagined it was less than 2hrs . so i was delighted and very happy with my new car .
Recommended
EDWIN G. from Genesis Of Sacramento responded on 05/04/2021 11:46 AM

Good morning, nice talking with you it was nice speaking with you per our conversation I have resent the Survey back out.

Best regards

SHEILA R R., Customer Relations Manager from Genesis Of Sacramento responded on 05/07/2021 01:29 PM

Thank you Anilesh!
Sincerely,

Sheila Ramsey
Customer Relations Manager
"We strive for FIVE" 
Genesis of Roseville, Roseville Hyundai, Genesis of Folsom Lake, Folsom Lake Hyundai, Genesis of Sacramento & Sacramento Hyundai
916-293-4774
sramsey@hyundaistore.com
Have a wonderful day!
RT
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Ralph T.
North Highlands, CA
2021 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
verified customerVerified Customer
Category: Sales
Genesis G80
The staff is very friendly and knowledgeable. Willing to help.
Recommended
SHEILA R R., Customer Relations Manager from Genesis Of Sacramento responded on 01/28/2021 09:24 AM

Good Morning Ralph!
Congratulations on your 2021 Genesis G80!
This is a follow up to be sure your experience with our dealership was an excellent one.
If I can answer any questions regarding our dealership or your vehicle, Please reach out to me at your convenience. 
We truly appreciate your business, and for choosing Genesis of Sacramento!

Sincerely,
Sheila Ramsey
Customer Relations Manager
Genesis of Roseville, Roseville Hyundai, Genesis of Folsom Lake, Folsom Lake Hyundai, Genesis of Sacramento & Sacramento Hyundai
916-293-4774
sramsey@hyundaistore.com
Have a great day!
Wishing you and your family a Safe 2021
AM
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Aaron M.
Sacramento, CA
2021 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
verified customerVerified Customer
Category: Sales
Flawless Experience
Smooth and effortless experience overall. Would highly recommend purchasing from this store. The staff are very friendly, educated and more than fair! Excellent all around.
Recommended
SHEILA R R., Customer Relations Manager from Genesis Of Sacramento responded on 11/13/2020 01:26 PM

Good Afternoon Aaron,
Thank you for the fantastic review! We appreciate you and your business. Enjoy your new Genesis! 

Sincerely,
Sheila Ramsey
Customer Relations Manager
Genesis of Roseville, Roseville Hyundai, Genesis of Folsom Lake, Folsom Lake Hyundai, Genesis of Sacramento & Sacramento Hyundai
916-293-4774
sramsey@hyundaistore.com
Have a wonderful day! :)
SJ
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Steven J.
Sacramento, CA
2021 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
verified customerVerified Customer
Category: Sales
Very Satisfied...
Smooth, fast and excellent sales process. Sales Mgr. and all the personnel were very friendly and courteous and I was
well satisfied with the service.
Recommended
SHEILA R R., Customer Relations Manager from Genesis Of Sacramento responded on 10/26/2020 02:45 PM

Good Afternoon Steven,
Welcome to our Genesis Family! Congratulations on your 2021 Genesis G70 :)

I am following up on your purchase to ensure it was a positive experience.
If I can answer any questions regarding our dealership or your vehicle, Please reach out to me at your convenience. 
Thanks again for being our customer! Have a wonderful day :)

Sincerely,
Sheila Ramsey
Customer Relations Manager
Roseville, Folsom Lake and Sacramento Hyundai
sramsey@hyundaistore.com
916-293-4774 

Sincerely,
Sheila Ramsey
Customer Relations Manager
Genesis of Roseville, Roseville Hyundai, Genesis of Folsom Lake, Folsom Lake Hyundai, Genesis of Sacramento & Sacramento Hyundai
sramsey@hyundaistore.com
Have a wonderful day! :)
NM
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Natalie M.
Sacramento, CA
2019 Genesis G70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/26/2019
verified customerVerified Customer
Category: Sales
YUNG Geezy
The excellent customer service!
Recommended
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