business image

Genesis Of South Louisville

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5 Reviews)
33
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
33
Net Promoter Score ®

Business Details

Contact
(502) 214-4200
No Business Hours Provided

Business Hours

* No Time Zone Provided
6633 Dixie Hwy Louisville, KY 40258
Sales Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5 Reviews)

DB
gravatar
Debra B.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/06/2022
3
Category: Sales
Never returned my calls
My husband called the service department over a week ago to schedule An oil change for our 2021 Genesis. When we purchased the car last year our sales rep Chris assured us that they would provide complimentary pick up and return of our car even though we lived over 2 hours away. They provided that service the first 2 oil changes and even brought us another Genesis to drive. Wow! Now they won’t return our calls to schedule. I even called Monday and left a message with a service guy to no avail. No return call. It is our assumption they do not want to provide the pickup “perk” promised to us at the initial purchase. Promises are promises even though Chris no longer works at the dealership. My high recommendations of this dealership has fallen to a whole new low.

KS
gravatar
Kassie S.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020
verified customerVerified Customer
Category: Sales
Excellent
Excellent service, staff, and inventory
Recommended

RS
gravatar
Robin S.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2020
verified customerVerified Customer
Category: Sales
Helpful
na
Recommended

AB
gravatar
Anthony B.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
verified customerVerified Customer
Category: Sales
All. Questions were answered beyond expectations
Great time
Recommended

EG
gravatar
Edward G.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2019
verified customerVerified Customer
Category: Sales
G70
Straightforward transaction. Very nice group of people to work with.
Recommended

Displaying all 5 Review
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(147 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(81 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(59 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(60 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(37 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.