business image

Genesis Of Waterloo

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(7 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(319) 291-7321
No Business Hours Provided

Business Hours

* No Time Zone Provided
812 Washington Street Waterloo, IA 50702
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(7 Reviews)

RS
gravatar
Richard S.
Coralville, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customerVerified Customer
9
Category: Sales
Excellant customer service
Salesperson was knowledgeable, very responsive, and went above and beyond what he promised. Although there was no negotiation on the price of the vehicle (the MSRP was the price), given the market conditions I felt that the salesperson was honest and straight forward in all of our discussions.

JD
gravatar
John D.
Iowa City, IA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/07/2021
verified customerVerified Customer
9
Category: Sales
Honest simple straightforward deal.
Honest simple quick straightforward deal.

LN
gravatar
Laura N.
Waterloo, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2021
verified customerVerified Customer
Category: Sales
Great Customer Service
My husband came in to order a new 2021/2022 GV80 and I decided to trade in my 2019 Lincoln Aviator for a 2022 Genesis G70 Launch Edition! C&S got me my car delivered within 5 days and hooked me and my husband up with brand new Genesis! Can't be happier!
Recommended

SP
gravatar
Sung P.
Bettendorf, IA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/13/2021
verified customerVerified Customer
Category: Sales

JW
gravatar
Jill W.
Ames, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
verified customerVerified Customer
Category: Sales
Good service and friendly environment!
Dealership was friendly, organized and straight forward.
Recommended

B
gravatar
B.
Waterloo, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
verified customerVerified Customer
Category: Sales
GREAT SERVICE
GREAT SERVICE
Recommended

SS
gravatar
Steve S.
Waukee, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
verified customerVerified Customer
Category: Sales
Best sales experience ever!
Scott and the team at Genesis of Waterloo made the process of locating and buying the perfect vehicle for me so easy. No heavy sales pitch, just straight talk and great service and responsiveness!
Recommended

WH
gravatar
William H.
Spencer, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2020
verified customerVerified Customer
Category: Sales
Excellent buying experience!
Completely satisfied with my buying experience.
Recommended

Displaying all 8 Review
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(90 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(762 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(53 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(463 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(21 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.