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German Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(31 Reviews)
100
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Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(513) 486-1810

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1101 Reading Road Mason, OH 45040
German Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(31 Reviews)

TB
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Timothy B.
West Chester, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
PPI
Chris was very helpful with my PPI prior to my purchase of a Porsche Cayman. Everyone is always curious and very informative.
Dietmar F. from German Auto Repair responded on 03/29/2025 09:42 AM

We're delighted to hear that Chris was able to provide you with helpful insights for your Porsche Cayman purchase! It sounds like the team was as curious as a cat in a room full of laser pointers, eager to help you make an informed decision. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new ride on the open roads!


JE
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Joe E.
Saint Petersburg, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
10
Saved the day
We were traveling to Cincinnati for a wedding and our always reliable E350 had no acceleration on the way to see family. Called a mechanic we trusted and he said to call German Auto Repair. Chris answered, said he could help. He quickly diagnosed the problem, picked up the crank shaft sensor part the next day, and had us back with family before our wedding rehearsal. We were very fortunate to be connected with German Auto Repair.
Dietmar F. from German Auto Repair responded on 03/26/2025 09:40 AM

We're glad you found us in your time of need! It sounds like your E350 had other plans than making it to the wedding, but we're happy we could step in and save the day. Chris certainly has a knack for diagnosing issues – like a car whisperer with a toolbox! We're delighted to hear you made it to your family in time for the rehearsal. Here's to many more reliable trips in your E350, minus any unexpected detours! Safe travels in the future.


DH
David H.
Mason, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Excellent Service
I had taken my BMX X-5 to several places after the shop I normally use, pulled a vanos code meaning an expensive procedure. The shop did not have the special tools to do the work, forcing me to go elsewhere. The owner was so familiar that he knew of the exact reason that threw the code and had it repaired the same day. Great knowledge, excel customer service and understanding.
Dietmar F. from German Auto Repair responded on 03/25/2025 09:37 AM

We're delighted to hear you had a positive experience with us! It sounds like your BMX X-5 had quite the adventure with those codes. We're glad we could tackle the issue swiftly and with a sprinkle of expertise. After all, having the right tools for the job really makes all the difference—it's like trying to bake without a whisk! If you need any further assistance or questions down the road, we're just a call away. Safe travels on your journeys ahead!


AB
Almeida B.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Highly recommend
German Auto Repair is my go-to Mercedes repair shop. They have great customer service, quickly obtained a rather uncommon part in need of replacement, and completed the repair with a fast turnaround. This is the place to go if you are looking for a repair shop that knows how to provide quality services at a very reasonable price.
Dietmar F. from German Auto Repair responded on 03/16/2025 09:40 AM

It's fantastic to hear that you found your go-to spot for Mercedes repairs! We take great pride in our ability to provide top-notch customer service and keep our parts department well-stocked for those uncommon needs. It's almost as if we have a secret warehouse of car parts just waiting for the right moment to shine! We're glad the quick turnaround worked out for you, and we appreciate you highlighting our commitment to quality at reasonable prices. Here’s to keeping your Mercedes running smoothly!


BT
Brent T.
Lebanon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Recommend!!!
The German Auto Team is great. I have used them a few times now. Diagnose issues quickly, offer fair price, provide insight on recommended repairs. Great Team and I definitely recommend!
Dietmar F. from German Auto Repair responded on 03/06/2025 09:39 AM

It's fantastic to hear that you’ve had such a positive experience with our team! Diagnosing issues can sometimes feel like a game of hide-and-seek, but we're glad to be the ones finding those pesky problems swiftly. We pride ourselves on fair pricing and clear communication about repairs, so it's wonderful to know that resonated with you. We appreciate your recommendation, and we'll keep striving to keep those engines running smoothly!


SH
Scott H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Pre-vehicle inspection
Chris and his staff go above and beyond for pre-inspections on (2) Audi's that I had pre-inspection completed here at German Auto Repair. Pricing is very fair and an amazing communication from start to finish. Thank you again! Scott
Dietmar F. from German Auto Repair responded on 03/02/2025 09:40 AM

We appreciate your fantastic feedback! It sounds like your Audis received the red carpet treatment during their pre-inspections. We take pride in our communication skills – after all, we believe a well-informed customer is a happy customer. If your cars could talk, we imagine they’d give us a five-star rating too! Looking forward to helping you with your automotive needs in the future.


KP
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Kshitij P.
Maineville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Excellent service, air pricing and great people to work with
I recently visited German Auto repair for an engine light coming on intermittently and brake servicing on my Audi and had an outstanding experience! From the moment I walked in, Detmar and his son Chris were incredibly welcoming and attentive. Detmar took the time to listen to my concerns and provided the steps they would take to figure out the problem.
Upon diagnosis, Detmar told me in complete details what he thought the issue was and what he would do to fix it. A day later the issue was solved and taken care of. The local dealership wanted to charge 3X for fixing the problem ( they didnt even diagnose the problem correctly).
During my car pick up, Detmar walked me through everything they had done. The pricing was fair and transparent, with no hidden fees or surprises.

Overall, I couldn't be happier with the service I received at German Auto Repair and the bonus was a very genuine and engaging conversation with Detmar. Excellent service, pricing and people, I highly recommend them to anyone in need of reliable and professional auto care. I'll definitely be returning for all my future car maintenance needs!
Dietmar F. from German Auto Repair responded on 02/28/2025 09:39 AM

We appreciate you taking the time to share your fantastic experience at German Auto Repair. It sounds like Detmar and Chris turned your car troubles into a smooth ride, and we can’t help but smile at the thought of those engaging conversations—they might just be as good as a fine tune-up! We’re glad to hear you found our service fair and transparent; we like to think of ourselves as the 'no surprises' team in a world full of mystery mechanics. Your recommendation is the ultimate compliment, and we look forward to welcoming you back for all your future maintenance needs. Remember, we’re just a pit stop away from keeping your Audi in tip-top shape!


SC
Stephanie C.
Cincinnati, OH
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
A service
Friendly, competent staff
Dietmar F. from German Auto Repair responded on 02/23/2025 09:39 AM

We appreciate your feedback about our friendly and competent team! It’s always nice to know that our efforts to provide a welcoming atmosphere and top-notch service are hitting the mark. If you ever need anything else, just give us a shout. We’re here to keep your vehicle running smoothly and to make the experience as pleasant as possible.


KL
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Kristopher L.
Middletown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
10
Professional and Quality Service
German auto repair did an excellent job diagnosing and repairing my car and they were able to complete the repairs in a very timely manner. Very friendly Father/son team who answered all of my questions. I would absolutely recommend them.
Dietmar F. from German Auto Repair responded on 02/11/2025 09:38 AM

We appreciate your feedback! It’s wonderful to hear that our father-son duo was able to get your car back on the road and had time to chat along the way. We aim to keep our customers informed and happy, much like a good family reunion—minus the awkward questions about your love life! Your recommendation means a lot to us, and we're here if you need anything else. Safe travels!


Verified Customer
Morrow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Hidden Gem
After a recent oil change appointment at our local dealer we were given a quote for a recommended repair and some routine maintenance. No surprise, it was a LOT.

After a quick search for independent shops in our area, we saw that German Auto had a solid 5 star rating with several reviews highlighting their fair prices and outstanding customer service. We're very happy to say these reviews were spot-on. Our experience was great from drop-off to pick-up.

We highly recommend giving them a call for your next repair or service.
Dietmar F. from German Auto Repair responded on 02/10/2025 09:39 AM

It sounds like you hit the jackpot with us! We're happy to hear that our fair prices and customer service lived up to the hype. From the moment you dropped off your vehicle to the grand reunion at pick-up, we aim to provide a smooth ride—both literally and figuratively. If you have any more service needs, consider us your pit crew! Your recommendation means a lot, so thank you for sharing your experience.


KL
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Kris L.
Middletown, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/06/2025
verified customerVerified Customer
10
Professional and quick
Brought my car in for service…as referred to German Auto Repair. The diagnosed the issue and was able to fix it within a day. Very nice Father/Son team….i highly recommend!

AB
Almeida B.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Great Service.
My GL450 was having some issues with the airmatic/suspension (terrible bumpy rides). They took care of it so quickly and got it back to riding smooth. Such a great service and fair price. They have gained a client for life.
Dietmar F. from German Auto Repair responded on 02/02/2025 09:40 AM

Vielen Dank für Ihr Feedback! Es freut uns, dass wir die Airmatic-Probleme Ihres GL450 so schnell lösen konnten. Ein sanfter Fahrstil ist schließlich das Geheimnis für entspannte Reisen. Wir hoffen, Ihre nächste Fahrt bleibt genauso geschmeidig! Willkommen in unserer Autofamilie – wir freuen uns darauf, Ihr Fahrzeug auch in Zukunft gut betreuen zu dürfen.


GN
Gerhard N.
Mason, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Professional and very knowledgeable
We had our Audi Q7 checked out for oil leak. Chris was very accommodating getting us in quickly and provided guidance what needs to be fixed and how long it will take. Great place highly recommended.
Dietmar F. from German Auto Repair responded on 02/01/2025 09:40 AM

Es freut uns zu hören, dass Sie mit unserem Service so zufrieden waren! Wenn es um Öllecks geht, möchten wir sicherstellen, dass Ihr Audi Q7 weiterhin wie ein gut geöltes Maschinchen läuft. Chris hat einen ausgezeichneten Job gemacht, um sicherzustellen, dass Sie schnell einen Termin bekommen haben und alle notwendigen Informationen erhielten. Es ist unser Ziel, dass sich unsere Kunden gut aufgehoben fühlen, und es ist fantastisch zu wissen, dass wir das geschafft haben. Auch wir empfehlen Ihnen, immer genug Öl zu haben – man weiß ja nie, wann ein Motor ein kleines Streitgespräch mit seinem Öl führt!


MC
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Mike C.
Mason, OH
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Check Engine Light
Prompt scheduling, got right back with remedy and quote, reasonable price and timely completion.
Dietmar F. from German Auto Repair responded on 02/01/2025 09:40 AM

We appreciate you taking the time to share your experience. It's great to hear that our scheduling was as prompt as your car's acceleration at a stoplight. We strive to provide timely service without compromising on quality, and it sounds like we hit the mark! If you ever find your car making weird noises again, we’ll be here to lend an ear.


MM
Mark M.
South Lebanon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Mercedes GLC 300
Very friendly Dad and Son business. Very confident in their experience with imports. Communication was a breath of fresh air in today’s climate.
Dietmar F. from German Auto Repair responded on 02/01/2025 09:40 AM

We’re glad to hear you enjoyed your experience with our friendly Dad-and-Son duo. It’s kind of like a buddy cop movie, but with fewer car chases and more engine repairs! We take pride in our communication, especially when keeping things as clear as your car's windshield after a wash. We appreciate your trust in our expertise with imports and look forward to helping you out again in the future. Safe travels!


Displaying Review 1 - 15 of 31 in total
Service Coupons and Posts
Thank you for the glowing review! 🚗✨ We're thrilled our expertise hit the mark! We're always here to keep your ride running smoothly. Remember, “Car talk” is our love language! 😄 #GermanAutoRepair #CarCareExperts
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We're thrilled to hear your blower motor issue was resolved with such speed! 🚗💨 Fair pricing and quick service are our specialties. Thanks for trusting us with your vehicle. We can’t wait to see you again! #GermanAutoRepair #HappyDrivers
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We appreciate your kind words! We're all about giving you the info without the pressure. After all, your car is your baby—don’t worry, we won’t push any strollers here! 🚗💨 Thanks for trusting us! #GermanAutoRepair #HonestService
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We love to hear that our dedication to professionalism shines through! ?✨ Thank you for putting your trust in us—don’t worry, we’ll keep your ride in tip-top shape! #GermanAutoRepair #TrustInUs
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Thanks for the awesome review! ?✨ We're thrilled to be your go-to speed shop for your BMW and Porsche. Honesty and reliability are our jam—way better than those cash registers! ? See you on the racetrack! #GermanAutoRepair #CarLovers ❤️
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Thanks for the 5-star review! ⚡️ We know older cars can feel like a game of whack-a-mole with those electrical gremlins. Rest assured, we're here to keep the lights green and your ride running smoothly! ?? #GermanAutoRepair #ElectricalExperts
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