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German Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(38 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(513) 486-1810

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1101 Reading Road Mason, OH 45040
German Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(38 Reviews)

Verified Customer
Mason, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
A/C system repair
Quick diagnosis, prompt service, reasonable price

PG
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Percy G.
Cincinnati, OH
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
2 Mercedes-Benz, 1 Audi, & a Chevy spark.
I have been taking my cars here for a couple years now and am very happy. They don’t BS you and the work is done right.
Dietmar F. from German Auto Repair responded on 04/19/2025 09:41 AM

We appreciate you sharing your experience with us. It sounds like you’ve found your automotive home, where the truth is always under the hood and not just in the sales pitch! We're glad to hear that you're satisfied with our work and commitment to quality. Here’s to many more years of keeping your cars in top shape, without any tire squeals from us!


PG
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Percy G.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
KNOWLEDGEABLE
I stopped going to big box Mercedes & Audi because they are too pricey , German Auto Repair focuses on details and won’t try to sell you things you don’t need. Good people!
Dietmar F. from German Auto Repair responded on 04/15/2025 09:38 AM

We're glad to hear that you found a more wallet-friendly alternative with us! Attention to detail is our specialty, and we're all about keeping unnecessary extras out of the mix. It's great to know you appreciate the honest approach—good people for good cars, right? If your vehicle ever needs some love again, you know where to find us!


RR
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Rana R.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
10
Car service .
I took my car To German Auto Repair Car.
Chris and his dad great people Chris worked on my car. They are very knowledgeable about their repair. They Take care of my vehicle. Great service. I recommend them repair shop to everyone.
Dietmar F. from German Auto Repair responded on 04/11/2025 09:41 AM

We're delighted to hear you had such a positive experience with us! It sounds like Chris and his dad made quite the dynamic duo for your car. We always aim to provide top-notch service while keeping our customers and their vehicles happy. Your recommendation means a lot to us, and we're always here to ensure your car continues to run like a dream!


RD
Rana D.
Cincinnati, OH
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great experience
I took my car to German Auto Repair Car.
Chris and his dad helped me. They are very professional. They know what they are talking about. I recommend them shop to everyone. I feel safe taking my car there. Definitely recommended place.
Dietmar F. from German Auto Repair responded on 04/11/2025 09:41 AM

We appreciate your kind words and are glad to hear you felt safe and well taken care of at our shop. It's great to know that Chris and his dad hit the mark with their expertise—after all, where would we be without some good ole fashioned knowledge under the hood? Thank you for spreading the word about us; it’s always nice to have friends in the neighborhood! Safe travels until your next visit!


RR
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Rana R.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
10
Mercedes-Benz
I had a great experience at German auto Repair. I took my car for a Repair there and Chris and his dad very helpful. Very professional and the knowledge.they have makes me happy to let them service my car . I recommend them place to everyone. They know what they talking a bout . A gain Thanks for taking care of my car .
Dietmar F. from German Auto Repair responded on 04/10/2025 09:40 AM

It's fantastic to hear that you had a great experience with us! We're glad that Chris and his dad could lend a helping hand – it sounds like they make a great team. You’ve got to love a place where the staff not only knows what they're talking about but also leave you feeling happy and confident in your car's care. Your recommendations are the highest compliment we could ask for. Here’s to smooth driving ahead!


Verified Customer
West Chester Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great service
Thanks for providing quick and outstanding service. My car rides like the day I bought it. I’m really thankful for the fair prices for your service. We will return for all of our service needs.
Dietmar F. from German Auto Repair responded on 04/07/2025 09:40 AM

We appreciate your positive feedback and are glad to hear that your car is riding like a dream! It's always our goal to provide quick and outstanding service without breaking the bank. We're looking forward to being your go-to place for all your automotive needs – just think of us as your car's personal pit crew. Drive safely and enjoy the ride!


TB
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Timothy B.
West Chester, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
PPI
Chris was very helpful with my PPI prior to my purchase of a Porsche Cayman. Everyone is always curious and very informative.
Dietmar F. from German Auto Repair responded on 03/29/2025 09:42 AM

We're delighted to hear that Chris was able to provide you with helpful insights for your Porsche Cayman purchase! It sounds like the team was as curious as a cat in a room full of laser pointers, eager to help you make an informed decision. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new ride on the open roads!


JE
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Joe E.
Saint Petersburg, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
10
Saved the day
We were traveling to Cincinnati for a wedding and our always reliable E350 had no acceleration on the way to see family. Called a mechanic we trusted and he said to call German Auto Repair. Chris answered, said he could help. He quickly diagnosed the problem, picked up the crank shaft sensor part the next day, and had us back with family before our wedding rehearsal. We were very fortunate to be connected with German Auto Repair.
Dietmar F. from German Auto Repair responded on 03/26/2025 09:40 AM

We're glad you found us in your time of need! It sounds like your E350 had other plans than making it to the wedding, but we're happy we could step in and save the day. Chris certainly has a knack for diagnosing issues – like a car whisperer with a toolbox! We're delighted to hear you made it to your family in time for the rehearsal. Here's to many more reliable trips in your E350, minus any unexpected detours! Safe travels in the future.


DH
David H.
Mason, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Excellent Service
I had taken my BMX X-5 to several places after the shop I normally use, pulled a vanos code meaning an expensive procedure. The shop did not have the special tools to do the work, forcing me to go elsewhere. The owner was so familiar that he knew of the exact reason that threw the code and had it repaired the same day. Great knowledge, excel customer service and understanding.
Dietmar F. from German Auto Repair responded on 03/25/2025 09:37 AM

We're delighted to hear you had a positive experience with us! It sounds like your BMX X-5 had quite the adventure with those codes. We're glad we could tackle the issue swiftly and with a sprinkle of expertise. After all, having the right tools for the job really makes all the difference—it's like trying to bake without a whisk! If you need any further assistance or questions down the road, we're just a call away. Safe travels on your journeys ahead!


AB
Almeida B.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Highly recommend
German Auto Repair is my go-to Mercedes repair shop. They have great customer service, quickly obtained a rather uncommon part in need of replacement, and completed the repair with a fast turnaround. This is the place to go if you are looking for a repair shop that knows how to provide quality services at a very reasonable price.
Dietmar F. from German Auto Repair responded on 03/16/2025 09:40 AM

It's fantastic to hear that you found your go-to spot for Mercedes repairs! We take great pride in our ability to provide top-notch customer service and keep our parts department well-stocked for those uncommon needs. It's almost as if we have a secret warehouse of car parts just waiting for the right moment to shine! We're glad the quick turnaround worked out for you, and we appreciate you highlighting our commitment to quality at reasonable prices. Here’s to keeping your Mercedes running smoothly!


BT
Brent T.
Lebanon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Recommend!!!
The German Auto Team is great. I have used them a few times now. Diagnose issues quickly, offer fair price, provide insight on recommended repairs. Great Team and I definitely recommend!
Dietmar F. from German Auto Repair responded on 03/06/2025 09:39 AM

It's fantastic to hear that you’ve had such a positive experience with our team! Diagnosing issues can sometimes feel like a game of hide-and-seek, but we're glad to be the ones finding those pesky problems swiftly. We pride ourselves on fair pricing and clear communication about repairs, so it's wonderful to know that resonated with you. We appreciate your recommendation, and we'll keep striving to keep those engines running smoothly!


SH
Scott H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Pre-vehicle inspection
Chris and his staff go above and beyond for pre-inspections on (2) Audi's that I had pre-inspection completed here at German Auto Repair. Pricing is very fair and an amazing communication from start to finish. Thank you again! Scott
Dietmar F. from German Auto Repair responded on 03/02/2025 09:40 AM

We appreciate your fantastic feedback! It sounds like your Audis received the red carpet treatment during their pre-inspections. We take pride in our communication skills – after all, we believe a well-informed customer is a happy customer. If your cars could talk, we imagine they’d give us a five-star rating too! Looking forward to helping you with your automotive needs in the future.


KP
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Kshitij P.
Maineville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Excellent service, air pricing and great people to work with
I recently visited German Auto repair for an engine light coming on intermittently and brake servicing on my Audi and had an outstanding experience! From the moment I walked in, Detmar and his son Chris were incredibly welcoming and attentive. Detmar took the time to listen to my concerns and provided the steps they would take to figure out the problem.
Upon diagnosis, Detmar told me in complete details what he thought the issue was and what he would do to fix it. A day later the issue was solved and taken care of. The local dealership wanted to charge 3X for fixing the problem ( they didnt even diagnose the problem correctly).
During my car pick up, Detmar walked me through everything they had done. The pricing was fair and transparent, with no hidden fees or surprises.

Overall, I couldn't be happier with the service I received at German Auto Repair and the bonus was a very genuine and engaging conversation with Detmar. Excellent service, pricing and people, I highly recommend them to anyone in need of reliable and professional auto care. I'll definitely be returning for all my future car maintenance needs!
Dietmar F. from German Auto Repair responded on 02/28/2025 09:39 AM

We appreciate you taking the time to share your fantastic experience at German Auto Repair. It sounds like Detmar and Chris turned your car troubles into a smooth ride, and we can’t help but smile at the thought of those engaging conversations—they might just be as good as a fine tune-up! We’re glad to hear you found our service fair and transparent; we like to think of ourselves as the 'no surprises' team in a world full of mystery mechanics. Your recommendation is the ultimate compliment, and we look forward to welcoming you back for all your future maintenance needs. Remember, we’re just a pit stop away from keeping your Audi in tip-top shape!


SC
Stephanie C.
Cincinnati, OH
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
A service
Friendly, competent staff
Dietmar F. from German Auto Repair responded on 02/23/2025 09:39 AM

We appreciate your feedback about our friendly and competent team! It’s always nice to know that our efforts to provide a welcoming atmosphere and top-notch service are hitting the mark. If you ever need anything else, just give us a shout. We’re here to keep your vehicle running smoothly and to make the experience as pleasant as possible.


Displaying Review 1 - 15 of 38 in total
Service Coupons and Posts
Thank you for the glowing review! 🚗✨ We're thrilled our expertise hit the mark! We're always here to keep your ride running smoothly. Remember, “Car talk” is our love language! 😄 #GermanAutoRepair #CarCareExperts
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We're thrilled to hear your blower motor issue was resolved with such speed! 🚗💨 Fair pricing and quick service are our specialties. Thanks for trusting us with your vehicle. We can’t wait to see you again! #GermanAutoRepair #HappyDrivers
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We appreciate your kind words! We're all about giving you the info without the pressure. After all, your car is your baby—don’t worry, we won’t push any strollers here! 🚗💨 Thanks for trusting us! #GermanAutoRepair #HonestService
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We love to hear that our dedication to professionalism shines through! ?✨ Thank you for putting your trust in us—don’t worry, we’ll keep your ride in tip-top shape! #GermanAutoRepair #TrustInUs
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Thanks for the awesome review! ?✨ We're thrilled to be your go-to speed shop for your BMW and Porsche. Honesty and reliability are our jam—way better than those cash registers! ? See you on the racetrack! #GermanAutoRepair #CarLovers ❤️
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Thanks for the 5-star review! ⚡️ We know older cars can feel like a game of whack-a-mole with those electrical gremlins. Rest assured, we're here to keep the lights green and your ride running smoothly! ?? #GermanAutoRepair #ElectricalExperts
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