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SureCritic / German Star Motors
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German Star Motors

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(698 Reviews)
94
Write a Review
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Score Details

5 stars
87%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores™
5.0
ReScore™ Average
94
Net Promoter Score ®

Business Details

Categories
Contact
(916) 922-8992
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
561 Haggin Ave Sacramento, CA 95833
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German Star Motors' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(698 Reviews)
Write a Review
Recent Reviews
SM
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Stephen M.
Sacramento, CA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Replace Starter
German Star Motors replaced the starter on our Honda Pilot for a good price with a courtesy vehicle to use.
MB
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Marc B.
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Great service , got me in rught away and done quickly
Great service , got me in rught away and done quickly
TG
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Tony G.
Sacramento, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great Service
I took my car here, not knowing what to expect, but I was really pleased with my overall experience, the staff was great and communicated daily with detailed explanations of what what wrong with my vehicle, they got me back on the road within a day. I’m definitely bringing my car back here from now on. Great job
AJ
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Andre J.
Sacramento, CA
Porsche Panamera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2025
verified customerVerified Customer
8
Service is different
I've been a costumer for a few years now. Owning a German car it's hard to find a shop in trust to do work on my vehicles because of the price I need the best and most trusted. I have noticed some differences in service recently. Before I use to feel like I was dropping my car off to ppl who were passionate about what they do ( had a love for their profession ) the last time it felt like a fast food restaurant and im just a costumer buying a burger that came out of a microwave. The panamera came back leaking oil due to the drain plug that wasn't leaking before I brought it in and the cayenne headliner wasn't put back properly when I had them check for water leaking. They didn't put it back the way I dropped it off leaving the edges around the doors hanging. That really made me upset especially for what I paid for no conclusion or results for my issue. I'm not a complainer but I appreciate being treated as if I'm valued as a costumer because the only reason I come there is because I value the service that you have provided in the past. I'd normally give u a 10 but I'm gonna have to give u a 7 this time. Let's get back to the old ways. Thank u
DU
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DUANE U.
Sacramento, CA
Volkswagen Touareg
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
9
Change out of Blower for dash heater and air conditioner
The work was completed got my car back quickly. Overall a good experience.
NH
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Niki H.
Sacramento, CA
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Amazing experience
I had an amazing experience with German Star Motor! They fixed my car without any extra cost and didn’t even charge me for the diagnostic. Their team is professional, honest, and provides exceptional customer service. I can’t recommend them enough—100% satisfaction!

Before coming to German Star Motor, I had taken my car to Pep Boys, where it sat for ten days. They eventually called me without any apology to say they couldn’t work on my car. The difference in service quality was night and day. German Star Motor truly went above and beyond. Highly recommended!
KS
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Kirk S.
Sacramento, CA
Mercedes-Benz C43 AMG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
Excellent service and professional!
Once again, excellent service and well taken care of! Keep up the stellar job gentlemen! You always go above and beyond! I will be back!
BS
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Burt S.
Sacramento, CA
BMW Z4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2024
verified customerVerified Customer
10
A shop of professionals all around
First rate German repair shop - I have an older BMW Z4 and it has its quirks. It's so great to work with their professional service advisors, as well as the tech team doing the services. Had a major transmission problem that led to a replacement, they did a great job and worked to save me money where it could help without compromising the end result. Nice people on top of it!
MB
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Marc B.
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2024
verified customerVerified Customer
10
Great service
Always there to help, they do great job and stand by it if needs more adjustment, got me in and out in no time .
KS
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Keny S.
Sacramento, CA
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
10
2012 VW Jetta
Thank you for an excellent job fixing my VW Jetta.
DL
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David L.
Elk Grove, CA
Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
10
Nice workers and great prices!
This was my first time here and besides great service I loved how thoroughly everything was inspected AND sent to me via a link with pictures/videos. It gave a great overview on what needs to be observed and what issues it had and why. Prices were very reasonable and lower than most shops I’ve been to and they were quick with everything too. Definitely going back in the future and thank you again for everything!
SJ
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Sedrik J.
Rancho Cordova, CA
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2024
verified customerVerified Customer
10
Mini deal
As always they did it again. Returned my mini to running great. I'm in it now and feel good, runs good and I can't find anything to complain about.
RV
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Roland OR SYLVIA V.
Sacramento, CA
Mercedes-Benz GL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2024
verified customerVerified Customer
10
Great service always
Eugene has excellent customer service. A great asset to the company.
CB
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Chris B.
Sacramento, CA
Saab 9-3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2024
verified customerVerified Customer
10
So happy to find a place that works on Saab automobiles in Sacramento
A year or so after we purchased our Saab 9-3 Aero, Saab went under. It was difficult to find a place nearby that was certified, so we had to drive an hour and a half to Walnut Creek. We found German Star Motors only a few miles away and took our car there for 60k maintenance and other things that needed to be addressed. We worked with Eugene and he kept us updated as several parts needed to be ordered. Making this short… they serviced the car at a very reasonable price and it hasn’t ridden this smooth since we bought it. It’s like a new car. Thanks!!!
DL
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Denys L.
Volkswagen Golf GTI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2024
verified customerVerified Customer
10
Excellent Service and Honest Pricing
I recently took my car to German Star Motors, and I couldn't be more pleased with the experience. From the moment I walked in, the staff was friendly and professional. They took the time to thoroughly diagnose the issue and explained everything to me in a way that was easy to understand.

The repairs were done quickly and efficiently, and my car now runs better than ever. What stood out the most was their honesty and transparency. There were no surprise charges, and they provided a detailed breakdown of the costs. I truly felt like they had my best interests at heart.

I highly recommend German Star Motors to anyone in need of reliable and trustworthy auto repair services. I will definitely be returning for any future maintenance or repairs on my VW.
Service Coupons and Posts
Thank you for your kind words, William! ? We're so glad you had a great experience with our team. #GermanStarMotors #Sacramento
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?? Professionalism, clear pricing, thorough checkup, no pressure, felt valued. Highly recommend this shop! #Sacramento ?
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