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Gibbs Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(582 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

GIBBS Automotive Service has been a staple of the Tucson automotive scene since 1974. We've spent this time proudly serving the Tucson area and have become a valued part of the community. Whether you need general upkeep and maintenance or a complete vehicle overhaul, GIBBS Automotive Service has been there to provide excellent service and GIBBS Automotive Service has been a staple of the Tucson automotive scene since 1974. We've spent this time proudly serving the Tucson area and have become a valued part of the community. Whether you need general upkeep and maintenance or a complete vehicle overhaul, GIBBS Automotive Service has been there to provide excellent service and trustworthy advice. ...more

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(520) 325-1431

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
1132 N Belvedere Ave Tucson, AZ 85712-4616
Gibbs Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(582 Reviews)

NR
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Nataly R.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Accommodating, Helpful, & Friendly Service
Accommodating, Helpful, & Friendly Service

LM
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Larry M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Amazing Service
I can't say enough about how happy I am with Gibbs. Everyone there is so nice and they really take their time with you. The staff is very knowledgeable and accommodating. I used them for a pre-buy inspection, but if I lived closer I'd be dropping my current shop in a heartbeat. Go see them!

TM
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Tracy M.
Tucson, AZ
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/27/2025
verified customerVerified Customer
6
Mixed review
I'm not sure whether the potential electrical issue with my vehicle was resolved and I was charged a little over $80 for them to change my cabin running light. This seemed a little steep as the bulb itself cost $8 and I usually change out bulbs myself. I've generally had good experiences with Gibbs in the past though and have always been treated well by staff. I might consider taking my vehicle somewhere else next time though depending on my most recent experience.

JS
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John S.
Vail, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Phenomenal Customer Service!
Customer service and communication were phenomenal! Keep up the great work, Gibbs! I'll be back.

PK
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Patrick K.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Much appreciated
Even at my grump-est
Im always treated at Gibb's with courtesy and honesty and plan to keep coming back
Thank You!

Highly Recommend

Verified Customer
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Excellent and helpful
Excellent and helpful

Verified Customer
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Skilled, Friendly and Trustworthy
Gibbs provides excellent service, great advice and are the most personable automotive group I've ever met.

NR
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Nickolas R.
Tucson, AZ
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Truck
Did the job to my Truck very good

CW
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Carrie W.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Great service as always
Gibbs is my go to for any automotive needs. They always go above and beyond and make sure their customers are well taken care of. I couldn’t recommend them enough and I’m so grateful I found them! Thank you again for the white glove service!

EK
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Eileen K.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Thank you for your service!
Grateful to Gibbs for prompt, professional, considerate service. Replaced battery under guarantee, and provided friendly personalized shuttle service! Thank you!

LP
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Lois P.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Good experience with oil change and batery change
Great experience. Good pricing. No attempt to oversell services. Appreciated being aware of what their inspection found wrong or needing service in the future. Helps to predict car repair expenses.

DN
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Daniel N.
Sahuarita, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2024
verified customerVerified Customer
10
Engine Replacement 2018 Chevy
Brought my truck in due to my engine going bad. George got my new motor and was very upfront with the timeframe and what was needed and why. Truck was back on the road quickly, even got washed. Mike was very thorough in explaining the warranty process of the motor and the parts that were installed. Glad they were recommended to me.

LC
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Lennette C.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Excellent ?
Gibbs automotive is the only shop I will take my car to. I had an oil change done and they rotated the tires. They were fantastic and very professional as well as prompt. I couldn't have asked for more. Thank you Makela, Mike George and the great mechanics. The price is great ?.

PA
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Parts A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Painless
They got my truck in as scheduled and on time, my wait was minimal, the staff was very courteous, they definitely have my future business.

TT
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Timothy / Betsy T.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
8
Long time on a challenging problem - with honesty and persistence
Cleaning up after a pack rat in a hybrid then installing Rid-a-Rat. This was done when there were many other customers to take care of as well. Everyone - as always was courteous and informative.
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