business image

Gladin Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,286 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

We welcome the opportunity to earn your trust with our excellent customer service and quality auto care! We welcome the opportunity to earn your trust with our excellent customer service and quality auto care!

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(804) 862-1293

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
10597 S Crater Rd Petersburg, VA 23805-7333
Gladin Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,286 Reviews)

BB
gravatar
BENNY B.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Excellence as always
I won't take my truck anywhere else.

JC
John C.
South Prince George, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
John said they are quick and reasonably priced.
Recommended

CR
Cardaryl R.
Stony Creek, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Cardaryl said they were good.
Recommended

JB
gravatar
JANICE B.
Stony Creek, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
I had a tire light come on and they checked and fixed it without an appointment.
They were very nice and I was so happy with how quickly they fixed my problem.

GR
gravatar
GEOFF R.
Colonial Heights, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great Service; Always Accomodating
Greg & Connie are always super accomodating and we can always be assured that Greg & his team will get our maintenance/repairs done correctly and on schedule. Other than the initial warranty service, Greg & team have done all the work on our 2000 Tundra & 2001 Camry & the Toyotas are still going strong! I highly recommend them!!!

EM
Ebony M.
Disputanta, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Ebony said that they are very personable, nice, and staff provides great service. She added that everything went smoothly.
Recommended

HE
Howard E.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Howard said that they have good service and very professional.
Recommended

CB
Chris B.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Chris said they were super nice, they were quick, and he was in and out.
Recommended

EH
Eugene H.
Hopewell, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Eugene said he is a good guy, he is smart and he knows his business.
Recommended

KS
gravatar
Kendall S.
Colonial Heights, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Running like new!
Amazing what 8 new spark plugs will do! Thanks Greg, Connie and Gladin Team for keeping the old truck running.

NS
gravatar
Norman S.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
10
Excellent Work
Gladin Automotive does all the work on my 88 Ford Ranger. I have come to trust Greg Gladin's analysis of my truck's running condition and what has proven (over the years) to be excellent work on my truck. He keeps my truck running like new.

CM
gravatar
CECIL M.
Disputanta, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
1993 Honda Civic - 1'st clutch replacement
Outstanding. Clutch started slipping. Mr. Gladdin and team tore it down and replaced the clutch in record time and updated the flywheel. I believe the car runs better/ shifts better than it has in a long time. Headed for 500,000 miles now. Great job!

AP
gravatar
Ashley P.
Colonial Heights, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Honest, Reliable, Professional and Trustworthy
The title says it all
I have been going there for years. The shop is conveniently located. Greg is a great mechanic very professional and knows what he is doing . His wife is very personable. He got my car done quickly and I am happy with the service that was provided. I will return for future work on my vehicle.

QH
gravatar
QAADIR H.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Resolving rough engine problem
Within 24 hours, my vehicle went from smooth running to being an absolute beast to operate. I went to Gladin and the problem was fixed in 3 hours. I thank Gladin for speedy repair and short notice repairs.

AA
Abuluah A.
Petersburg, VA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Abuluah said the customer service was not friendly, however the work was good.
Recommended
Greg G. from Gladin Automotive responded on 03/07/2025 10:51 AM

THANK YOU FOR YOUR INPUT. STATE INSPECTION / REJECTION IS SOMETIMES INCONVENIENT. WE ARE HAPPY TO RE-INSPECT YOUR VEHICLE WHEN READY OR HAPPY TO HELP IF NEEDED. THANKS!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.