Hello Johnny, Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with our timeline. Providing timely service is a priority for us, and we apologize that we fell short in your case. We appreciate your feedback as it helps us to identify areas for improvement. I want to personally apologize for the delay. We value your business and hope to have the opportunity to serve you better in the future. Best regards, Larry Golden. Golden Collision Center