Hello Johnny, Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with our timeline. Providing timely service is a priority for us, and we apologize that we fell short in your case. We appreciate your feedback as it helps us to identify areas for improvement. I want to personally apologize for the delay. We value your business and hope to have the opportunity to serve you better in the future. Best regards, Larry Golden. Golden Collision Center
We are sorry to hear about your experience, and we truly appreciate your feedback. We sincerely apologize for the inconvenience and the oversight with the coolant replacement. We have addressed this with our team to prevent any such occurrences in the future. We are glad to know that you were satisfied with our customer service, and we strive to continuously improve our service quality. Thank you for bringing these issues to our attention.
Dear Andrew, we apologize for the inconveniences you experienced during your visit. We understand your frustration with the delays and miscommunication. We take your feedback seriously and will address these issues with our team to ensure a smoother process for future customers. Please know that we appreciate your business and value your feedback. Thank you for bringing these concerns to our attention.