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Good Speed Automotive

Average Score
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
3.4
(10 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Good Speed Automotive is a family owned and operated business that takes pride in giving great customer service in the auto repair industry. Good Speed Automotive is a family owned and operated business that takes pride in giving great customer service in the auto repair industry.

Categories
Auto Repair, Auto Maintenance, Tires
Contact
(719) 852-5485

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
2140 Grande Ave Monte Vista, CO 81144
Good Speed Automotive's Reviews
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
3.4
(10 Reviews)

SB
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Sara B.
Center, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/17/2023
0
Month long head ache
I would give it 0 stars if I could, and will be giving a review everywhere I can. A month and a half and my initial issue is still a problem.
My normal mechanic looked over my car but could not fix it because he was going out of town for 2 weeks, told me it was a sensor issue.
We took it into GoodSpeed and they agreed. Took it in and got it "Fixed" (same issue is happening again)
The next day I started to notice issues. Then a day later my car won't start, and it's leaking coolant. They blamed it on the previous mechanic that had worked on it. I felt uneasy at this point but let them work on it.
They said it's fixed a couple of days later and they went over it with a fine tooth comb. When I got home I smelled coolant but thought I was being paranoid. Look at the engine and there is a plastic piece (photo) that is not fully attached. I figured I would go to work the next day and see how the car went. Not even 2 miles down the road my car starts overheating I pull over and my radiator is busted. (Photo) I had no other choice but to call goodspeed and have them tow it. At this point I'm 50% sure it's their fault. After scrounging up the money to pay for the radiator and the tow, I tell them to fix it. Friday comes they said it's fixed now the water pump is spewing. At this point I do snap, and I am 95% sure that they either do not know what they are doing or I'm getting scammed and I let the guy know. He calls me back, they don't charge for the water pump and don't charge me for the tow and say "We will eat that charge" come Monday I finally go pick up my car, because the car has broken down so much I take it to my normal mechanic right afterwards. He opens up the hood and the first thing we notice is that the coolant reservoir is loosely attached by a hose and is moving around in the wind. The plastic piece that I mentioned before is also not attached. He says both things should be attached and were when he first looked at the car. Upon further inspection we noticed that there was a loose bolt inside of the engine. I take my car back to Goodspeed now for the 4th and last time to stand and watch as they put these bolts back in my car.
I let them know that I would like to speak to the owner, because I've been dealing with Burke the manager the whole time and nothing had been done correctly as of yet with the obvious bolts missing from my car. While talking to the lady at the front desk she tells me "I have been telling the boys they have to be sure before they send it out" which tells me this is a normal thing.
Everything looks fine, I take a road trip with my 2 children, to enjoy Colorado in the spring. Our ride home is me filled with anxiety because my dashboard is full of lights. Thank goodness we did not get stranded on a mountain pass with no service. I got my car to AutoZone for them to check the problem. It's the very first problem that I took my car into good speed in the first place. I am still not driving my car because my regular mechanic is now fixing it right.
It's been a week, and I still have not heard from the owner. They say they care about their customers and their customer satisfaction but have caused me nothing but grief anxiety and hell of a lot of stress.

MM
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Mitch M.
Fort Garland, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/12/2019
Honda Odyssey doors
Asked for a estimate on my power doors on my 2005 Honda. Also asked for price to have them work manually. I’m handicapped and use a walker and scooter. After an hr. The mechanic came in and talked to the receptionist , not me! She then handed me a $2,200 estimate to fix the power doors. I asked about doing just enough for them to work manually, and she said it couldn’t be done due to the motors and cables! It was working manually for 3 yrs and some rollers disintegrated and jammed! Seems they only want the high dollar work! My bitch is the mechanic didn’t even have the courtesyto talk to me. Two words to Goodspeed Auto.... C U!
Not Recommended

ES
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Ed s.
Sanford, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/12/2019
Terrible
Wouldn't take my vehicle that wrote the last mechanic in the valley
Not Recommended

RG
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Rick G.
Blanca, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2018
Fix almost anything on wheels
They have fixed my 1952 jeep cj , 2016 Tacoma.2006 Jeep liberty that my grandson injured (took a few trips to get this one right). Last but not least at almost closing time they took in my new 2018 riding mower. Great job.
Recommended

TD
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T D.
Monte Vista, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/23/2018
Terrible
This place was terrible. I’ve read all the reviews and they must have known someone here. I brought my car in for an a/c repair. I had to bring it back in 3 times because they said they “fixed” (refill, replace compressor, and a bad actuator) it each time and they did not. I finally got frustrated and took my car somewhere else after paying 1100 and still not having my a/c fixed.
Not Recommended

TS
Tim S.
Saguache, CO
Mazda B4000
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2015
verified customerVerified Customer
Category: Service
Tim said this business expedited his vehicle and he was very happy with the service.
Recommended

AU
Ashley U.
Littleton, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2015
verified customerVerified Customer
Category: Service
Ashley said the employees were very helpful because they were able to tell her exactly what was wrong with her vehicle.
Recommended

TS
Tino S.
Center, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2015
verified customerVerified Customer
Category: Service
Tino said the business is skillful, professional and clean. They take pride in their work.
Recommended

CR
Cindy R.
Monte Vista, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2015
verified customerVerified Customer
Category: Service
Cindy said this business was quick. They gave her a ride home. They fixed the door better than she expected they would.
Recommended

MM
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Mike M.
Monte Vista, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2015
verified customerVerified Customer
Great customer service!
Went in to have a tail light issue looked at. The previous owners had replaced the bulb a few weeks back, but it was out again. The staff there was great and immediately fixed the issue! Was also told that the new owners would honor free tire rotation / switch-over for the new tires I had purchased from the previous owners. Can't get much better service than that!
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