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Gordon and Sandifer Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,434 Reviews)
92
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

We proudly offer passenger and light truck tires, SUV tires and commercial tires.
We do more than just sell tires. Our ASE-certified technicians will take care of all your automotive needs. We know the business and can help you with almost any problem or concern. We also specialize in alignments, air conditioning service, cooling system We proudly offer passenger and light truck tires, SUV tires and commercial tires.
We do more than just sell tires. Our ASE-certified technicians will take care of all your automotive needs. We know the business and can help you with almost any problem or concern. We also specialize in alignments, air conditioning service, cooling system repair and four-star collision repair. ...more

Categories
Auto Repair, Auto Maintenance, Auto Body
Contact
(225) 343-3427
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 3:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3825 Perkins Rd Baton Rouge, LA 70808-2952
Get Directions
Gordon and Sandifer Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,434 Reviews)
Write a Review
Recent Reviews
BD
gravatar
Bailey D.
Baton Rouge, LA
Honda Accord Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Wonderful experience
Gordon and Sandifer was so easy to work with. Honest, straight up, and very kind. I had my car back in a week, whereas other body shops told me it would be a month or more.
Great experience overall!
BK
Byron K.
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Quick and professional
Quick and professional service
John W., Manager from Gordon and Sandifer Auto Service responded on 04/16/2025 05:13 AM

Thank you for trusting our family with your vehicle repair needs, we appreciate you.

John G. Wiley
BG
Bobby G.
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Incredible People!
They helped tremendously by fixing my brakes! Thank you guys so much!
John W., Manager from Gordon and Sandifer Auto Service responded on 04/16/2025 05:12 AM

Thank you for trusting our family to help, we appreciate you.

John G. Wiley
DC
Don C.
Toyota Tundra 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Great service.
Great car care.
Been a customer for some 30 years.
John and his staff are always courteous and helpful.
John W., Manager from Gordon and Sandifer Auto Service responded on 04/15/2025 06:01 AM

Thank you for continuing to trust our family with your vehicle repair and maintenance needs, we appreciate you.

John G. Wiley
Verified Customer
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Battery problems
Went above and beyond to fix a complicated battery and connection issue.
John W., Manager from Gordon and Sandifer Auto Service responded on 04/14/2025 06:04 AM

Thanks for trusting our family to help with your vehicle repair, we appreciate you.

John G. Wiley
Verified Customer
Baton Rouge, LA
Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great
Good service
John W., Manager from Gordon and Sandifer Auto Service responded on 04/14/2025 06:04 AM

Thanks again for trusting our family with your vehicle.

John G. Wiley
LP
Lazette P.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Best
Always great and honest!!!!
John W., Manager from Gordon and Sandifer Auto Service responded on 04/14/2025 06:05 AM

Thanks again for continuing to trust our family with your vehicle repair and maintenance needs.

John G. Wiley
Verified Customer
Baton Rouge, LA
Buick Encore GX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Well done
Your service has been timely and your staff polite Thank you
John W., Manager from Gordon and Sandifer Auto Service responded on 04/14/2025 06:03 AM

Thank you for trusting our family to help with your vehicle repair needs, we appreciate you.

John G. Wiley
Verified Customer
Baton Rouge, LA
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Excellent service
Always provide efficient and reliable service
John W., Manager from Gordon and Sandifer Auto Service responded on 04/11/2025 06:43 AM

Thank you for trusting our family with your vehicle needs.

John G. Wiley
SU
Sharon U.
Baton Rouge, LA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Gordon and Sandifer is the best!
I’ve always thought that Gordon and Sandifer provides the best service available. Their prices are the best. I wouldn’t bring my car to anyone other than Gordon and Sandifer.
John W., Manager from Gordon and Sandifer Auto Service responded on 04/10/2025 08:38 AM

Thank you for continuing to trust our family with your vehicle repair needs, we appreciate you.

John G. Wiley
JS
John S.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Quick service
They repaired my truck and it runs great again. I had broken the hose from the water pump to the heater while changing out the coils and plugs. Minor issue with the idle speed. It would sometimes stall when you came to a stop. I had read that any time you change the coils and plugs it takes a while for the computer to reset itself to the accommodate the new components. Put some miles in it and it is running like a top.
John W., Manager from Gordon and Sandifer Auto Service responded on 04/10/2025 08:38 AM

Thanks for trusting our family with your vehicle repair needs, we appreciate you.

John G. Wiley
CN
gravatar
Catherine N.
Slaughter, LA
Nissan Sentra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/08/2025
verified customerVerified Customer
5
Mixed customer service
I stopped by at 4:40pm 4/7/25, which is only 20 minutes before closing. I knew my chances were slim because of the time, but asked if I could a slow leak in a tire patched. No was the answer, but no big deal. So I asked if I could leave the tire to get it patched and pick it up the following day. The answer was yes, but when I said I had to take the leaky tire off the car and switch it out for the spare, the man at the desk made no offer of assistance. Whatever, I’m an independent woman and can change a tire, so I did. Unfortunately, my spare was flat as well! Luckily, I own a battery powered air pump and the spare was just low on air and not damaged. As I was filling the spare, the man at the desk closed up shop and walked right by me barely sparing me a glance. I said “it sucks when your spare is flat too!”. He agreed, got in his truck and left. That was shockingly poor customer service to me! How could he not even offer to stay until my tire was filled to make sure it wasn’t damaged?

On the good side, my tire was ready early the following morning. The man at the desk was very nice and when I offered to pay additional for them to put the tire on for me, he declined and said it was no additional charge. They put my newly repaired tire on and I was out of there in 5 minutes! My 2 vastly different experiences felt like I’d visited 2 different businesses!
John W., Manager from Gordon and Sandifer Auto Service responded on 04/09/2025 05:19 AM

I am very sorry that we did not take care of your needs better. We try to treat our customers as part of the family and it seems our behavior that afternoon was not acceptable. I am pleased that we were able to partially redeem ourselves the next morning. I hope you will give us another opportunity in the future to demonstate our normal operating practices. We appreciate our customers for trusting our family with their vehicles.

John G. Wiley
WH
Wendell H.
Baton Rouge, LA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Reliable
Excellent service as always
John W., Manager from Gordon and Sandifer Auto Service responded on 04/09/2025 05:20 AM

Thanks again for continuing to trust our family to help take care of yours and your vehicle needs, we appreciate you.

John G. Wiley
FT
Forrest T.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Quick turnaround and fair prices on A/C compressor
I've dreaded the day that I'd finally shell out the money to pay for my A/C to be repaired on my 2011 Toyota RAV4, but I finally bit the bullet in anticipation of another hot Louisiana summer. I brought the car to Gordon and Sandifer, and they were able to get everything repaired in less than a day's time, at a price that I couldn't beat anywhere else. Super satisfied with their work and customer service!
John W., Manager from Gordon and Sandifer Auto Service responded on 04/08/2025 05:09 AM

Thank you for trusting our family to help with your AC issue, so glad that we were able to get you some cold air before the summer kicks off soon.

John G. Wiley
Verified Customer
Cypress, TX
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Amazing Job!!
Within a week of bringing my car to the shop, it was returned good as new! There was no evidence that the fender bender ever occurred, and communication from the shop about the process was always clear and efficient!
John W., Manager from Gordon and Sandifer Auto Service responded on 04/07/2025 05:06 AM

Thanks so much for trusting our family with your vehicle repair needs, we appreciate you.

John G. Wiley
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