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Grand Slam Complete Automotive Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(73 Reviews)
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Score Details

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Inactive Business

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Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
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Business Details

About

If you’re looking for auto repair in Pensacola, FL, you’ve found us. Here at Grand Slam Complete Automotive Repair we work hard to earn your trust and loyalty. We know how important it is to find a Pensacola car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Grand Slam Complete Automotive
If you’re looking for auto repair in Pensacola, FL, you’ve found us. Here at Grand Slam Complete Automotive Repair we work hard to earn your trust and loyalty. We know how important it is to find a Pensacola car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Grand Slam Complete Automotive Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Pensacola offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
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Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(850) 435-0921

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
835 Concordia Blvd Pensacola, FL 32505
Grand Slam Complete Automotive Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(73 Reviews)

DM
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Danielle M.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2020
Work on my husband's 1978 C10
My husband took his 1978 C10 to Grand slam, they were able to fine tune the truck and got it running the way it should if not better. They were very professional and the work was completed in a timely manner.
Recommended

AP
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Aaron P.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2020
Excellent Service
Excellent customer service. Professional down to earth folks who have time to answer questions and are willing to give explanations. I highly recommend using them for your go to mechanic.
Recommended

VL
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Vena L.
Cantonment, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
verified customerVerified Customer
Excellent
Excellent service, customer relations, and fair prices. I highly recommend them. Thank you for taking care of my car!
Recommended

CR
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CHARLES R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2020
verified customerVerified Customer
Repair work on my Ford F150
I most definitely recommend this place.
Ashley was very nice and James did excellent work to get my truck back in good running condition in a timely manner. In a world full of shady and shoddy auto repair shops, Grand Slam is a most trustworthy business.
Recommended

JR
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JOHNNY R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020
verified customerVerified Customer
Customer Service
I love this place. Usually I’m sketch about taking my car to new places, but these guys fixed my clutch assembly and rack and pinion in a timely manner and let me know if they had delays and very communicative about what’s going on. They took the time to make sure it was done right. They tried to save me money and they did. They also waited for me to pick up my car 15 mins after they had closed. I’ve been driving my car with a big grin on my face because it feels like a new car. This is the best place I ever took my car.
Recommended
Ashley A. from Grand Slam Complete Automotive Repair responded on 08/04/2020 06:03 AM

We are so happy to have been able to help you! Thank you for your business and we look forward to seeing you again n the future!


MG
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Mitch G.
Apex, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2020
Excellent Work, Great Service, Honest People
Driving into Pensacola for vacation my old SUV began making a loud noise. Never having spent time in Pensacola, I had to Google a repair shop. Based on reviews and their offered services, I thought I would try Grand Slam. Wow...I'm so glad I did! Mechanic James diagnosed the problem and provided me with options for the repair. Ashley provided me with her best pricing and James made the repair. We drove it 750 miles home in one day with absolutely no issues and it was extremely quite. My SUV is back and I thank Grand Slam Auto Repair for helping me in a pinch.
Recommended

JH
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Jeff H.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
verified customerVerified Customer
High quality and high value.
Excellent work by even better people. In depth inspections so you know exactly what you need. You can trust them with your vehicle. No one else touches my vehicles.
Recommended

TC
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traci c.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
verified customerVerified Customer
Great Service
This automotive repair shop has honest mechanics and gives great service. I have been getting my routine maintenance completed here for a little over a year. They are thorough and I never feel as if I am being taken advantage of being a woman and knowing very little about cars. I highly recommend them.
Recommended

TF
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TRISTAN F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
verified customerVerified Customer
Car serivce
BEST IN TOWN LOVE THEM THATS THE ONLY SHOP I WANT TOUCHING MY CAR AN WILL LET TOUCH MY CAR DEFINITELY GET A 5 ⭐️ RATING!! Thank you you all at grand slam.
Recommended

HT
Herman T.
Florida
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
verified customerVerified Customer
Category: Service
Herman said he's been dealing with this facility for 3 years, they always do a good job and he has no complaints.
Recommended

TS
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
verified customerVerified Customer
Awesome work
Service was top notch. Will recommend to anyone else.
Recommended
Ashley A. from Grand Slam Complete Automotive Repair responded on 04/23/2020 02:41 PM

Thank you ! We truly appreciate you and thank you for giving us the chance to earn your business.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
verified customerVerified Customer
Excellent Service
Had a vehicle inspection performed. Service was excellent and received an inspection report. They explained the major areas that needed repair and why. Very reasonable cost.
Recommended
Ashley A. from Grand Slam Complete Automotive Repair responded on 04/23/2020 02:41 PM

Thank you for the review. We are glad we could help and earn your business!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
verified customerVerified Customer
Honest appraisal. Timely, courteous service.
Very glad to have brought my car to Grand Slam or service. The staff is courteous the work is excellent have. I would recommend Grand Slam to anyone who has any kind of Automotive work to be done.
Recommended
Ashley A. from Grand Slam Complete Automotive Repair responded on 04/06/2020 08:06 AM

Thank you for the review!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
verified customerVerified Customer
Very trust worthy
Very honest and trust worthy shop. Very knowledgeable. Great people and affordable prices EASY. Financing available.
Recommended

LT
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Lawrence T.
Keller, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020
verified customerVerified Customer
Faster than Ford
Experienced ignition problems on our Ford Fusion on our trip from Ft Worth TX to Pensacola FL this past weekend. After a stall at a gas stop I googled Ford dealers in Pensacola and made an early morning appointment with World Ford near our hotel. We went to our appointment on Friday morning and presented our extended warranty information to the technician. She adviced us the it may take until Tuesday to complete the repair because it would take time to diagnose the problem and getting an authorization from the extended warranty program. I told her that I had done both and it was covered. She said that they would not cover the $149 diagnostic test and we would have to pay that either way. My husband did not like the thought of extending our stay 2 days and having to rent a car and pay a fee to find out what we already knew. He said no thank you and we drove away. Of course we still needed to get the ignition switch replaced so I used Google and the reviews to find a mechanic to take care of our problem. Within 5 miles we drove into the Grand Slam lot. Jeff at the front desk checked with the mechanic James who agreed he could fit us into his schedule. Within 3 hrs. they had done the diagnostic test verifying the ignition starter failure, got approval from my extended warranty program and completed the job. I definitely recommend this Nappa approved shop for your car problems. Not only did they take of us quickly being a NAPPA mechanic shop their work is guaranteed for 2 years. We gladly paid our $100 deductible knowing we saved so much by choosing Grand Slam over World Ford.
Recommended
Ashley A. from Grand Slam Complete Automotive Repair responded on 03/17/2020 06:15 AM

Thank you so much!!! We are so happy to have helped! 

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