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H & S Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(112 Reviews)
-100
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Score Details

5 stars
86%
4 stars
8%
3 stars
2%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

H & S Automotive is an automotive repair facility located in Hagerstown Maryland. John Hall is the owner and operator of H & S who is ASE Certified Master Tech since 1985 and has 26 years in the automotive industry. H & S Automotive is an automotive repair facility located in Hagerstown Maryland. John Hall is the owner and operator of H & S who is ASE Certified Master Tech since 1985 and has 26 years in the automotive industry.

Categories
Tires, Transmission Repair, Oil Change
Contact
(301) 733-1300
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
735 Potomac Ave Hagerstown, MD 21740-3839
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H & S Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(112 Reviews)
Write a Review
Recent Reviews
VM
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varianmccray M.
Hagerstown, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/12/2022
5
Service
The owners a nice guy but some of his workers the 1 guy was careless if he still there also he's to expensive
VV
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Varian V.
Hagerstown, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/12/2022
5
Service
The owners a nice guy but some of his workers the 1 guy was careless if he still there also he's to expensive
PC
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PORTIA C.
Hagerstown, MD
Mazda Tribute
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2019
verified customerVerified Customer
Love them
I think the staff are very friendly and helpful. And their prices are competitive! In fact my final bill came under the estimate I was given. John even made sure I recieved a rebate through Napa Autocare for some of the work I had done. I wanted the minimum to pass inspection and had lots of questions in my emails leading up to the work and they were answered thoroughly. They checked my ABS light at no charge. I plan to go back to have work done on it (not something that is needed to pass inspection).
Recommended
BH
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Bill H.
Hagerstown, MD
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
verified customerVerified Customer
Honest and great work
Always takes great care of us. Great price and honest quality work.
Recommended
IS
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IDRISSA S.
Hagerstown, MD
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2019
verified customerVerified Customer
Idris
John and his team are always pleasant to work with. The did a great job on my nissan maxima by giving me or the right info and recommendations. I am happy with the work timing and a price I could afford. Thank you H & S Automotive.
Recommended
JW
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Justin W.
Hagerstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2019
Consistant amazing service
I have been bringing my wife and my vehicle to H&S automotive for close to six years now, and the service has always been fantastic. They give fair estimates and prices on repairs and have never made me feel pressured to get anything done unless safety was a genuine issue.
Recommended
RJ
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RICHARD J.
Clear Spring, MD
BMW Z3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2019
verified customerVerified Customer
great customer service
great service reasonable price quality work very professional very understanding of the problem that needed fixed
Recommended
SM
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SHERRY M.
Hagerstown, MD
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
verified customerVerified Customer
They are trustworthy and do a thorough, professional job
I like the personal touch you receive when consulting and dealing with John and the mechanics. You feel like you have known them and can trust them and their work.
Recommended
IS
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IDRISSA S.
Hagerstown, MD
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
verified customerVerified Customer
It is the most reliable shop I know.
John and Tracy have always been helpful and professional. I only take my car services and repairs there.
Recommended
BH
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Bill H.
Hagerstown, MD
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
verified customerVerified Customer
Honest and great work
Trustworthy, honest and great work! Always there when you need it.
Recommended
JB
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JACOB B.
Hagerstown, MD
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2019
verified customerVerified Customer
Awesome Honest Experience!!
the entire experience was wonderful from start to finish!! feels great to have honest good work done from a shop you can trust!
Recommended
JM
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Jerry M.
Hagerstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2019
Totally Impressed !
They go out of their way to work with you and give you choices. They have always been on time with the exception of things beyond control and completely understandable.
(nobody has a crystal ball?)g
They don't guess! They do everything possible to get it right the first time.......
They don't replace or recommend anything that isn't truly needed.
They do take extra time on their own at no charge to the customer to check everything for your safety. But they do let you know if something is near the need of repair or replace to help you plan for future needs.

They came highly recommended to me by other customers, now I keep their business cards handy to recommend and help others.

Many thanks again for all you do John Hall !
Recommended
NB
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NICHOLAS B.
Hagerstown, MD
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
verified customerVerified Customer
Honest work!
I love this place so much because everyone there is just so friendly and honest. I'm sure a lot of people say bad things like any other business but it's due to just be impatient and thinking the world revolves around you. This has to be the most reliable honest shop I've ever been too. You can over think all u want and think John will scheme in you but he just wants everything to be done at it's highest perfection with your vehicle and if you don't want that than it's the wrong place for you. I had my car worked on twice here and I've always be satisfied and spent over 2500 dollars and don't regret it.
Recommended
John H., Owner from H & S Automotive responded on 03/14/2019 08:40 AM

Dear Nicholas,
Thank you for those wonderful words of confidence. As always, we strive to be the best. It was our pleasure.

John Hall
Owner
SM
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SHERRY M.
Hagerstown, MD
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2019
verified customerVerified Customer
Friendly customer service
I always receive friendly customer service and the work is always satisfactory. I do not worry about being overcharged for repairs that are not needed. This is a trustworthy business.
Recommended
John H., Owner from H & S Automotive responded on 03/12/2019 07:18 AM

Hi Sherry,
Thank you for your wonderful words. We always strive to perform the best service at the best value for our customers.  Thank you again!

John Hall
Owner
CM
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CRAIG M.
Williamsport, MD
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2019
verified customerVerified Customer
Reasonable price for trusted work
Price is reasonable. Work is done right the first time.
Recommended
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