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Hanover Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,765 Reviews)
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Score Details

5 stars
80%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
38
Total ReScores™
3.8
ReScore™ Average

Business Details

About

For quality service at everyday low prices the best choice is Hanover Hyundai. 25 years strong servicing your vehicles! For quality service at everyday low prices the best choice is Hanover Hyundai. 25 years strong servicing your vehicles!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(717) 630-8000
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
720 Carlisle Street Hanover, PA 17331
Get Directions
Hanover Hyundai's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,765 Reviews)
Write a Review
Recent Reviews
JL
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Joan L.
Glenville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
Prompt & efficient!
Made an appointment online in the evening (after hours) - got an email for confirmation. Dropped the SUV off early - not an issue at all. Received a call - stating things were good & that IF I wanted them to, they could inspect the vehicle a month early for me. WOW - that's great!! Prompt & efficient check out; great communication throughout the entire time frame. Even got a water to go!
Recommended
LA
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Luis A.
Westminster, MD
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/22/2021
Bad business
My son purchased a 2016 Hyundai Santa 1 year ago November. 6 months in we realized that the engine was burning oil at high rate. Over 3 quarts in a 1000 mile span. Now Hyundai wont fix it because he wasn't the original owner. This is after it failed the oil consumption test. Heck, I even received literature on a class action suit that Hyundai lost because of the engines.
Not Recommended
TL
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Trevor L.
Gettysburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020
Top-Notch Service
My car had a transmission problem that took two-three weeks for corporate to fix. Thankfully, Rick Mitchell kept me updated every step of the way. I never felt in the dark which could have been an easy way for businesses to sneak in extra prices. I'm very thankful that Rick told me every detail I needed to hear and more. If you have a problem in the future, hit him up.
Recommended
SW
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SHARON W.
Lebanon, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/21/2020
Mess up peoples credit
My daughter bought a car from here on December 14th and needed a co-signer to get a lower interest rate. She asked me to co-sign and I said yes. At the start of this I had an 816 credit score which is excellent.
They told me financing was in place all I had to do is co-sign and she would get the lower interest rate. I have gotten repeated denials for financing for this car. They ran me through so many financing options that they made my credit score fall by almost 100 points. These people do not know what they are doing when it comes to financing. Then on top of it instead of being a co-signer I am the purchaser of the car. How does this happen????? I would never recommend anyone buying a car for this place. Then when your ask for the owners name to speak with him they hang up on you. People be ware!!!!
Not Recommended
RW
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Ricky W.
Hanover, PA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendlyness
Great Service!!
Recommended
Verified Customer
Thurmont, MD
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I feel Hanover Hyundai is a very honest dealership and service shop.
Recommended
CM
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Christine M.
Taneytown, MD
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Fantastic Service
In the last month or so I have brought both of our Hyundai’s (a Santa Fe and a Sonata) to Hanover Hyundai for recalls. The service and follow through I received from Rick and his team was exceptional.
Recommended
JM
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Jeffrey M.
East Berlin, PA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great sales and service
I had a very good experience buying a car. And getting it serviced.
Recommended
CL
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Charles L.
Westminster, MD
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent Service
As always at Hanover Hyundai, your team is friendly and great to work with. Appointment was on time. Service was completed in a very reasonable amount of time.
Recommended
Verified Customer
Hanover, PA
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
really great service manager and technicians
I have been using Hanover Hyundai since purchasing my vehicle.
Recommended
FRANZ P., Service Manager from Hanover Hyundai responded on 01/08/2020 09:26 AM

Thank you for choosing Hanover Hyundai!  We look forward to your next visit!

Franz Pichardo
Service Manager
717-630-1547
Verified Customer
Hanover, PA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick in and out
Didn't have to wait long
Recommended
FRANZ P., Service Manager from Hanover Hyundai responded on 01/08/2020 09:26 AM

Thank you for choosing Hanover Hyundai!  We look forward to your next visit!

Franz Pichardo
Service Manager
717-630-1547
AS
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Abigail S.
Littlestown, PA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Dependable
This dealership is very dependable, and the workers there treat their customers with respect and are very courteous. I definitely recommend going to this dealership. Lovely customer service, they had me in and out without much waiting at all.
Recommended
FRANZ P., Service Manager from Hanover Hyundai responded on 01/07/2020 02:25 PM

Thank you for taking the time to write your review. Here at Hanover Hyundai we appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Hanover Hyundai for all of your car care needs.

Franz Pichardo
Service Manager
717-630-1547
Verified Customer
New Oxford, PA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car is taken in promptly & service is completed on schedule
car is taken in promptly and service is completed on schedule
Recommended
FRANZ P., Service Manager from Hanover Hyundai responded on 01/07/2020 04:50 AM

Thank you for taking the time to write your review. Here at Hanover Hyundai we appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Hanover Hyundai for all of your car care needs.

Franz Pichardo
Service Manager
717-630-1547
BS
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Beverly S.
Hanover, PA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service including shuttle service
Will go back for service
Recommended
FRANZ P., Service Manager from Hanover Hyundai responded on 01/07/2020 04:49 AM

Thank you for taking the time to write your review. Here at Hanover Hyundai we appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Hanover Hyundai for all of your car care needs.

Franz Pichardo
Service Manager
717-630-1547
LF
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Laura F.
Hanover, PA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
I was very happy with my service. Hanover Hyundai changed my oil and rotate my tires in 45 mins. That was extremely impressive. Keep up the excellent work. Thanks
Recommended
FRANZ P., Service Manager from Hanover Hyundai responded on 01/04/2020 07:28 AM

Thank you for choosing Hanover Hyundai!  I hope you have a Happy & Healthy New Year!

Franz Pichardo
Service Manager
717-630-1547
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