Business Solutions
English Español
SureCritic / New Car Dealer / Hawk Mazda
business image

Hawk Mazda

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(4 Reviews)
-100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
100%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
New Car Dealer, Used Car Dealer
Contact
(815) 725-7110
No Business Hours Provided

Business Hours

* No Time Zone Provided
Illinois Route 59 Plainfield, IL 60586
Get Directions
Hawk Mazda's Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(4 Reviews)
Write a Review
Recent Reviews
OL
gravatar
Oriana L.
Lincolnwood, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/09/2022
0
Poorly and selfishly run dealership!
I purchased a vehicle from Hawk Mazda in the beginning of February 2022. I was told by my salesman, Jerry, that I would be given $500 off for owning a Mazda, even though he knew neither I nor a family member owned one previously. After signing the loan agreement, I realized that the $500 discount was not applied. I reached out to Jerry and both managers, Brian and Ricky, and they delayed the process for weeks, constantly telling me that if I leave them all 10’s on their survey that they’d give me my $500. I even had to take off from work to drive back to the dealership from Chicago, which was an hour and a half drive, to speak with them in person. I did their surveys and they still claimed that they didn’t receive it. Brian gave me a WRONG number to call to follow up on the status of the survey, further delaying the process. It is now almost mid-May, and this dealership is ignoring my calls and voicemails for weeks. It is so poorly and selfishly run, that they only prioritize their profits and not the wellbeing and happiness of the customers. 0/10 recommend this dealership, especially Jerry as a salesman.
Businesses Near You
Auto Start Inc
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 Reviews)
Alderman Automotive
79
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(111 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.