Family-owned and operated since 1948. Family-owned and operated since 1948.
Hello,
Thank you for sharing your feedback with us. We're glad to hear that we could address your car's issue quickly and get it back to you sooner than expected! We strive to provide timely service, and we're happy that we could meet your needs in that regard.
However, we’re sorry to hear about your concerns regarding pricing and the cosmetic damage. We understand that cost is important, and we always aim to ensure our rates are fair, reflecting the quality of service, parts, and expertise we provide. We always provide high quality parts backed with a warranty.
Regarding the cosmetic damage, we sincerely apologize for this oversight. This is not the experience we want for our customers. We were not aware or notified of any damages. Please call us at (412)364-9901 and ask for Herky, so we can get more details of the damage and review our cameras to see what could of happened.
Thank you again for bringing this to our attention, and we hope to hear from you very soon! - Herky