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Hermitage Hills Brake & Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,184 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, as well as a 12,000/12-month warranty on parts. We look forward to seeing you soon! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(615) 885-4475

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4014 Lebanon Pike Hermitage, TN 37076-2014
Hermitage Hills Brake & Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,184 Reviews)

RM
RICHARD M.
Mount Juliet, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Honest Car Repair
Took my 2018 truck to Heritage to have the brakes checked. Friendly reception was so welcomed. Left truck and several hours later on the SAME day received a call from the shop that after reviewing my truck the brakes were fine. The lady with the friendly voice and smile at the desk handed me my keys and said inspection was free.
I will definitely go back for oil changes and any other work I may need.

RH
ROBERT H.
Old Hickory, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Quick and efficient
Shop did exactly as asked and for much less than other shops

MC
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MARCUS C.
Hermitage, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Sons car hesitating
Son on the way to work this morning, car started jerking and hesitating. Call the shop they said bring it in. Fix the issue within a couple of hours and after paying I felt like I've formed a relationship with a repair shop. Ill back for all my auto needs 🤙
Brad P. from Hermitage Hills Brake & Auto responded on 02/22/2025 06:16 AM

We appreciate you and your business and thank you for leaving us review 


RJ
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ROBERT J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Simply Awesome!
Searched around for reputable auto repair in the Hermitage, TN area. Found a great mom/pop shop that really cares about satisfying their customers. They diagnosed my 2012 Nissan Rogue. Fixed all the issues and gave me a great price. Trustworthy and had all repairs done in a couple of days. If you want an auto shop that cares about you and will not break the bank, call them today. Susan will get everything rolling for you.
Brad P. from Hermitage Hills Brake & Auto responded on 02/20/2025 06:43 PM

Thank you for giving us a chance to service your vehicle. We appreciate you taking the time to share your experience 


Verified Customer
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Quality service
I really appreciate how thorough and efficient they are. It builds my confidence and trust when I come to them about car issues. I will recommend them to anyone needing reliable and trustworthy mechanics.
Brad P. from Hermitage Hills Brake & Auto responded on 02/20/2025 06:19 AM

Love it, we appreciate you and your business 


Verified Customer
Hermitage, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Great service, great price
My wife and I just moved to Hermitage and found this great shop to take our cars. These folks know what they are doing, provide great service, and the prices are great. Highly recommend!

JS
JACKSON S.
Hermitage, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Efficient and Hospitable Service
Very friendly and efficient crew. Definitely a very trustworthy spot for automotive maintenance!
Brad P. from Hermitage Hills Brake & Auto responded on 02/18/2025 01:08 PM

Thank you for coming by, we appreciate you and your business 


SH
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STEVE H.
Hendersonville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Excellent service
Always very satisfied with the service I receive from Hermitage Hills! Very professional and honest service!
Brad P. from Hermitage Hills Brake & Auto responded on 02/14/2025 09:35 AM

Thank you the business and your review


MD
MAHALIA D.
Hermitage, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Upfront service!
Have taken both our cars there now and the service is always quick, friendly, and most importantly upfront! Love that I feel just as confident talking to them as I do sending my husband. We know they will give us fair pricing and honest answers!
Brad P. from Hermitage Hills Brake & Auto responded on 02/14/2025 06:54 AM

Thank you for allowing us to service your vehicles and for the review


JC
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JOY C.
Hermitage, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Fast service
Took my VW in close to closing on a Friday afternoon. I was aware the shop was closed over the weekend so we took the car back early Monday morning and dropped it off. Within a couple of hours it was ready for pickup. No pressure or effort to upsell you additional services.
Brad P. from Hermitage Hills Brake & Auto responded on 02/14/2025 06:56 AM

We know you need your car back as soon as possible, thanks for coming by


TT
Troy T.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Troy said the technicians are always honest, have decent prices and are very nice people.
Recommended
Brad P. from Hermitage Hills Brake & Auto responded on 02/14/2025 06:57 AM

We treat the customers like we like to be treated, thank you for the business


TW
Tim W.
Hermitage, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Tim said they do good work and they're honest people. He has recommended them to several of his neighbors.
Recommended
Brad P. from Hermitage Hills Brake & Auto responded on 02/14/2025 06:58 AM

Thank you


AA
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APRIL A.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Great Auto Shop
As always this Auto Shop treats it customers with the utmost respect. They always charge a fair rate and don’t quote you on unneeded repairs. I would recommend Hermitage Hills Auto to anyone needing a proven well operated garage to depend on.
Brad P. from Hermitage Hills Brake & Auto responded on 02/14/2025 06:59 AM

Thanks for the awesome review and for your loyalty, we appreciate you and your business


SF
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SARAH F.
Mount Juliet, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great people / great service.
Efficient, honest, and reasonable. The staff is always helpful and does great work.
Brad P. from Hermitage Hills Brake & Auto responded on 02/07/2025 12:06 PM

Thank you for the business, and for the wonderful review


ML
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Unbelievable service
I stopped in with my work truck with a broken exhaust. These guys were able to get me in and get truck repaired within an hour so I could get back to work. everybody at the shop was extremely nice and helpful. I’ll definitely be going back. And highly recommend these guys.
Brad P. from Hermitage Hills Brake & Auto responded on 02/05/2025 05:04 PM

We appreciate your business and your review! Thanks for taking the time! 

Brad P. from Hermitage Hills Brake & Auto responded on 02/05/2025 05:31 PM

Thanks for coming by and allowing us to service your vehicle and for reviewing us. We appreciate the time for leaving us a review, most don't.


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