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Hermitage Hills Brake & Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,218 Reviews)
93
Write a Review
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, as well as a 12,000/12-month warranty on parts. We look forward to seeing you soon! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(615) 885-4475
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4014 Lebanon Pike Hermitage, TN 37076-2014
Get Directions
Hermitage Hills Brake & Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,218 Reviews)
Write a Review
Recent Reviews
EL
gravatar
EDDIE L.
Mount Juliet, TN
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Hermitage Hills Break and Auto Delivers Again
Brad and team consistently deliver fast, dependable, and cost-effective solutions to all our automotive needs.
Brad P. from Hermitage Hills Brake & Auto responded on 03/30/2025 07:43 AM

Thank you for taking the time to review and for the business 

JS
JASMINE S.
Land Rover Range Rover Evoque
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Jasmine
Great service friendly and they get right to business no wait!!!!
Brad P. from Hermitage Hills Brake & Auto responded on 03/30/2025 08:07 AM

Thanks for sharing your experience, we appreciate you and your business 

CN
CARRIE N.
Old Hickory, TN
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great first experience!
My dealership said I needed brake work. I knew I could get a better price and wanted to support a local business. The people were very nice, the shop was clean and I was taken care of promptly. I will definitely go back!
Brad P. from Hermitage Hills Brake & Auto responded on 03/26/2025 08:30 AM

Thank you for giving us a try and supporting the small business, we appreciate you 

MT
MARK T.
Old Hickory, TN
Nissan Quest
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Brakes adjusted
I am as pleased today as I was on my last previous visit to Hermitage Hills Brake & Auto! The entire staff was busy as usual doing their tasks, but made the time to work me in for a simple but important adjustment. And my Quest is running like a top, and stopping on a dime!
Brad P. from Hermitage Hills Brake & Auto responded on 03/24/2025 06:16 PM

Awesome review, we appreciate you and your loyalty towards us,thank you for business 

WW
WALTER W.
Hermitage, TN
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Oil change
I've been coming here for a long time and these people are like family. A great place for all your car or truck needs and very honest and trustworthy. They have been here a long time and won't steer you wrong. I highly recommend this place and would never go anywhere else ! They are busy sometimes but be patient and they will get it ✔️ done !
Brad P. from Hermitage Hills Brake & Auto responded on 03/24/2025 12:58 PM

So true, thank you for being a loyal customer and preaching the word. we appreciate the business and review

PS
PETER S.
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
9
Quick Quality Servce!
I got in and out in a very reasonable timeframe. They are experienced and it shows in how they conduct themselves.
Brad P. from Hermitage Hills Brake & Auto responded on 03/24/2025 12:55 PM

Thank you for the review and also for allowing us service your vehicle

DH
gravatar
Derek H.
Mount Juliet, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
Honest, Fair, Fast Repair Facility
I took my van (brake issue & "check engine light") on a Monday afternoon and it was ready by 10:30 AM the next day. Pricing is fair and repairs are spot on -- they don't try to sell you additional things like other repair shops.
Brad P. from Hermitage Hills Brake & Auto responded on 03/23/2025 02:54 PM

Thank you for allowing us to service your vehicle and for taking the time to leave a review 

DK
DAN K.
Hermitage, TN
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Very honest repair shop
Very honest repair shop.
DG
DONITA G.
Hermitage, TN
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Tire repair
Had a nail in my tire & a rapid leak. Brought my car in first thing and they were able to plug it and fix it and get on my way quickly!
Our son and granddaughter also bring their cars here for routine maintenance. They do a fabulous job, reasonable prices and quickly. We are so glad to have found this place!
Brad P. from Hermitage Hills Brake & Auto responded on 03/20/2025 07:35 AM

Thank you for the business and review 

KN
KAYLA N.
Old Hickory, TN
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Always a great experience
Had our car worked on today and, as usual, had a great experience. The staff is always so friendly, helpful, and most importantly, fair.

Would highly recommend!
Brad P. from Hermitage Hills Brake & Auto responded on 03/18/2025 06:58 PM

Thank you, your so kind
we appreciate you and your business 

TF
Tina F.
Hermitage, TN
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Tina said fixed the issues within an hour. Being a woman and going into an outfit like this, there could be 14 things wrong with a vehicle. She didn't feel like this. They get her in, they fix the problem and she is done.
Recommended
Brad P. from Hermitage Hills Brake & Auto responded on 03/18/2025 01:11 PM

Thank you for trusting us with your vehicle and for reviewing us

MA
MARK A.
Hermitage, TN
Kia Borrego
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Friendly reliable affordable
First time using their shop and I was pleasantly surprised. Friendly Reliable Affordable. I will be back.
Brad P. from Hermitage Hills Brake & Auto responded on 03/16/2025 06:17 PM

Thanks for coming by, we appreciate you and your business 

LA
LORA A.
Nashville, TN
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
CRV Trauma Unit
You guys are the best. Thanks for helping me with my car again!!
Brad P. from Hermitage Hills Brake & Auto responded on 03/14/2025 01:19 PM

Thank you for trusting us with your vehicle and for leaving us a review

DH
DANNY H.
Hermitage, TN
Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Danny
Very helpful and through. Would recommend for repairs
Brad P. from Hermitage Hills Brake & Auto responded on 03/14/2025 07:52 AM

Thank you for the business and your review

EC
EMILY C.
Old Hickory, TN
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
The best in the area
I have always had such great experiences with Hermitage breaking auto. They’re fair, honest, and don’t charge you an arm and a leg.
Brad P. from Hermitage Hills Brake & Auto responded on 03/13/2025 02:32 PM

Thank you for sharing your experience, we appreciate you and your business 

Brad P. from Hermitage Hills Brake & Auto responded on 03/13/2025 02:35 PM

Never get tired of reading reviews, thank you for the business 

Displaying Review 1 - 15 of 2218 in total
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