business image

Hillerich Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(241 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

Contact
(847) 724-0131

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
980 Shermer Rd Glenview, IL 60025-4172
Hillerich Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(241 Reviews)

Verified Customer
Winnetka, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
verified customerVerified Customer
10
Great experience
Very accommodating in scheduling appointments. I felt they were honest about what my car needed and didn't pressure me to make split second decisions. Will definitely return and recommend to others.

AS
Alan S.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
verified customerVerified Customer
Category: Service
Alan said he has been going to the business for 30 years and the staff does a good job.
Recommended

VL
Vada L.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
verified customerVerified Customer
Category: Service
Vada said shes worked with this facility for many years and they had never steered her wrong.
Recommended

LB
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Laura B.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
verified customerVerified Customer
10
Best service ever!
Hillerich’s has the nicest crew! The guys are the best and we have never had any problems! We have used them for many years and many cars!

TS
Thomas S.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
verified customerVerified Customer
9
Great service explained everything to me kept in touch letting me know how things were going Highly recommend Hellerich
Great service explained everything to me checked with me about progress been made
Professional shop
Highly recommend them

KC
Kevin C.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
verified customerVerified Customer
10
Great service and quality of work
Great overall experience every time

PE
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Pete E.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
verified customerVerified Customer
10
Very satisfied
They did a great job replacing my headlights. I also trust their recommendations on preventative maintenance.

PS
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Paula S.
Mount Prospect, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/25/2021
verified customerVerified Customer
8
Love you guys but still a bit confusing for me
I am always treated with care and respect. However you are so popular that frequently I speak to several different people about the same issue and it gets confusing. Would improve your service by having the same person communicate...or by taking notes so you know what the last guy said. :)

IK
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Ivor K.
Northbrook, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
verified customerVerified Customer
10
Ivor... Nissan... Ford... Toyota...
I have 3 different vehicles... Everytime I bring them in, everything is done correct... CLEAN and TIGHT... I always deal with Frank... FRANK is a great guy, he is always ready to help and make sure everything is perfect... FRANK is a Honest and Hard Working Person... Ivor...

SS
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Sue S.
Northbrook, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
verified customerVerified Customer
9
Very good
Wonderful service

JS
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Jenny S.
Skokie, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
verified customerVerified Customer
10
Polite, knowledgeable, professional!
Dropped my car off before work, they drove me to work, had work done and then it was ready when I was done. The car was vacuumed and in excellent shape. I knew exactly what was going on.

BA
Bernie A.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
verified customerVerified Customer
Category: Service
Bernie said the staff is great and trustworthy.
Recommended

SS
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Sandy S.
Park Ridge, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customerVerified Customer
10
Prompt service and honest and reliable
I can always rely on them to be honest about what they find- they don’t try to upsell me or try and get me to do more than is necessary. They let me know what needs to be done before they do it so I can okay it. They also explain why something needs to be done and if it is urgent or can be done later. They also listen to my questions and concerns and take into account my car’s age and my situation. They don’t take advantage of me as a single woman. These are all rare elsewhere, which is why I am so happy I found the, and I will continue to come to them.

SD
Sharon D.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customerVerified Customer
Category: Service
Sharon said the business does what she wants and its reasonable price.
Recommended

PR
Pam R.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customerVerified Customer
Category: Service
Pam stated that the business has always steered her in the right directions. The mechanics are great.
Recommended

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