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Morton Grove Auto & Truck Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,746 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s
Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s goal has remained the same: to provide professional, fully-guaranteed service at a fair price, in the process building longstanding relationships built on trust and complete satisfaction. With more experience than most, there are few car repair issues, both import and domestic, that Bill and his fully-certified team haven’t seen, diagnosed, and successfully resolved.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(847) 966-8045

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
9440 Waukegan Road Morton Grove, IL 60053-1352
Morton Grove Auto & Truck Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,746 Reviews)

CG
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Charles G.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
9
Auto service experience
John is great to work with as usual.

MS
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Mark S.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
MS
Great service once again. Been like that for years. Bill and John are the best.
Bill S. from Morton Grove Auto & Truck Service responded on 04/02/2025 10:56 AM

Thanks for taking the time to leave the review Mark!, as always we appreciate your business, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Great work
John has fixed my cars for 30 years and the work is always excellent. I trust them.
Bill S. from Morton Grove Auto & Truck Service responded on 04/02/2025 10:54 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, and we're proud to be THE place you come for car repairs. Thank you for your kind words and your business, John & Bill. 


DB
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Darren B.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Quick diagnosis of our electrical problem
Top notch, honest service as always.
Bill S. from Morton Grove Auto & Truck Service responded on 04/02/2025 10:50 AM

Thanks for taking the time to leave the review Darren!, as in the past your trust in our team and business has been appreciated, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
Excellent
Great service
Bill S. from Morton Grove Auto & Truck Service responded on 04/02/2025 10:48 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated.


VL
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Volha L.
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Great as always
Excellent and efficient service. Couldn’t be happier. He does honest work and has a great personal approach to each client. Strongly recommend. Thank you!
Bill S. from Morton Grove Auto & Truck Service responded on 04/02/2025 10:42 AM

Thank you so much for your kind words, Volha! We strive to provide honest and reliable service, great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits.


KM
Kenzei M.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Kenzie said it was great service and pricing.
Recommended
Bill S. from Morton Grove Auto & Truck Service responded on 04/02/2025 10:46 AM

Thank you for the review, Kenzei! We strive to provide the best possible service and advice, and we're glad that it met your expectations. We look forward to seeing you the next time you need automotive service!


RM
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Richard M.
Niles, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Two thumbs up (more but only have 2)
As always, an excellent place to have your cars serviced.
Bill S. from Morton Grove Auto & Truck Service responded on 04/02/2025 10:38 AM

Thanks for taking the time to leave the review Richard, thumbs up, John & Bill. 


AD
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ANNE-MARIE D.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Excellent service
For the past thirty years, John has maintained our cars with highly professional and friendly service. I am grateful for his outstanding work.
Bill S. from Morton Grove Auto & Truck Service responded on 03/26/2025 11:20 AM

We are so grateful for your loyalty and support for more than 30 years! We strive to provide the highest quality service for our customers, and it is rewarding to know that we have been able to meet your expectations over the years. We are delighted to have you as a customer, John & Bill. 


Verified Customer
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Trustworthy, honest, efficient, friendly.
Ad a female senior citizen, I'm treated as a valued customer and not talked down to.
Bill S. from Morton Grove Auto & Truck Service responded on 03/26/2025 11:18 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated Thank you for your kind words and your business, John & Bill. 


MD
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Maureen D.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Great job as always
John is always so friendly. Makes it easy to drop off and pick up. Only does what’s asked and then recommends if other work needs to be done. Never just does and then lets you know.
Bill S. from Morton Grove Auto & Truck Service responded on 03/26/2025 11:16 AM

Thank you for the great review, Maureen! We strive to provide the best possible service and advice, and we're glad that it met your expectations. We look forward to seeing you the next time you need automotive service, John & Bill. 


RM
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Richard M.
Niles, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Excellent service
As always diagnosis and repair was done quickly and accurately. Great and friendly place to do business. Nobody likes to need car repairs but you know it’s done as needed by this honest place.
Bill S. from Morton Grove Auto & Truck Service responded on 03/26/2025 11:15 AM

Thank you so much for your kind words, Richard! We strive to provide honest and reliable service here at Morton Grove Auto & Truck Service, so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits, John & Bill. 


Verified Customer
Buffalo Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Quick oil change
John and his long time mechanics took quick care of my car again. I have used them for several years because of their efficiency and honesty.
Bill S. from Morton Grove Auto & Truck Service responded on 03/19/2025 10:29 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, and we're proud to be THE place you come for car repairs. Thank you for your kind words and your business.


TV
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Tom V.
Glenview, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Terrific Service
Morton Grove Auto is the only place our family takes our cars.
They are incredibly trustworthy and always give wonderful service
Bill S. from Morton Grove Auto & Truck Service responded on 03/19/2025 10:28 AM

Thanks for taking the time to leave the review Tom!, as in the past! we always appreciate your business and loyalty, hope all remains well, John & Bill. 


CC
Caroll C.
Evanston, IL
BMW 228i Gran Coupe xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Efficient service. Trustworthy.
I appreciate how easy it was to coordinate my service and the updates throughout the day. I was able to use a loaner car. Efficient and trustworthy.
Bill S. from Morton Grove Auto & Truck Service responded on 03/12/2025 11:41 AM

Thank you for the glowing review Caroll! We strive to provide our customers with the best service, and it's rewarding to hear that we achieved that goal for you. We look forward to seeing you again soon! John & Bill. 


Displaying Review 1 - 15 of 1746 in total
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