business image

Hyundai Medford

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(14 Reviews)
54
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
54
Net Promoter Score ®

Business Details

About

Hyundai Medford is your Medford, OR Hyundai Dealer! Our service center is staffed with highly skilled technicians who provide top notch repair and maintenance services. Call us today to schedule your next appointment, or visit us online! Hyundai Medford is your Medford, OR Hyundai Dealer! Our service center is staffed with highly skilled technicians who provide top notch repair and maintenance services. Call us today to schedule your next appointment, or visit us online!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(541) 245-5335
No Business Hours Provided

Business Hours

* Mountain Time (Us & Canada)
5000 Crater Lake Ave Medford, OR 97504
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(14 Reviews)

DM
gravatar
Dawne M.
Central Point, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/31/2023
0
Category: Service
Poor customer service
Don't buy from them, horrible after sales service, still getting strung along since August 2022 for an issue. They are good at ignoring you once you sign

KB
gravatar
Kenna B.
Smith River, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/23/2022
0
Category: Service
Why have an appt.
We have a check engine light on and we took our 2020 Hyundia Sonata in for an oil change and to check the light. They told us it was a miscommunication within the car and the they cleared the code. That lasted a day, the light came back on. So we make another appointment for my next day off and made the 200 mile round trip to Medford. They then figured out what the code meant and will have to order the part. So here we are for the third time with an 11 am appointment. They finally moved the car at noon so they can go and have lunch. It is now 1 p.m. the day before Thanksgiving and the haven't even started on the car. We never had any complaints until they changed hands. Not impressed.

CN
gravatar
Craig N.
Central Point, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent customer service
Excellent customer service and quality workmanship. Will absolutely use again and highly recommend.

DM
gravatar
Denise M.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Courtesy to client was a priority with Service personnel
It is a pleasure to do businees at this dealership.
I feel respected and comfortable during visits

JA
gravatar
Jacquelyn A.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Six years of super service!
I have yet to be disappointed about anything regarding the dealership. Plus my car is economical and dependable. I can smile when I have the tank filled. I would recommend a Hyundai to anyone in my life.

Verified Customer
Weed, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Easy. Pleasant staff.
I don’t have anything else to say

MF
gravatar
Megan F.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service
Hyundai employees at this location are always fast and friendly. I don't dread going to the dealership, whether for maintenance or to buy a car (which is refreshing)!

Verified Customer
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service
Medford Hyundai is the best. I use them for all services because they are fast and helpful. Love the loaner vehicles too

MC
gravatar
Maria C.
Mount Shasta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Really good
.

AL
gravatar
Andreas L.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Well done!
Professional service. Rear bumper replacement was done quicker than expected. Palisade was returned clean and washed. Thanks to Ethan Gedde handled the matter well. Andy

Verified Customer
Klamath Falls, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/27/2022
Service Type: Maintenance
verified customerVerified Customer
7
Category: Service
Service review
Prior to setting up the service appointment I given incorrect information which led to higher charges for the work done.
Butler H., Owner from Hyundai Medford responded on 03/01/2022 03:22 PM

We are sorry for the frustration and the communication issue. Michael will reach out and make sure everything is good.


AV
gravatar
Augusto V.
Klamath Falls, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
they took care of immediate when I arrived for my appointment
Great

LC
gravatar
Lindsay C.
Cave Junction, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service
The staff is always super friendly and inviting, the dealership is clean, relaxing and overall welcoming.

GH
gravatar
Glenn H.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service center
Great service center

Displaying all 14 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.