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The Autosmith

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(868 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
3.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

The Autosmith is your local auto shop serving the GRANTS PASS, OR area. Give us a call for your automotive needs. The Autosmith is your local auto shop serving the GRANTS PASS, OR area. Give us a call for your automotive needs.

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(541) 474-2886

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
301 SE J St Grants Pass, OR 97526-3052
The Autosmith's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(868 Reviews)

MM
MATTHEW M.
Wilderville, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Oil change and alignment check
I went in to get the alignment of my vehicle checked and they gave me a very honest assessment for a very reasonable fee. They told me that it wasn't out of alignment to affect my tires and that regular wheel rotation would be enough to ensure longevity of the tires life. They said they could do some work, if I wanted, but that it probably wouldn't help much. I really appreciated the honesty and that's why I keep coming back to this shop.

KP
Karl P.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Karl said they checked everything over and he was happy with the service.
Recommended

LB
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LOU B.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Remember air of undercover.
After slipping into a ditch, the cover under the front end of the car had become detached and was hanging down and making it difficult to drive. The appointment was made quickly and repaired while I waited. Autosmith has always provided high quality and friendly service.

GH
GORDON H.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Professional
This place rocks! My second visit and treated so well! I highly recommend this business.

Verified Customer
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Defrost & heater did not work.
We are very pleased with our auto work done at Auto Smith. They are friendly, honest, efficient, & always keep us informed. When an estimate is provided they always keep that price or less when we pick up our car.

HG
Hilory G.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Hilory said they are straight up and honest.
Recommended

MS
MARY S.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Great service
Thank you Auto Smith! This is the second car I’ve had them work on. Took my car in and had serviced and checked over. Very friendly and helpful. I trust them and feel very comfortable leaving my car in their hands!

Verified Customer
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Always friendly and helpful. Very Honest
Very Honest and Reliable and Trustworthy. Great Service

AC
Alex C.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Alex said their customer service and communication was great, and it was an all around good experience. They had timely service and he was very happy.
Recommended

Verified Customer
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Profesional
Profesional

EZ
Evan Z.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Evan said he had a good experience.
Recommended

PJ
gravatar
PATRICIA J.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Fixed seat
AutoSmith is the BEST shop for auto repairs. They are honest, knowledgeable and provide excellent service every single time I’ve brought my car in.

LB
LORI B.
Rogue River, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
8
Check light
You guys jumped right in and found problem and got it fixed. Thanks.

MM
MARC M.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Great Service
Great Service

JS
JENNIFER S.
Grants Pass, OR
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Yes I’m a senior female who doesn’t know a thing about my father’s 2006 Dodge Ram!!!
That’s where the beauty is with this establishment !!!! We don’t have to know!!! Ladies I can say without fear of any retribution you can drop off your keys and leave the rest to Keith’s!
They took care of me over the holiday season Christmas through New Year’s like I was family! I can’t even begin to know how share my appreciation for your shop and the people that work there!
So thank you!!! I hope this review will speak for me!!

Displaying Review 1 - 15 of 868 in total
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